Predictive Mobile Phone Service Disruption Service

• US 20090247147A1
• Filed: 04/01/2008
• Published: 10/01/2009
• Est. Priority Date: 04/01/2008
• Status: Active Grant

• Current Assignee: International Business Machines Corporation
• Original Assignee: International Business Machines Corporation
• Inventors: O'Connell, Brian Marshall, Lingafelt, Charles Steven, Walker, Keith Raymond, Hadinata, Martinianus BudiTjahja, Moore, John Elbert JR.
• Granted Patent: US 8,023,964 B2
• Time in Patent Office: Days
• US Class Current: 455/421
• CPC Class Codes: G01C 21/3461 Preferred or disfavoured areas, e.g. dangerous zones, toll or emission zones, intersections, manoeuvre types, segments such as motorways, toll roads, ferries
• CPC Class Codes: H04M 1/72457 according to geographic location
• CPC Class Codes: H04W 4/02 Services making use of location information
• CPC Class Codes: H04W 4/029 Location-based management or tracking services
• CPC Class Codes: H04W 4/16 Communication-related supplementary services, e.g. call-transfer or call-hold
• CPC Class Codes: H04W 64/006 with additional information processing, e.g. for direction or speed determination

Abstract

Illustrative embodiments provide a computer implemented method, a data processing system and a computer program product for a predictive mobile phone service disruption service. In one illustrative embodiment, the computer implemented method comprises monitoring a cellular call of a caller, calculating a location and vector of the caller, and determining whether the caller is approaching a drop zone. The computer implemented method responsive to determining the caller is approaching a drop zone, estimates a duration of a loss of service, and responsive to determining the caller is approaching a drop zone, selectively notifying the caller.

Claims

1. A computer implemented method for a predictive mobile phone service disruption service, the computer implemented method comprising:

monitoring a cellular call of a caller;

calculating a location and vector of the caller;

determining whether the caller is approaching a drop zone;

estimating a duration of a loss of service associated with the drop zone; and

responsive to determining the caller approaching a drop zone, selectively notifying the caller.

2. A computer implemented method for predictive mobile phone service disruption service of claim 1, wherein calculating a location and vector of the caller further comprises:

estimating a travel direction of the caller; and

estimating a speed of the caller.

3. A computer implemented method for predictive mobile phone service disruption service of claim 1, wherein determining whether the caller is approaching a drop zone further comprises:

determining a probable dropped call.

4. A computer implemented method for predictive mobile phone service disruption service of claim 1, wherein responsive to determining the caller approaching a drop zone further comprises:

determining whether notification to the caller is needed.

5. A computer implemented method for predictive mobile phone service disruption service of claim 1, wherein notifying the caller further comprises:

providing the caller with a set of options, from which the caller may select an action.

6. A computer implemented method for predictive mobile phone service disruption service of claim 1, wherein notifying the caller further comprises:

determining the caller'"'"'s response and updating the system.

7. A data processing system for predictive mobile phone service disruption service, the data processing system comprising:

a bus;

a memory connected to the bus, the memory comprising computer executable instructions;

a communications unit connected to the bus;

a display connected to the bus;

a processor unit connected to the bus, wherein the processor unit executes the computer executable instructions instructing the data processing system to;

monitor a cellular call of a caller;

calculate a location and vector of the caller;

determine whether the caller is approaching a drop zone;

estimating a duration of a loss of service associated with the drop zone; and

responsive to determining the caller approaching a drop zone, selectively notify the caller.

8. The data processing system for predictive mobile phone service disruption service of claim 7, wherein the processor unit executes the computer executable instructions instructing the data processing system to calculate a location and vector of the caller further comprises:

estimating a travel direction of the caller; and

estimating a speed of the caller.

9. The data processing system for predictive mobile phone service disruption service of claim 7, wherein the processor unit executes the computer executable instructions instructing the data processing system to determine whether the caller is approaching a drop zone further comprises:

determining a probable dropped call.

10. The data processing system for predictive mobile phone service disruption service of claim 7, wherein the processor unit executes the computer executable instructions instructing the data processing system to be responsive to determining the caller approaching a drop zone further comprises:

determining whether notification to the caller is needed.

11. The data processing system for predictive mobile phone service disruption service of claim 7, wherein the processor unit executes the computer executable instructions instructing the data processing system to notify the caller further comprises:

providing the caller with a set of options, from which the caller may select an action.

12. The data processing system for predictive mobile phone service disruption service of claim 7, wherein the processor unit executes the computer executable instructions instructing the data processing system to notify the caller further comprises:

determining the caller'"'"'s response and updating the system.

13. A computer program product for a predictive mobile phone service disruption service, the computer program product comprising:

a tangible computer-readable medium comprising computer executable instructions stored thereon, the computer executable instructions comprising;

computer executable instructions for monitoring a cellular call of a caller;

computer executable instructions for calculating a location and vector of the caller;

computer executable instructions for determining whether the caller is approaching a drop zone;

computer executable instructions for estimating a duration of a loss of service associated with the drop zone; and

computer executable instructions responsive to determining the caller approaching a drop zone, for notifying the caller.

14. The computer program product for a predictive mobile phone service disruption service of claim 13, wherein the computer executable instructions for calculating a location and vector of the caller further comprises:

computer executable instructions for estimating a travel direction of the caller; and

computer executable instructions for estimating a speed of the caller.

15. The computer program product for a predictive mobile phone service disruption service of claim 13, wherein the computer executable instructions for determining whether the caller is approaching a drop zone further comprises:

computer executable instructions for determining a probable dropped call.

16. The computer program product for a predictive mobile phone service disruption service of claim 13, wherein the computer executable instructions responsive to determining the caller approaching a drop zone further comprises:

computer executable instructions for determining whether notification to the caller is needed.

17. The computer program product for a predictive mobile phone service disruption service of claim 13, wherein the computer executable instructions for notifying the caller further comprises:

computer executable instructions for providing the caller with a set of options, from which the caller may select an action.

18. The computer program product for a predictive mobile phone service disruption service of claim 13, wherein the computer executable instructions for notifying the caller further comprises:

computer executable instructions for determining the caller'"'"'s response and updating the system.