SERVICE COMMUNICATION LIST

• US 20090252312A1
• Filed: 04/08/2008
• Published: 10/08/2009
• Est. Priority Date: 04/08/2008
• Status: Active Grant

• Current Assignee: Cisco Technology, Inc. (Cisco Systems, Inc.)
• Original Assignee: Cisco Technology, Inc. (Cisco Systems, Inc.)
• Inventors: Ruge, Alison, Oliver, Mark, Muniz, Kelly, Roy, Heeral, Butt, David
• Granted Patent: US 8,280,962 B2
• Time in Patent Office: Days
• US Class Current: 379/112.10
• CPC Class Codes: H04M 1/656 for recording conversations
• CPC Class Codes: H04M 1/7243 with interactive means for internal management of messages
• CPC Class Codes: H04M 1/72469 for operating the device by selecting functions from two or more displayed items, e.g. menus or icons
• CPC Class Codes: H04M 15/00 Arrangements for metering, time-control or time indication ; Metering, charging or billing arrangements for voice wireline or wireless communications, e.g. VoIP
• CPC Class Codes: H04M 15/58 based on statistics of usage or network monitoring
• CPC Class Codes: H04M 2201/36 Memories
• CPC Class Codes: H04M 2201/38 Displays
• CPC Class Codes: H04M 2203/2072 Schedules, e.g. personal calendars
• CPC Class Codes: H04M 2215/0188 Network monitoring; statistics on usage on called/calling number
• CPC Class Codes: H04M 2250/60 logging of communication history, e.g. outgoing or incoming calls, missed calls, messages or URLs logging of telephone numbers H04M1/56, H04M1/57
• CPC Class Codes: H04M 3/2218 Call detail recording

Abstract

A method for displaying communication events is provided. The method includes collecting past, present, and future communication events from two or more communication services, where a communication device performs the collecting; combining the past, present, and future communication events into a communication events list, where the communication device performs the combining; and displaying the communication events list, such that past, present, and future communication events may be viewed, where the communication events list is displayed on the communication device.

Claims

1. A method for displaying communication events, the method comprising:

collecting past, present, and future communication events from two or more communication services, where a communication device performs the collecting;

combining the past, present, and future communication events into a communication events list, where the communication device performs the combining; and

displaying the communication events list, such that past, present, and future communication events may be viewed, where the communication events list is displayed on the communication device.

2. The method as claimed in claim 1, wherein the communication events list is displayed in chronological order.

3. The method as claimed in claim 1, wherein the communication events include a telephone call, electronic mail message, instant message, short text message, video message, voice message, meeting, calendar event, or any combination thereof.

4. The method as claimed in claim 1, wherein present communication events include active or pending communication events.

5. The method as claimed in claim 4, wherein displaying the communication events list includes displaying the communication events list on a second communication device, such that past, present, and future communication events may be viewed on the second communication device.

6. The method as claimed in claim 1, wherein the communication event list includes a pathway to a communication service.

7. The method as claimed in claim 6, wherein a present communication event includes a link to a meeting space.

8. The method as claimed in claim 1, comprising:

scrolling through the communication events list, such that future communication events may be viewed.

9. The method as claimed in claim 1, comprising:

searching the communication events list.

10. The method as claimed in claim 9, wherein searching includes searching a description, which was manually input by a user.

11. A communication device for displaying communication events, the communication system comprising:

a display device;

a processor operable to combine communication events from two or more communication services into a communication events list, where the communication events are past, present, or future communication events;

wherein the communication events list is displayed on the display device, such that communication events are viewable on the display device.

12. The communication device as claimed in claim 11, wherein the past, present, and future communication events are viewable on the display device by scrolling through the list.

13. The communication device as claimed in claim 11, wherein the communication events include a telephone call, electronic mail message, instant message, short text message, video message, voice message, meeting, calendar event, or any combination thereof.

14. The communication device as claimed in claim 11, wherein present communication events include active or pending communication events.

15. The communication device as claimed in claim 12, wherein a present communication event is an event that has begun, but has not ended.

16. The communication device as claimed in claim 12, wherein a present communication event is an event that has not begun.

17. The communication device as claimed in claim 11, wherein the communication event list includes a textual or graphical description of the communication event.

18. The communication device as claimed in claim 17, wherein the textual or graphical description indicates participants of the communication event and possible participants of the communication event.

19. The communication device as claimed in claim 13, wherein the communication event list includes a global record of communication from different medias used in communication.

20. Computer readable storage media with instructions for generating a communication event list, the instructions including:

receiving past, present, and future communication events from two or more communication services;

combining the past, present, and future communication events into a communication events list; and

displaying the communication events list, such that past, present, and future communication events may be viewed, where the communication events list is displayed on the communication device.