OPEN CABLE APPLICATION PLATFORM SET-TOP BOX (STB) PERSONAL PROFILES AND COMMUNICATIONS APPLICATIONS

• US 20090241158A1
• Filed: 03/18/2008
• Published: 09/24/2009
• Est. Priority Date: 03/18/2008
• Status: Abandoned Application

• Current Assignee: Avaya Incorporated
• Original Assignee: Avaya Technology LLC (Avaya Incorporated)
• Inventors: Chavez, David L., Weber, Gregory D., Campagna, Theresa
• Application Number:
  US12/050,575
• Publication Number:
  US 20090241158A1
• Time in Patent Office: Days
• US Class Current: 725/131
• CPC Class Codes: H04L 65/1059 End-user terminal functionalities specially adapted for real-time communication
• CPC Class Codes: H04L 65/1104 Session initiation protocol [SIP]
• CPC Class Codes: H04L 67/306 User profiles
• CPC Class Codes: H04N 21/4532 involving end-user characteristics, e.g. viewer profile, preferences monitoring of user activities for profile generation for accessing a video database G06F16/739; user profiles in network data switching protocols H04L67/306; processing of user preferences or user profiles in wireless networks H04W8/18
• CPC Class Codes: H04N 21/47 End-user applications
• CPC Class Codes: H04N 21/4751 for defining user accounts, e.g. accounts for children
• CPC Class Codes: H04N 21/478 Supplemental services, e.g. displaying phone caller identification, shopping application
• CPC Class Codes: H04N 21/4788 communicating with other users, e.g. chatting arrangements for providing for computer conferences, e.g. chat rooms, to substation in data switching networks H04L12/1813; distributed application using peer-to-peer [P2P] networks H04L67/104
• CPC Class Codes: H04N 21/6118 involving cable transmission, e.g. using a cable modem
• CPC Class Codes: H04N 21/6582 Data stored in the client, e.g. viewing habits, hardware capabilities, credit card number arrangements where receivers interact with the broadcast H04H20/38
• CPC Class Codes: H04N 7/163 by receiver means only

Abstract

Utilization of stored of personalized information and communication preferences in a profile in a STB in a structured format or via cookies allows at least a combination of feature rich telephony applications, with the personalized data stored in STBs facilitating feature rich communications sessions. Providing advanced multimedia communications applications using personalized data resident in STBs could allow an entity to provide, for example, many previously unavailable services, and therefore provide considerable new business potential. The personal information stored in the STB can convey many exemplary benefits, such as communication preferences, alternate contact modalities, payment preferences, priority preferences, trusted contacts, personal information, as well as multimedia messaging, etc. The integration of the personal information with the intelligent personal agent also enhances the user experience.

Claims

1. A set-top box with an operating system layer operable to support cable network interconnectability and to provide an application platform comprising:

one or more profiles, each profile including personal information and personal preferences, one or more of the personal information and personal preferences used in association with a service application or communications application for operation of the service application or the communications application; and

a profile interface operable to allow management of the one or more profiles, the management including one or more of creation and editing of the one or more profiles.

2. The set-top box of claim 1, wherein the one or more profiles comprise one or more of personal information, communications preferences, personal preferences, payment information, vendor information, priority information, contextual preferences, one or more sub-profiles, alternate contact modalities and one or more trusted contacts.

3. The set-top box of claim 1, adapted to receive one or more of television programming, data, voice information, internet communications, VOIP communications, ecommerce communications, communication from attached electronic devices and content.

4. The set-top box of claim 1, further comprising an I/O interface operable to communicate with one or more trusted entities.

5. The set-top box of claim 1, further comprising a menu module, the menu module operable to display one or more menus based on one or more of the customer service application, the communications application and a service or goods provider.

6. The set-top box of claim 1, wherein the service application includes an initiate service transaction request that includes information from one or more profiles, the initiate service transaction request utilizing internet-based protocols to communicate with one or more of a trusted entity, a content/service provider and another entity.

7. The set-top box of claim 1, further comprising a binding module operable to bind one or more additional devices to the set-top box.

8. The set-top box of claim 7, wherein the one or more additional devices include a phone, a SIP enabled device, an electronic communication device, a soft phone, a multimedia device, an audio device, a video device and a electronic device.

9. The set-top box of claim 1, further comprising a security module operable to one or more of filter, analyze, restrict access to, restrict dissemination of and control information in the one or more profiles.

10. The set-top box of claim 1, further comprising one or more sub-profiles, the behavior of which is governed by the one or more profiles.

11. A method of operating a set-top box having an operating system layer operable to support cable network interconnectability and to provide an application platform comprising:

establishing one or more profiles, each profile including personal information and personal preferences, one or more of the personal information and personal preferences used in association with a service application or communications application for operation of the service application or the communications application; and

managing the one or more profiles, the management including one or more of creation and editing of the one or more profiles.

12. The method of claim 11, wherein the one or more profiles comprise one or more of personal information, communications preferences, personal preferences, payment information, vendor information, priority information, contextual preferences, one or more sub-profiles, alternate contact modalities and one or more trusted contacts.

13. The method of claim 11, further comprising receiving one or more of television programming, data, voice information, internet communications, VOIP communications, ecommerce communications, communication from attached electronic devices and content.

14. The method of claim 11, further comprising communicating with one or more trusted entities.

15. The method of claim 11, further comprising causing to be displayed one or more menus based on one or more of the customer service application, the communications application and a service or goods provider.

16. The method of claim 11, wherein the service application includes an initiate service transaction request that includes information from one or more profiles, the initiate service transaction request utilizing internet-based protocols to communicate with one or more of a trusted entity, a content/service provider and another entity.

17. The method of claim 11, further comprising binding one or more additional devices to the set-top box, wherein the one or more additional devices include a phone, a SIP enabled device, an electronic communication device, a soft phone, a multimedia device, an audio device, a video device and a electronic device.

18. The method of claim 11, one or more of filtering, analyzing, restricting access to, restricting dissemination of and controlling information in the one or more profiles.

19. The method of claim 11, further comprising establishing one or more sub-profiles, the behavior of which is governed by the one or more profiles.

20. A means for operating a set-top box having an operating system layer operable to support cable network interconnectability and to provide an application platform comprising:

means for establishing one or more profiles, each profile including personal information and personal preferences, one or more of the personal information and personal preferences used in association with a service application or communications application for operation of the service application or the communications application; and

means for managing the one or more profiles, the management including one or more of creation and editing of the one or more profiles.