METHOD AND SYSTEM FOR DYNAMIC ADAPTATION OF USER EXPERIENCE IN AN APPLICATION

• US 20090248594A1
• Filed: 03/31/2008
• Published: 10/01/2009
• Est. Priority Date: 03/31/2008
• Status: Active Grant

• Current Assignee: Intuit, Inc.
• Original Assignee: Intuit, Inc.
• Inventors: Baran, Melanie, Appachu, Kavita, Castleman, Wendy
• Granted Patent: US 8,346,680 B2
• Time in Patent Office: Days
• US Class Current: 706/11
• CPC Class Codes: G06F 9/453 Help systems

Abstract

Some embodiments of the present invention provide a system that executes an application. During operation, the system physiologically monitors a user of the application with a set of sensors as the application executes. Next, the system assesses a mental state of the user based on physiological data collected from the sensors. Finally, the system changes the behavior of the application based on the assessed mental state to facilitate use of the application by the user.

Claims

1. A method for executing an application, comprising:

physiologically monitoring a user of the application with a set of sensors during execution of the application;

assessing a mental state of the user based on physiological data collected from the sensors; and

changing the behavior of the application based on the assessed mental state to facilitate use of the application by the user;

wherein the behavior of the application is changed by,

matching the assessed mental state of the user to a response category of the application, and

updating a user interface (UI) of the application to provide the user with the response category.

2. The method of claim 1, further comprising:

obtaining additional data associated with experiences of users interacting with the application; and

using the additional data to further assess the mental state of the user.

3. The method of claim 2, wherein the additional data includes at least one of:

historical data collected from other users of the application;

a mental self-assessment from the user; and

a path navigated through the application by the user.

4. The method of claim 1, wherein the behavior of the application is changed upon detecting a rise in stress level, workload, or anxiety from the user.

5. The method of claim 1, wherein normal execution of the application is suspended if the assessed mental state of the user does not correspond to a suitable response category.

6. The method of claim 5, wherein the user is directed to a tutorial or an external resource upon suspending normal execution of the application.

7. The method of claim 1, wherein the sensors monitor at least one of a heart rate, a pupil size, an eye movement, a galvanic skin response, a saliva production, a core temperature, a keystroke dynamic, a mouse gesture, a facial expression, and a voice of the user.

8. A system for executing an application, comprising:

a set of sensors configured to physiologically monitor a user of the application during execution of the application;

a user-state analyzer configured to assess a mental state of the user based on physiological data collected from the sensors; and

an application manager configured to change the behavior of the application based on the assessed mental state of the user;

wherein the application manager is configured to change the behavior of the application by;

matching the assessed mental state of the user to a response category of the application; and

updating a user interface (UI) of the application to provide the user with the response category.

9. The system of claim 8, further comprising:

a historical data repository comprising a set of use records collected from users of the application,

wherein the user state analyzer is further configured to assess the mental state of the user with the use records.

10. The system of claim 8, wherein the user-state analyzer is further configured to assess the mental state of the user with additional data associated with experiences of users interacting with the application, and wherein the additional data includes at least one of:

a self-assessment of mental state from the user; and

a path navigated through the application by the user.

11. The system of claim 8, wherein the behavior of the application is changed upon detecting a rise in stress level, workload, or anxiety from the user.

12. The system of claim 8, wherein normal execution of the application is suspended if the assessed mental state of the user does not correspond to a suitable response category.

13. The system of claim 12, wherein the user is directed to a tutorial or an external resource upon suspending normal execution of the application.

14. The system of claim 8, wherein the sensors monitor at least one of a heart rate, a pupil size, an eye movement, a galvanic skin response, a saliva production, a core temperature, a keystroke dynamic, a mouse gesture, a facial expression, and a voice of the user.

15. A computer-readable storage medium storing instructions that when executed by a computer cause the computer to perform a method for executing an application, the method comprising:

physiologically monitoring a user of the application with a set of sensors during execution of the application;

assessing a mental state of the user based on physiological data collected from the sensors; and

changing the behavior of the application based on the assessed mental state to facilitate use of the application by the user;

wherein the behavior of the application is changed by,

matching the assessed mental state of the user to a response category of the application, and

updating a user interface (UI) of the application to provide the user with the response category.

16. The computer-readable storage medium of claim 15, the method further comprising:

obtaining additional data associated with experiences of users interacting with the application; and

using the additional data to further assess the mental state of the user.

17. The computer-readable storage medium of claim 16, wherein the additional data includes at least one of:

historical data collected from other users of the application;

a mental self-assessment from the user; and

a path navigated through the application by the user.

18. The computer-readable storage medium of claim 15, wherein the behavior of the application is changed upon detecting a rise in stress level, workload, or anxiety from the user.

19. The computer-readable storage medium of claim 15, wherein normal execution of the application is suspended if the assessed mental state of the user does not correspond to a suitable response category.

20. The computer-readable storage medium of claim 19, wherein the user is directed to a tutorial or an external resource upon suspending normal execution of the application.

21. The computer-readable storage medium of claim 15, wherein the sensors monitor at least one of a heart rate, a pupil size, an eye movement, a galvanic skin response, a saliva production, a core temperature, a keystroke dynamic, a mouse gesture, a facial expression, and a voice of the user.