Method and system employing a mobile device for soliciting user experience sharing
First Claim
1. A computer-implemented method for soliciting a user'"'"'s experience relating to a product or service purchased from a merchant or service provider, the method comprising the steps of:
- serving a financial transaction notification message to a user'"'"'s mobile device, the financial transaction notification message being sent by a financial institution, the financial transaction notification message being related to a financial transaction performed by the user to purchase the product or service;
receiving a response from the mobile device including an experience annotation, the experience annotation reflecting the user'"'"'s experience relating to the product or service; and
processing the experience annotation.
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Abstract
A method and system employing a mobile device for soliciting user experience sharing is disclosed. The method and system electronically solicit a user'"'"'s experience relating to a product or service purchased from a merchant or service provider. A financial transaction notification message is sent by a financial institution to a user'"'"'s mobile device following a purchase of the product or service from the merchant or service provider. The financial transaction notification message is related to the financial transaction performed by the user to purchase the product or service and serves to prompt the user to share their experience related to the product or service purchased. The user provides a response using the mobile device that includes an experience annotation reflecting the user'"'"'s experience. The experience annotation may be provided to the merchant or service provider and/or published to an online service.
99 Citations
31 Claims
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1. A computer-implemented method for soliciting a user'"'"'s experience relating to a product or service purchased from a merchant or service provider, the method comprising the steps of:
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serving a financial transaction notification message to a user'"'"'s mobile device, the financial transaction notification message being sent by a financial institution, the financial transaction notification message being related to a financial transaction performed by the user to purchase the product or service; receiving a response from the mobile device including an experience annotation, the experience annotation reflecting the user'"'"'s experience relating to the product or service; and processing the experience annotation. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15)
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16. A system for soliciting a user'"'"'s experience relating to a product or service purchased from a merchant or service provider comprising:
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a transaction notification module operable to serve a financial transaction notification message to a user'"'"'s mobile device, the financial transaction notification message being sent by a financial institution, the financial transaction notification message being related to a financial transaction performed by the user to purchase the product or service; an annotation receiver module operable to receive a response from the mobile device including an experience annotation, the experience annotation reflecting the user'"'"'s experience relating to the product or service; and an annotation processor module operable to process the experience annotation. - View Dependent Claims (17, 18, 19, 20, 21, 22, 23, 24, 25, 26, 27, 28, 29, 30, 31)
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Specification