Remote Consultation System and Method
First Claim
Patent Images
1. A computer-implemented method of confirming that a remote consultation between a professional and a client occurred, comprising:
- monitoring a remote consultation between a professional and a client using a remote consultation system of a remote consultation facilitation service;
storing information of the consultation by the remote consultation system; and
confirming that the consultation took place using the stored information.
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Accused Products
Abstract
A computer-implemented method and system for confirming that a remote consultation between a professional and a client occurred, including monitoring a remote consultation call between a professional and a client using a remote consultation system, storing information of the consultation, and confirming that the consultation took place using the stored information. The consultant can be a healthcare professional such as a doctor, and the client can be a patient.
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Citations
28 Claims
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1. A computer-implemented method of confirming that a remote consultation between a professional and a client occurred, comprising:
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monitoring a remote consultation between a professional and a client using a remote consultation system of a remote consultation facilitation service; storing information of the consultation by the remote consultation system; and confirming that the consultation took place using the stored information. - View Dependent Claims (2, 3, 4, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15, 16)
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5. The method of 4, further comprising if the payment source is an insurance company and insurance plan information is provided, confirming insurance coverage for a remote consultation.
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17. A computer readable storage medium storing computer readable instructions which, when executed on a computer, instruct the computer to cause a method to be performed, the method comprising:
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monitoring a remote consultation between a professional and a client using a remote consultation system; recording at least one of a time of the consultation, a duration of the consultation, and content of the consultation as monitoring information; storing the recorded monitoring information; generating at least one of a bill and a report, including at least a portion of the stored information; and communicating the bill and/or the report to at least one of the client, the professional, and a payment source providing payment for the remote consultation. - View Dependent Claims (18, 19, 20, 21)
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22. A remote consultation facilitation system comprising:
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a monitoring device for monitoring a remote consultation between a professional and a client and producing monitoring information; a storage device coupled to the monitoring device for storing information about the consultation including the monitoring information; and a remote consultation engine coupled to the storage device for retrieving at least some of the stored information about the remote consultation and confirming that the remote consultation took place. - View Dependent Claims (23, 24, 25, 26, 27, 28)
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Specification