OPEN CABLE APPLICATION PLATFORM SET-TOP BOX (STB) PERSONAL PROFILES AND COMMUNICATIONS APPLICATIONS

• US 20090241153A1
• Filed: 03/18/2008
• Published: 09/24/2009
• Est. Priority Date: 03/18/2008
• Status: Abandoned Application

• Current Assignee: Avaya Incorporated
• Original Assignee: Avaya Incorporated
• Inventors: Chavez, David L., Weber, Gregory D., Campagna, Theresa, Mohler, David
• Application Number:
  US12/050,677
• Publication Number:
  US 20090241153A1
• Time in Patent Office: Days
• US Class Current: 725/110
• CPC Class Codes: G06Q 30/02 Marketing; Price estimation or determination; Fundraising
• CPC Class Codes: H04N 21/4126 The peripheral being portable, e.g. PDAs or mobile phones
• CPC Class Codes: H04N 21/4667 Processing of monitored end-user data, e.g. trend analysis based on the log file of viewer selections
• CPC Class Codes: H04N 21/4755 for defining user preferences, e.g. favourite actors or genre retrieval personalisation and generation of user profiles for the retrieval of video data G06F16/739; user profiles in network data switching protocols H04L67/306

Abstract

Utilization of stored of personalized information and communication preferences in a profile in a STB in a structured format or via cookies allows at least a combination of feature rich telephony applications, with the personalized data stored in STBs facilitating feature rich communications sessions. Providing advanced multimedia communications applications using personalized data resident in STBs could allow an entity to provide, for example, many previously unavailable services, and therefore provide considerable new business potential. The personal information stored in the STB can convey many exemplary benefits, such as communication preferences, alternate contact modalities, payment preferences, priority preferences, trusted contacts, personal information, as well as multimedia messaging, etc. The integration of the personal information with the intelligent personal agent also enhances the user experience.

Claims

1. A set-top box with an operating system layer operable to support cable network interconnectability and to provide an application platform comprising:

one or more business profiles, each business profile including business information and business preferences, one or more of the business information and business preferences used in association with a service application, financial application or communications application for the respective operation of the service application, financial application or the communications application; and

a profile interface operable to allow management of the one or more profiles, the management including one or more of creation and editing of the one or more profiles.

2. The set-top box of claim 1, wherein the one or more profiles comprise one or more of business information, communications preferences, business preferences, payment information, vendor information, priority information, contextual preferences, one or more sub-profiles, alternate contact modalities, banking information, financial information, employee information, operational information and one or more trusted contacts.

3. The set-top box of claim 1, adapted to receive one or more of television programming, data, voice information, internet communications, VOIP communications, ecommerce communications, communication from attached electronic devices and content.

4. The set-top box of claim 1, further comprising an I/O interface operable to communicate with one or more trusted entities.

5. The set-top box of claim 1, further comprising a menu module, the menu module operable to display one or more menus based on one or more of the customer service application, the communications application and a service or goods provider.

6. The set-top box of claim 1, wherein the service application includes an initiate service transaction request that includes information from one or more profiles, the initiate service transaction request utilizing internet-based protocols to communicate with one or more of a trusted entity, a content/service provider and another entity.

7. The set-top box of claim 1, further comprising a binding module operable to bind one or more additional devices to the set-top box.

8. The set-top box of claim 7, wherein the one or more additional devices include a phone, a SIP enabled device, an electronic communication device, a soft phone, a multimedia device, an audio device, a video device and a electronic device.

9. The set-top box of claim 1, further comprising a security module operable to one or more of filter, analyze, restrict access to, restrict dissemination of and control information in the one or more profiles.

10. The set-top box of claim 1, further comprising one or more sub-profiles, the behavior of which is governed by the one or more profiles.

11. A method of operating a set-top box having an operating system layer operable to support cable network interconnectability and to provide an application platform comprising:

establishing one or more profiles, each profile including business information and business preferences, one or more of the business information and business preferences used in association with a service application or communications application for the respective operation of the service application or the communications application; and

managing the one or more profiles, the management including one or more of creation and editing of the one or more profiles.

12. The method of claim 11, wherein the one or more profiles comprise one or more of business information, communications preferences, business preferences, payment information, vendor information, priority information, contextual preferences, one or more sub-profiles, alternate contact modalities, banking information, financial information, employee information, operational information and one or more trusted contacts.

13. The method of claim 11, further comprising receiving one or more of television programming, data, voice information, internet communications, VOIP communications, ecommerce communications, communication from attached electronic devices and content.

14. The method of claim 11, further comprising communicating with one or more trusted entities.

15. The method of claim 11, further comprising causing to be displayed one or more menus based on one or more of the customer service application, the communications application and a service or goods provider.

16. The method of claim 11, wherein the service application includes an initiate service transaction request that includes information from one or more profiles, the initiate service transaction request utilizing internet-based protocols to communicate with one or more of a trusted entity, a content/service provider and another entity.

17. The method of claim 11, further comprising binding one or more additional devices to the set-top box, wherein the one or more additional devices include a phone, a SIP enabled device, an electronic communication device, a soft phone, a multimedia device, an audio device, a video device and a electronic device.

18. The method of claim 11, one or more of filtering, analyzing, restricting access to, restricting dissemination of and controlling information in the one or more profiles.

19. The method of claim 11, further comprising establishing one or more sub-profiles, the behavior of which is governed by the one or more profiles.

20. A means for operating a set-top box having an operating system layer operable to support cable network interconnectability and to provide an application platform comprising:

means for establishing one or more profiles, each profile including business information and business preferences, one or more of the business information and business preferences used in association with a service application or communications application for the respective operation of the service application or the communications application; and

means for managing the one or more profiles, the management including one or more of creation and editing of the one or more profiles.