METHOD FOR FORWARDING A REQUEST OF CONNECTION AS WELL AS TELECOMMUNICATION SYSTEM

• US 20090225973A1
• Filed: 03/06/2008
• Published: 09/10/2009
• Est. Priority Date: 03/06/2008
• Status: Abandoned Application

• Current Assignee: Avaya GmbH & Company KG (Avaya Incorporated)
• Original Assignee: Avaya GmbH & Company KG (Avaya Incorporated)
• Inventors: Fischer, Martin
• Application Number:
  US12/043,761
• Publication Number:
  US 20090225973A1
• Time in Patent Office: Days
• US Class Current: 379/211.20
• CPC Class Codes: H04M 3/4935 Connection initiated by DAS system
• CPC Class Codes: H04M 3/54 Arrangements for diverting calls for one subscriber to another predetermined subscriber based on the calling party profile H04M3/42059; based on location H04M3/42348; based on presence H04M3/42365; to voice mail H04M3/53308

Abstract

A method for forwarding a request of connection originating from a first telecommunication apparatus (6) allocated to a calling subscriber from a second telecommunication apparatus (6) allocated to a called but absent subscriber to a third telecommunication apparatus (6) shall take into account the interests of the calling subscriber in a particularly great extent. For this purpose, the calling subscriber is offered, according to the invention, to select the third telecommunication apparatus (6).

Claims

1. A method, comprising:

forwarding a request for connection originating from a first telecommunication apparatus allocated to a calling subscriber from a second telecommunication apparatus allocated to a called but absent subscriber to a third telecommunication apparatus; and

offering the calling subscriber an opportunity to select the third telecommunication apparatus.

2. The method according to claim 1, wherein the calling subscriber is first of all offered a number of selection categories for the third telecommunication apparatus, from which the calling subscriber can select one category.

3. The method according to claim 1, wherein screen information is transmitted to the first telecommunication apparatus for use in selecting the third telecommunication apparatus.

4. The method according to claim 1, wherein screen information is transmitted to a computer unit allocated to the first telecommunication apparatus for use in selecting the third telecommunication apparatus.

5. The method according to claim 1, wherein a number of voice messages are transmitted to the first telecommunication apparatus for use in selecting the third telecommunication apparatus.

6. The method according to claim 1, wherein the third telecommunication apparatus is selected in a menu-driven manner.

7. A telecommunication system including a number of telecommunication apparatuses which are connected to central exchange equipment, the central exchange equipment including an exchange interface for processing incoming requests for connection, according to claim 1.

8. The telecommunication system according to claim 7, wherein the exchange interface is connected on a data side with a central database, wherein identifiers of the connected telecommunication apparatuses are stored in a way depending on a category.