Appending Content To A Telephone Communication
First Claim
1. A method of appending content to voice communication, comprising:
- receiving an indicator of an initiated call, wherein the indicator includes metadata used for identifying information that may be associated with the initiated call;
processing the indicator to identify at least one database for searching;
searching the at least one database for the information that may be associated with the initiated call;
retrieving the information that may be associated with the initiated call; and
transmitting select information to at least one party participating in a call.
3 Assignments
0 Petitions
Accused Products
Abstract
An interactive information distribution system that facilitates automatic transmission of a variety of information packets to the communication devices of a calling party and parties called during a call. The information packets are comprised of actual files and or links to files or websites, and are automatically transmitted following the initiation of a call. Upon initiating a call, an indicator that may include metadata linked to information packets is processed to identify at least one database for locating information packets to which the metadata is linked. The interactive information distribution system also includes a verbal communication conversion engine that allows verbal telephone communications to be converted to text and filtered to generate keywords which are used in additional database searching to identify additional information packets. The information packets automatically identified are retrieved from a database and are transmitted to the communication devices of parties participating in a call during the call.
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Citations
20 Claims
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1. A method of appending content to voice communication, comprising:
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receiving an indicator of an initiated call, wherein the indicator includes metadata used for identifying information that may be associated with the initiated call; processing the indicator to identify at least one database for searching; searching the at least one database for the information that may be associated with the initiated call; retrieving the information that may be associated with the initiated call; and transmitting select information to at least one party participating in a call. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9)
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10. A computer implemented system that facilitates appending content to a communication, comprising:
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a content analyzer configured to; process voice communications and infer the substance of a conversation there from; search a database for content relevant to the substance of the conversation; and transmit at least a subset of the content identified as relevant to the substance of the conversation to at least one party of a conversation during the conversation. - View Dependent Claims (11, 12, 13, 14, 15, 16)
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17. The system of claim TO, wherein the content analyzer is on a server to which a communication initiating system and a communication receiving system are operatively connected, wherein the server determines the information which may be transmitted to the initiating client system and the receiving client system based on the type of initiating system and receiving system used.
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18. A computer readable medium containing executable instructions which when executed by a computer perform a method of automatically transmitting content associated with a call to a receiving party, comprising:
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processing voice communications and inferring there from the substance of a call; searching a database for content relevant to the substance of the call; and transmitting at least a subset of the content identified as relevant to the substance of the call to at least one party of a conversation during the conversation. - View Dependent Claims (19, 20)
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Specification