INTEGRATING ENTERPRISE SUPPORT SYSTEMS

• US 20090249360A1
• Filed: 05/13/2009
• Published: 10/01/2009
• Est. Priority Date: 06/19/2001
• Status: Active Grant

• Current Assignee: Accenture Global Services Limited (Accenture PLC)
• Original Assignee: Accenture Global Services GmbH (Accenture PLC)
• Inventors: Tion, Nicole, WISEMAN, Lise
• Granted Patent: US 8,122,457 B2
• Time in Patent Office: Days
• US Class Current: 719/315
• CPC Class Codes: G06F 16/258 Data format conversion from or to a database
• CPC Class Codes: G06Q 10/06 Resources, workflows, human or project management; Enterprise or organisation planning; Enterprise or organisation modelling

Abstract

Facilitating the exchange of information among applications (e.g., business support systems or operational support systems or a combination thereof) may involve receiving a data object from a first application, using a first controller to route the received data object to a first transformer, using the first transformer to transform the data object from a first format used by the first application into a common format object, publishing the common format object to a communication channel, receiving a request from a subscribing application to subscribe to the communication channel, using a second controller to route the common format object to a second transformer, using the second transformer to transform the common format object into a data object in a second format used by the subscribing application, and sending the data object in the second format to the subscribing application.

Claims

1. A computer-implemented method of exchanging information among applications, the method comprising:

receiving, from a first application, a first data object that represents an event and that is structured in a first proprietary format used by the first application;

accessing, from electronic storage, a translation rule that is associated with the first application and that defines at least one rule for translating data objects from the first proprietary format into a common format used by an integration hub;

translating the first data object that represents the event into a common format data object that represents the event based on the accessed translation rule that is associated with the first application;

identifying the event represented by the common format data object;

based on the identified event represented by the common format data object, selecting, from among multiple channels defined in the integration hub, a specific channel that is assigned to communicate, in the integration hub, common format data objects that represent the identified event;

publishing the common format data object to the selected channel that is defined in the integration hub and that is assigned to communicate, in the integration hub, common format data objects that represent the identified event;

accessing, from electronic storage, a translation rule that is associated with a second application that has subscribed to the selected channel defined in the integration hub to which the common format data object was published, the translation rule that is associated with the second application defining at least one rule for translating data objects from the common format used by the integration hub to a second proprietary format used by the second application;

translating the common format data object that represents the event into a second data object that is structured in the second proprietary format used by the second application based on the accessed translation rule that is associated with the second application; and

sending the second data object in the second proprietary format to the second application.

2. The method of claim 1 wherein:

accessing, from electronic storage, the translation rule that is associated with the first application comprises accessing a first translation rule;

accessing, from electronic storage, the translation rule that is associated with the second application comprises;

accessing, from electronic storage, a second translation rule that is associated with the second application that has subscribed to the selected channel defined in the integration hub to which the common format data object was published, the second translation rule defining at least one rule for translating data objects from the common format used by the integration hub to a second proprietary format used by the second application and being different than the first translation rule, and

accessing, from electronic storage, a third translation rule that is associated with a third application that has subscribed to the selected channel defined in the integration hub to which the common format data object was published, the third translation rule defining at least one rule for translating data objects from the common format used by the integration hub to a third proprietary format used by the third application and being different than the first translation rule and the second translation rule;

translating the common format data object that represents the event into the second data object that is structured in the second proprietary format used by the second application based on the accessed translation rule that is associated with the second application comprises;

translating the common format data object that represents the event into a second data object that is structured in the second proprietary format used by the second application based on the second translation rule, and

translating the common format data object that represents the event into a third data object that is structured in the third proprietary format used by the third application based on the third translation rule; and

sending the second data object in the second proprietary format to the second application further comprises sending the third data object in the third proprietary format to the third application.

3. The method of claim 2 further comprising:

facilitating, using the integration hub, exchange of state information between first, second, and third applications.

4. The method of claim 1 wherein:

accessing, from electronic storage, the translation rule that is associated with the first application comprises accessing a translation rule that is associated with the first application and that defines at least one rule for translating data objects corresponding to a first application program interface used by the first application into the common format;

translating the first data object that represents the event into the common format data object that represents the event based on the accessed translation rule that is associated with the first application comprises translating a first data object that corresponds to the first application program interface used by the first application into a common format data object;

accessing, from electronic storage, the translation rule that is associated with the second application comprises accessing a translation rule that is associated with the second application and that defines at least one rule for translating data objects corresponding to a second application program interface used by the second application into the common format; and

translating the common format data object that represents the event into a second data object that is structured in the second proprietary format used by the second application based on the accessed translation rule that is associated with the second application comprises translating the common format data object into a second data object that corresponds to the second application program interface used by the second application.

5. The method of claim 1 wherein:

accessing, from electronic storage, the translation rule that is associated with the first application comprises accessing a translation rule that is associated with the first application and that defines rules for changing numeric fields to alpha numeric, changing status values to enumerator or Boolean values, and copying string or numeric fields to target string or numeric fields;

translating the first data object that represents the event into the common format data object that represents the event based on the accessed translation rule that is associated with the first application comprises translating a first data object into a common format data object by changing numeric fields to alpha numeric, changing status values to enumerator or Boolean values, and copying string or numeric fields to target string or numeric fields;

accessing, from electronic storage, the translation rule that is associated with the second application comprises accessing a translation rule that is associated with the second application and that defines rules for changing numeric fields to alpha numeric, changing status values to enumerator or Boolean values, and copying string or numeric fields to target string or numeric fields; and

translating the common format data object that represents the event into a second data object that is structured in the second proprietary format used by the second application based on the accessed translation rule that is associated with the second application comprises translating the common format data object into a second data object by changing numeric fields to alpha numeric, changing status values to enumerator or Boolean values, and copying string or numeric fields to target string or numeric fields.

6. The method of claim 1 further comprising:

publishing an acknowledgement event to an acknowledgement channel that is defined in the integration hub and that is assigned to communicate, in the integration hub, common format data objects that represent acknowledgement events, the acknowledgement channel being different than the selected channel and the acknowledgement event indicating success or failure of communication of information included in the common format data object to the second application.

7. The method of claim 1 wherein sending the second data object in the second proprietary format to the second application enables the second application to take action responsive to the event represented by the common format data object.

8. A system for facilitating the exchange of information among applications, the system comprising:

a plurality of digital computers, each of which executes an application, each application being configured to exchange data objects representative of events with other applications; and

an integration hub in data communication with each of the digital computers for enabling transfer of data objects representative of events between applications, the integration hub including a computer-readable medium on which is encoded instructions for causing a computer to perform operations comprising;

receiving, from a first application, a first data object that represents an event and that is structured in a first proprietary format used by the first application;

accessing, from electronic storage, a translation rule that is associated with the first application and that defines at least one rule for translating data objects from the first proprietary format into a common format used by an integration hub;

translating the first data object that represents the event into a common format data object that represents the event based on the accessed translation rule that is associated with the first application;

identifying the event represented by the common format data object;

based on the identified event represented by the common format data object, selecting, from among multiple channels defined in the integration hub, a specific channel that is assigned to communicate, in the integration hub, common format data objects that represent the identified event;

publishing the common format data object to the selected channel that is defined in the integration hub and that is assigned to communicate, in the integration hub, common format data objects that represent the identified event;

accessing, from electronic storage, a translation rule that is associated with a second application that has subscribed to the selected channel defined in the integration hub to which the common format data object was published, the translation rule that is associated with a second application defining at least one rule for translating data objects from the common format used by the integration hub to a second proprietary format used by the second application;

translating the common format data object that represents the event into a second data object that is structured in the second proprietary format used by the second application based on the accessed translation rule that is associated with the second application; and

sending the second data object in the second proprietary format to the second application.

9. The system of claim 8 wherein:

accessing, from electronic storage, the translation rule that is associated with the first application comprises accessing a first translation rule;

accessing, from electronic storage, the translation rule that is associated with the second application comprises;

accessing, from electronic storage, a second translation rule that is associated with the second application that has subscribed to the selected channel defined in the integration hub to which the common format data object was published, the second translation rule defining at least one rule for translating data objects from the common format used by the integration hub to a second proprietary format used by the second application and being different than the first translation rule, and

accessing, from electronic storage, a third translation rule that is associated with a third application that has subscribed to the selected channel defined in the integration hub to which the common format data object was published, the third translation rule defining at least one rule for translating data objects from the common format used by the integration hub to a third proprietary format used by the third application and being different than the first translation rule and the second translation rule;

translating the common format data object that represents the event into the second data object that is structured in the second proprietary format used by the second application based on the accessed translation rule that is associated with the second application comprises;

translating the common format data object that represents the event into a second data object that is structured in the second proprietary format used by the second application based on the second translation rule, and

translating the common format data object that represents the event into a third data object that is structured in the third proprietary format used by the third application based on the third translation rule; and

sending the second data object in the second proprietary format to the second application further comprises sending the third data object in the third proprietary format to the third application.

10. The system of claim 9 the operations further comprise:

facilitating, using the integration hub, exchange of state information between first, second, and third applications.

11. The system of claim 8 wherein:

accessing, from electronic storage, the translation rule that is associated with the first application comprises accessing a translation rule that is associated with the first application and that defines at least one rule for translating data objects corresponding to a first application program interface used by the first application into the common format;

translating the first data object that represents the event into the common format data object that represents the event based on the accessed translation rule that is associated with the first application comprises translating a first data object that corresponds to the first application program interface used by the first application into a common format data object;

accessing, from electronic storage, the translation rule that is associated with the second application comprises accessing a translation rule that is associated with the second application and that defines at least one rule for translating data objects corresponding to a second application program interface used by the second application into the common format; and

translating the common format data object that represents the event into a second data object that is structured in the second proprietary format used by the second application based on the accessed translation rule that is associated with the second application comprises translating the common format data object into a second data object that corresponds to the second application program interface used by the second application.

12. The system of claim 8 wherein:

accessing, from electronic storage, the translation rule that is associated with the first application comprises accessing a translation rule that is associated with the first application and that defines rules for changing numeric fields to alpha numeric, changing status values to enumerator or Boolean values, and copying string or numeric fields to target string or numeric fields;

translating the first data object that represents the event into the common format data object that represents the event based on the accessed translation rule that is associated with the first application comprises translating a first data object into a common format data object by changing numeric fields to alpha numeric, changing status values to enumerator or Boolean values, and copying string or numeric fields to target string or numeric fields;

accessing, from electronic storage, the translation rule that is associated with the second application comprises accessing a translation rule that is associated with the second application and that defines rules for changing numeric fields to alpha numeric, changing status values to enumerator or Boolean values, and copying string or numeric fields to target string or numeric fields; and

translating the common format data object that represents the event into a second data object that is structured in the second proprietary format used by the second application based on the accessed translation rule that is associated with the second application comprises translating the common format data object into a second data object by changing numeric fields to alpha numeric, changing status values to enumerator or Boolean values, and copying string or numeric fields to target string or numeric fields.

13. The system of claim 8 further comprising:

publishing an acknowledgement event to an acknowledgement channel that is defined in the integration hub and that is assigned to communicate, in the integration hub, common format data objects that represent acknowledgement events, the acknowledgement channel being different than the selected channel and the acknowledgement event indicating success or failure of communication of information included in the common format data object to the second application.

14. The system of claim 8 wherein sending the second data object in the second proprietary format to the second application enables the second application to take action responsive to the event represented by the common format data object.

15. A tangible medium having encoded thereon instructions for facilitating the exchange of information among applications, execution of the instructions causing one or more machines to perform operations comprising:

receiving, from a first application, a first data object that represents an event and that is structured in a first proprietary format used by the first application;

accessing, from electronic storage, a translation rule that is associated with the first application and that defines at least one rule for translating data objects from the first proprietary format into a common format used by an integration hub;

translating the first data object that represents the event into a common format data object that represents the event based on the accessed translation rule that is associated with the first application;

identifying the event represented by the common format data object;

based on the identified event represented by the common format data object, selecting, from among multiple channels defined in the integration hub, a specific channel that is assigned to communicate, in the integration hub, common format data objects that represent the identified event;

publishing the common format data object to the selected channel that is defined in the integration hub and that is assigned to communicate, in the integration hub, common format data objects that represent the identified event;

accessing, from electronic storage, a translation rule that is associated with a second application that has subscribed to the selected channel defined in the integration hub to which the common format data object was published, the translation rule that is associated with a second application defining at least one rule for translating data objects from the common format used by the integration hub to a second proprietary format used by the second application;

translating the common format data object that represents the event into a second data object that is structured in the second proprietary format used by the second application based on the accessed translation rule that is associated with the second application; and

sending the second data object in the second proprietary format to the second application.

16. The medium of claim 15 wherein:

accessing, from electronic storage, the translation rule that is associated with the first application comprises accessing a first translation rule;

accessing, from electronic storage, the translation rule that is associated with the second application comprises;

accessing, from electronic storage, a second translation rule that is associated with the second application that has subscribed to the selected channel defined in the integration hub to which the common format data object was published, the second translation rule defining at least one rule for translating data objects from the common format used by the integration hub to a second proprietary format used by the second application and being different than the first translation rule, and

accessing, from electronic storage, a third translation rule that is associated with a third application that has subscribed to the selected channel defined in the integration hub to which the common format data object was published, the third translation rule defining at least one rule for translating data objects from the common format used by the integration hub to a third proprietary format used by the third application and being different than the first translation rule and the second translation rule;

translating the common format data object that represents the event into the second data object that is structured in the second proprietary format used by the second application based on the accessed translation rule that is associated with the second application comprises;

translating the common format data object that represents the event into a second data object that is structured in the second proprietary format used by the second application based on the second translation rule, and

translating the common format data object that represents the event into a third data object that is structured in the third proprietary format used by the third application based on the third translation rule; and

sending the second data object in the second proprietary format to the second application further comprises sending the third data object in the third proprietary format to the third application.

17. The medium of claim 16 the operations further comprise:

facilitating, using the integration hub, exchange of state information between first, second, and third applications.

18. The medium of claim 15 wherein:

accessing, from electronic storage, the translation rule that is associated with the first application comprises accessing a translation rule that is associated with the first application and that defines at least one rule for translating data objects corresponding to a first application program interface used by the first application into the common format;

translating the first data object that represents the event into the common format data object that represents the event based on the accessed translation rule that is associated with the first application comprises translating a first data object that corresponds to the first application program interface used by the first application into a common format data object;

accessing, from electronic storage, the translation rule that is associated with the second application comprises accessing a translation rule that is associated with the second application and that defines at least one rule for translating data objects corresponding to a second application program interface used by the second application into the common format; and

translating the common format data object that represents the event into a second data object that is structured in the second proprietary format used by the second application based on the accessed translation rule that is associated with the second application comprises translating the common format data object into a second data object that corresponds to the second application program interface used by the second application.

19. The medium of claim 15 wherein:

accessing, from electronic storage, the translation rule that is associated with the first application comprises accessing a translation rule that is associated with the first application and that defines rules for changing numeric fields to alpha numeric, changing status values to enumerator or Boolean values, and copying string or numeric fields to target string or numeric fields;

translating the first data object that represents the event into the common format data object that represents the event based on the accessed translation rule that is associated with the first application comprises translating a first data object into a common format data object by changing numeric fields to alpha numeric, changing status values to enumerator or Boolean values, and copying string or numeric fields to target string or numeric fields;

accessing, from electronic storage, the translation rule that is associated with the second application comprises accessing a translation rule that is associated with the second application and that defines rules for changing numeric fields to alpha numeric, changing status values to enumerator or Boolean values, and copying string or numeric fields to target string or numeric fields; and

translating the common format data object that represents the event into a second data object that is structured in the second proprietary format used by the second application based on the accessed translation rule that is associated with the second application comprises translating the common format data object into a second data object by changing numeric fields to alpha numeric, changing status values to enumerator or Boolean values, and copying string or numeric fields to target string or numeric fields.

20. The medium of claim 15 further comprising:

publishing an acknowledgement event to an acknowledgement channel that is defined in the integration hub and that is assigned to communicate, in the integration hub, common format data objects that represent acknowledgement events, the acknowledgement channel being different than the selected channel and the acknowledgement event indicating success or failure of communication of information included in the common format data object to the second application.