RATING SYSTEM FOR INSTANT MESSAGING (IM)

• US 20090228559A1
• Filed: 03/06/2008
• Published: 09/10/2009
• Est. Priority Date: 03/06/2008
• Status: Abandoned Application

• Current Assignee: International Business Machines Corporation
• Original Assignee: International Business Machines Corporation
• Inventors: KAPLINGER, TODD E., CAMPBELL, STEVE R.
• Application Number:
  US12/043,418
• Publication Number:
  US 20090228559A1
• Time in Patent Office: Days
• US Class Current: 709/206
• CPC Class Codes: H04L 51/04 Real-time or near real-time messaging, e.g. instant messaging [IM]
• CPC Class Codes: H04L 51/212 using filtering or selective blocking

Abstract

User ratings can be received from Instant Messaging (IM) users, such as ratings for other users established via an IM application interface. Each received user rating can represent a rating corresponding to an IM communicator. The received user ratings can be processed to establish a global rating for the IM communicator. The global rating can be conveyed to IM clients along with an identifier of the IM communicator. IM applications can present these global rating to IM users, who can also configure behavior of the IM applications based upon global IM ratings. In one embodiment, categories can be established, which results in category specific IM ratings, which can be used in a manner similar to the global IM ratings.

Claims

1. A method for IM communications comprising:

receiving user ratings from IM users, where each received user rating represents a rating corresponding to an IM communicator;

processing the received user ratings, to establish a global rating for the IM communicator; and

conveying the global rating to IM clients along with an identifier of the IM communicator.

2. The method of claim 1, wherein at least one of the IM clients is configured to present the global rating for IM communication attempts involving the IM communicator.

3. The method of claim 1, further comprising:

at least a portion of the IM users, establishing user configured IM communication settings, which cause different processing actions to be performed based upon values of global ratings, wherein said IM users comprise a first IM user having an associated first set of IM communication settings that define a first set of processing actions, and a second IM user having an associated second set of IM communication settings that define a second set of processing actions, wherein the first set of IM communication settings are different from the second set of IM communication settings, wherein the first set of processing actions are different from the second set of processing actions;

the IM communicator attempting to initialize a first IM communication with the first IM user;

processing the first IM communication using the first set of IM communication settings and performing the first set of processing actions; and

the IM communicator attempting to initialize a second IM communication with the second IM user; and

processing the second IM communication using the second set of IM communication settings and performing the second set of processing actions.

4. The method of claim 3, wherein at least a portion of the different processing actions, where the portion of the different processing actions comprise the first set of processing actions and a second set of processing actions are server-side actions executed by an IM server.

5. The method of claim 3, wherein at least a portion of the different processing actions, where the portion of the different processing actions comprise the first set of processing actions and a second set of processing actions are client-side actions executed by client-side IM applications, one of the client-side IM applications being an IM application used by the first IM user and another of the client-side IM applications being an IM application used by the second IM user.

6. The method of claim 1, further comprising:

receiving user comments from the IM users that correspond to the IM communicator;

storing the received user comments in a data store accessible by an IM server; and

selectively conveying the received user comments to the IM users.

7. The method of claim 1, wherein the receiving of user ratings occurs from IM clients associated with the IM users to an IM server, wherein the processing of received ratings is performed by the IM server, which stores the global rating for the IM communicator in a data store accessible by the IM server, and wherein the global ratings are conveyed from the IM server to IM clients along with an identifier of the IM communicators.

8. A computer program product for IM communications, the computer program product comprising:

a computer usable medium having computer usable program code embodied therewith, the computer usable program code comprising;

computer usable program code configured to receive user ratings from IM users, where each received user rating represents a rating corresponding to an IM communicator;

computer usable program code configured to process the received user ratings, to establish a global rating for the IM communicator; and

computer usable program code configured to convey the global rating to IM clients along with an identifier of the IM communicator.

9. The computer program product of claim 8, further comprising:

computer usable program code configured to receive user comments from the IM users that correspond to the IM communicator;

computer usable program code configured to store the received user comments in a data store accessible by an IM server; and

computer usable program code configured to selectively convey the received user comments to the IM users.

10. A system for Instant Messaging (IM) communications comprising:

a rating acceptor configured to accept user provided ratings corresponding to specific IM users;

a rating processor configured to generate at least one global rating for the specific IM users based upon the user provided ratings accepted by the rating acceptor; and

a rating provider configured to convey global ratings determined by the rating processing to IM users.

11. The system of claim 10, wherein the rating acceptor is further configured to accept user provided comments corresponding to the specific IM users, and wherein the rating provider is further configured to provide the user provided comments to IM users.

12. The system of claim 10, further comprising:

a rating based actuator configured to perform different programmatic actions related to IM communications based upon global ratings associated with IM users involved in the IM communications.

13. The system of claim 12, further comprising:

a data store configured to store a plurality of user profiles, wherein said user profiles include user configured settings, which define the different programmatic actions that are to be performed for IM communications involving an IM user associated with the user profile.

14. The system of claim 10, further comprising:

a rating categorizer configured to segment different user provided ratings into different categories, wherein the rating processor is configured to generate category ratings based upon the different categories, and wherein the rating provider is further configured to convey the category ratings determined by the rating processor to IM users.

15. The system of claim 10, wherein the rating acceptor, the rating processor, and the rating provider are software implemented components comprising a plurality of programmatic instructions configured to be executed by an IM server, wherein the software implemented components are stored in a machine usable medium.

16. An Instant Messaging (IM) user interface comprising:

a rating input control configured to accept input to be used for rating at least one external IM communicator;

a rating submission control configured to submit input entered into the rating input control to an IM server; and

a rating presentation control configured to present a rating associated with at least one IM communicator, which is provided by the IM server based upon ratings values provided by a plurality of different IM users for the IM communicator.

17. The IM user interface of claim 16, wherein the rating input control, the rating submission control, and the rating presentation controls are controls of a graphical user interface, wherein said graphical user interface further comprises:

IM communication controls configured to facilitate IM communications.

18. The IM user interface of claim 16, wherein the rating input control, the rating submission control, and the rating presentation controls are speech-enabled controls of at least one of a Voice User interface and a multimodal interface.

19. The IM user interface of claim 16, further comprising:

a comment input control configured to accept input for commenting about the at least one external IM communicator;

a comment submission control configured to submit input entered into the comment input control to the IM server; and

a comment presentation control configured to present a set of comments associated with at least one IM communicator, which is provided by the IM sever based upon comments provided by a plurality of different IM users for the IM communicator.

20. The IM user interface of claim 16, further comprising:

a configuration control configured to permit a user to define a unique set of programmatic actions that are to be applied to IM communications based at least in part upon ratings associated with IM communicators involved in the IM communications.