Systems and Methods for Providing Enhanced Voicemail Services

• US 20090253412A1
• Filed: 06/16/2009
• Published: 10/08/2009
• Est. Priority Date: 08/31/2007
• Status: Active Grant

• Current Assignee: Microsoft Technology Licensing LLC (Microsoft Corporation)
• Original Assignee: AT&T Mobility II LLC (AT&T, Inc.)
• Inventors: Rainer, Brian Keith, Zubas, Michael Robert, Sigmund, William Joseph
• Granted Patent: US 8,412,162 B2
• Time in Patent Office: Days
• US Class Current: 455/413
• CPC Class Codes: G06F 40/58 Use of machine translation, e.g. for multi-lingual retrieval, for server-side translation for client devices or for real-time translation
• CPC Class Codes: H04M 2201/50 Telephonic communication in combination with video communication
• CPC Class Codes: H04M 2203/4518 Attachments to voicemail messages including annexed information, e.g. Attachments, in packet switching networks H04L51/08
• CPC Class Codes: H04M 2203/4545 Message forwarding selective message forwarding in packet switching networks H04L51/214
• CPC Class Codes: H04M 3/02 Calling substations, e.g. by ringing selective calling H04Q
• CPC Class Codes: H04M 3/42017 Customized ring-back tones
• CPC Class Codes: H04M 3/42051 where the notification is included in the ringing tone
• CPC Class Codes: H04M 3/42153 by subscriber
• CPC Class Codes: H04M 3/533 Voice mail systems
• CPC Class Codes: H04M 3/53325 Interconnection arrangements between voice mail systems
• CPC Class Codes: H04M 3/53383 Message registering commands or announcements; Greetings
• CPC Class Codes: H04M 3/537 Arrangements for indicating the presence of a recorded message , whereby the presence information might include a preview or summary of the message
• CPC Class Codes: H04W 12/06 Authentication
• CPC Class Codes: H04W 12/068 using credential vaults, e.g. password manager applications or one time password [OTP] applications
• CPC Class Codes: H04W 12/08 Access security
• CPC Class Codes: H04W 4/16 Communication-related supplementary services, e.g. call-transfer or call-hold

Abstract

A method for managing accessibility to a visual voicemail (VVM) service from a mobile device includes detecting that a first SIM has been inserted into a slot interface of the mobile device and establishing a data session with a VVM system to create a first VVM account. The first VVM account is configured to receive and store voicemail messages directed to a subscriber identified by the first SIM. The method further includes the mobile device receiving a voicemail message from the VVM system and storing the voicemail message in a memory. The method further includes the mobile device detecting the first SIM being removed and a second SIM being inserted into the slot interface. Upon insertion of the second SIM, the mobile device prevents access to the voicemail message associated with the first VVM account and communicative access to the first VVM account.

Claims

1. A method for managing accessibility to a visual voicemail (VVM) service from a mobile device using different subscriber identity modules (SIM), the method comprising:

a mobile device detecting that a first SIM has been inserted into a slot interface of the mobile device;

the mobile device establishing a data session with a VVM system to create a first VVM account, the first VVM account being configured to receive and store voicemail messages directed to a subscriber identified by the first SIM;

the mobile device receiving a voicemail message from the VVM system;

the mobile device storing the voicemail message in a memory;

the mobile device detecting the first SIM being removed from the slot interface and a second SIM being inserted into the slot interface;

upon insertion of the second SIM, the mobile device preventing access to the voicemail message associated with the first VVM account; and

upon insertion of the second SIM, the mobile device preventing communicative access to the first VVM account on the VVM system.

2. The method of claim 1 further comprising the mobile device establishing a second data session with the VVM system to create a second VVM account, the second VVM account being configured to receive and store voicemail messages to a subscriber identified by the second SIM.

3. The method of claim 2, wherein the mobile device establishing the second data session comprises the mobile device establishing the second data session with the VVM system to create the second VVM account, the second VVM account being configured to receive and store voicemail messages to a subscriber identified by the second SIM, wherein the subscriber identified by the second SIM is the same as the subscriber identified by the first SIM.

4. The method of claim 2, wherein the mobile device establishing the second data session comprises the mobile device establishing the second data session with the VVM system to create the second VVM account, the second VVM account being configured to receive and store voicemail messages to a subscriber identified by the second SIM, wherein the subscriber identified by the second SIM is different from the subscriber identified by the first SIM.

5. The method of claim 1 further comprising the mobile device allowing access to a second VVM account associated with a new subscriber identified by the second SIM, if the new subscriber is provisioned for VVM service and has performed a first boot process previously on the mobile device or another VVM compatible device.

6. The method of claim 1 further comprising:

the mobile device detecting the second SIM being removed from the slot interface and a first SIM being reinserted into the slot interface; and

upon reinsertion of the first SIM, the mobile device allowing communicative access to the first VVM account on the VVM system.

7. The method of claim 6 further comprising the mobile device retrieving the voicemail message that was previously received and stored in association with the first VVM account prior to the second SIM being inserted and the mobile device preventing access to the voicemail message.

13. The computer-readable medium of claim 1 further comprising computer-executable instructions that, when executed, perform the additional steps of:

detecting the second SIM being removed from the slot interface and a first SIM being reinserted into the slot interface; and

upon reinsertion of the first SIM, allowing communicative access to the first VVM account on the VVM system.

14. The computer-readable medium of claim 13 further comprising computer-executable instructions that, when executed, perform the additional step of:

retrieving the voicemail message that was previously received and stored in association with the first VVM account prior to the second SIM being inserted and the mobile device preventing access to the voicemail message.

8. A computer-readable medium comprising computer-executable instructions that, when executed, perform the steps of a method for managing accessibility to a visual voicemail (VVM) service from a mobile device using different subscriber identity modules (SIM), the method comprising:

detecting that a first SIM has been inserted into a slot interface of the mobile device;

establishing a data session with a VVM system to create a first VVM account, the first VVM account being configured to receive and store voicemail messages directed to a subscriber identified by the first SIM;

receiving a voicemail message from the VVM system;

storing the voicemail message in a memory;

detecting the first SIM being removed from the slot interface and a second SIM being inserted into the slot interface;

upon insertion of the second SIM, preventing access to the voicemail message associated with the first VVM account; and

upon insertion of the second SIM, preventing communicative access to the first VVM account on the VVM system.

9. The computer-readable medium of claim 8 further comprising computer-executable instructions that, when executed, perform the additional step of:

establishing a second data session with the VVM system to create a second VVM account, the second VVM account being configured to receive and store voicemail messages to a subscriber identified by the second SIM.

10. The computer-readable medium of claim 9, wherein the establishing the second data session comprises establishing the second data session with the VVM system to create the second VVM account, the second VVM account being configured to receive and store voicemail messages to a subscriber identified by the second SIM, wherein the subscriber identified by the second SIM is the same as the subscriber identified by the first SIM.

11. The computer-readable medium of claim 9, wherein establishing the second data session comprises establishing the second data session with the VVM system to create the second VVM account, the second VVM account being configured to receive and store voicemail messages to a subscriber identified by the second SIM, wherein the subscriber identified by the second SIM is different from the subscriber identified by the first SIM.

12. The computer-readable medium of claim 8 further comprising computer-executable instructions that, when executed, perform the additional step of:

allowing access to a second VVM account associated with a new subscriber identified by the second SIM, if the new subscriber is provisioned for VVM service and has performed a first boot process previously on the mobile device or another VVM compatible device.

15. A mobile device, comprising:

a transceiver for allowing communications between the mobile device and a visual voicemail (VVM) system;

a processor in communication with the transceiver;

a slot interface in communication with the processor, the slot interface being capable of receiving a subscriber identity module (SIM);

a memory in communication with the processor, the memory comprising computer-executable instructions that, when executed by the processor, perform the steps of;

detecting that a first SIM has been inserted into the slot interface;

establishing, via the transceiver, a data session with the VVM system to create a first VVM account, the first VVM account being configured to receive and store voicemail messages directed to a subscriber identified by the first SIM;

receiving, via the transceiver, a voicemail message from the VVM system;

storing the voicemail message in the memory;

detecting the first SIM being removed from the slot interface and a second SIM being inserted into the slot interface;

upon insertion of the second SIM, preventing access to the voicemail message associated with the first VVM account; and

upon insertion of the second SIM, preventing communicative access to the first VVM account on the VVM system.

16. The mobile device of claim 15, wherein the memory further comprises computer-executable instructions that, when executed by the processor, perform the additional step of:

establishing, via the transceiver, a second data session with the VVM system to create a second VVM account, the second VVM account being configured to receive and store voicemail messages to a subscriber identified by the second SIM.

17. The mobile device of claim 15, wherein the memory further comprises computer-executable instructions that, when executed by the processor, perform the additional step of:

allowing access to a second VVM account associated with a new subscriber identified by the second SIM, if the new subscriber is provisioned for VVM service and has performed a first boot process previously on the mobile device or another VVM compatible device.

18. The mobile device of claim 15, wherein the memory further comprises computer-executable instructions that, when executed by the processor, perform the additional steps of:

detecting the second SIM being removed from the slot interface and a first SIM being reinserted into the slot interface; and

upon reinsertion of the first SIM, allowing communicative access to the first visual voicemail account on the VVM system.

19. The mobile device of claim 18, wherein the memory further comprises computer-executable instructions that, when executed by the processor, perform the additional step of:

retrieving the voicemail message that was previously received and stored in association with the first VVM account prior to the second SIM being inserted and the mobile device preventing access to the voicemail message.

20. The mobile device of claim 15, wherein establishing the second data session comprises establishing the second data session with the VVM system to create the second VVM account the second VVM account being configured to receive and store voicemail messages to a subscriber identified by the second SIM, wherein the subscriber identified by the second SIM is either the same as the subscriber identified by the first SIM or different than the subscriber identified by the first SIM.