SYSTEM AND METHOD FOR ENHANCED CUSTOMER KIOSK ORDERING

• US 20090259559A1
• Filed: 04/08/2009
• Published: 10/15/2009
• Est. Priority Date: 04/08/2008
• Status: Abandoned Application

• Current Assignee: Restaurant Technologies Incorporated (Goldman Sachs Group Incorporated)
• Original Assignee: Restaurant Technologies Incorporated (Goldman Sachs Group Incorporated)
• Inventors: Smith, Marlon, Gilmer, Gary D. JR., de Barros, Iuri Monteiro, Moeslinger, Sigrid G., Garcia, Kalil de Freitas, Weil, Denis G., Plagens, Art, Welch, Paul Lloyd, Klimczak, Erik R., Le-Brun, Phil N., Roberts, Melody A., Udagawa, Masamichi, Carroll, Roger D.
• Application Number:
  US12/420,798
• Publication Number:
  US 20090259559A1
• Time in Patent Office: Days
• US Class Current: 705/17
• CPC Class Codes: G06Q 20/20 Point-of-sale [POS] network systems
• CPC Class Codes: G06Q 20/202 Interconnection or interaction of plural electronic cash registers [ECR] or to host computer, e.g. network details, transfer of information from host to ECR or from ECR to ECR
• CPC Class Codes: G06Q 20/204 comprising interface for record bearing medium or carrier for electronic funds transfer or payment credit
• CPC Class Codes: G06Q 20/209 Specified transaction journal output feature, e.g. printed receipt or voice output
• CPC Class Codes: G06Q 30/06 Buying, selling or leasing transactions
• CPC Class Codes: G06Q 50/12 Hotels or restaurants
• CPC Class Codes: G07F 7/00 Mechanisms actuated by objects other than coins to free or to actuate vending, hiring, coin or paper currency dispensing or refunding apparatus

Abstract

The present disclosure is directed to a system and method for presenting restaurant items for multi-item restaurant item selection through a customer ordering kiosk, comprising the steps of receiving a signal representing that a multi-item restaurant item selection has been made, displaying a first indicator representing that a first restaurant item of a predetermined plurality of restaurant items has been selected and displaying a second indicator representing that a second restaurant item of the predetermined plurality of restaurant items still needs to be selected. The multi-item restaurant item selection represents selection of the predetermined plurality of restaurant items comprising the first restaurant item and the second restaurant item.

Claims

1. A method for presenting restaurant items for multi-item restaurant item selection through a customer ordering kiosk having a kiosk processor and a kiosk display, the method comprising the steps of:

receiving at the kiosk processor a signal from the kiosk display representing that a multi-item restaurant item selection has been made, wherein the multi-item restaurant item selection represents selection from among a predetermined plurality of restaurant items comprising a first restaurant item and a second restaurant item;

displaying on the kiosk display a first indicator representing that the first restaurant item of the predetermined plurality of restaurant items has been selected; and

,

displaying on the kiosk display a second indicator representing that the second restaurant item of the predetermined plurality of restaurant items still needs to be selected.

2. The method of claim 1 wherein the multi-item restaurant item selection is at least one of a kid'"'"'s meal and a value meal.

3. The method of claim 1 wherein the predetermined plurality of restaurant items comprises a main item, a side item, and a drink item.

4. The method of claim 3 wherein the predetermined plurality of restaurant items further comprises a toy item.

5. The method of claim 3 wherein the main item comprises at least one of a burger item, a sandwich item, a salad item, a chicken item, and/or a fish item.

6. The method of claim 3 wherein the side item comprises at least one of a french fries item, a salad item, and/or a fruit item.

7. The method of claim 3 wherein the drink item comprises at least one of a soda item, a juice item, a milk item, a water item, and/or a coffee item.

8. The method of claim 1 wherein the signal received at the processor representing the multi-item restaurant selection is generated as a result of a customer selecting through the kiosk display a main item selector from a first customer interface screen on the kiosk display.

9. The method of claim 1 wherein the signal received at the processor representing the multi-item restaurant item selection also represents that a customer has selected through the kiosk display the first restaurant item of the multi-item restaurant item from a customer interface screen on the kiosk display.

10. The method of claim 1 wherein the first indicator comprises an image of the first restaurant item after the first restaurant item has been selected.

11. The method of claim 1 wherein the second indicator comprises an image of the second restaurant item after the second restaurant item has been selected.

12. The method of claim 1 wherein the second indicator comprises suggestive indicia that an additional restaurant item must be selected for the multi-item restaurant item selection.

13. The method of claim 1 further comprising the steps of:

receiving at the kiosk processor a second signal from the kiosk display representing that the second restaurant item of the predetermined plurality of restaurant items has been selected; and

,

displaying on the kiosk display a modified second indicator representing that the second restaurant item of the predetermined plurality of restaurant items has been selected.

14. The method of claim 1 wherein the predetermined plurality of restaurant items further comprises a third restaurant item, and wherein the method further comprises the step of:

displaying on the kiosk display a third indicator representing that the third restaurant item of the predetermined plurality of restaurant items still needs to be selected.

15. The method of claim 14 further comprising the step of:

receiving at the kiosk processor a second signal from the kiosk display representing that the second restaurant item of the predetermined plurality of restaurant items has been selected; and

,

displaying on the kiosk display a modified second indicator representing that the second restaurant item of the predetermined plurality of restaurant items has been selected.

16. The method of claim 14 wherein the predetermined plurality of restaurant items further comprises a fourth restaurant item;

and wherein the method further comprises the step of;

displaying on the kiosk display a fourth indicator representing that the fourth restaurant item of the predetermined plurality of restaurant items still needs to be selected.

17. The method of claim 15 further comprising the steps of:

receiving at the kiosk processor a second signal from the kiosk display representing that the second restaurant item of the predetermined plurality of restaurant items has been selected; and

,

displaying on the kiosk display a modified second indicator representing that the second restaurant item of the predetermined plurality of restaurant items has been selected.

18. The method of claim 14 further comprising the steps of:

receiving at the kiosk processor a third signal from the kiosk display representing that the third restaurant item of the predetermined plurality of restaurant items has been selected; and

,

displaying on the kiosk display a modified third indicator representing that the third restaurant item of the predetermined plurality of restaurant items has been selected.

19. The method of claim 15 further comprising the steps of:

receiving at the kiosk processor a third signal from the kiosk display representing that the third restaurant item of the predetermined plurality of restaurant items has been selected; and

,

displaying on the kiosk display a modified third indicator representing that the third restaurant item of the predetermined plurality of restaurant items has been selected.

20. The method of claim 19 further comprising the steps of:

receiving at the kiosk processor a fourth signal from the kiosk display representing that the fourth restaurant item of the predetermined plurality of restaurant items has been selected; and

,

displaying on the kiosk display a modified fourth indicator representing that the fourth restaurant item of the predetermined plurality of restaurant items has been selected.

21. The method of claim 19 wherein the modified third indicator comprises an image of the third restaurant item after the third restaurant item has been selected.

22. The method of claim 20 wherein the fourth indicator comprises an image of the fourth restaurant item after the fourth restaurant item has been selected.

23. The method of claim 1 wherein the signal received at the processor representing the multi-item restaurant selection is generated as a result of a customer making a selection through a first customer interface screen on the kiosk display.

24. The method of claim 23 further comprising the step of:

receiving at the kiosk processor a second signal from the kiosk display representing that the second restaurant item of the predetermined plurality of restaurant items has been selected, wherein the second signal is generated as a result of a customer making a selection from a second customer interface screen on the kiosk display.

25. The method of claim 24 further comprising the step of:

receiving at the kiosk processor a third signal from the kiosk display representing that a third restaurant item of the predetermined plurality of restaurant items has been selected, wherein the third signal is generated as a result of a customer making a selection from a third customer interface screen on the kiosk display.

26. The method of claim 25 further comprising the step of:

receiving at the kiosk processor a fourth signal from the kiosk display representing that a fourth restaurant item of the predetermined plurality of restaurant items has been selected, wherein the fourth signal is generated as a result of a customer making a selection from a fourth customer interface screen on the kiosk display.

27. A method for presenting restaurant items for a multi-item order through a customer ordering kiosk having a kiosk processor and kiosk display, the method comprising the steps of:

receiving at the kiosk processor a first signal from the kiosk display representing that a first restaurant item has been selected;

after receiving the first signal, receiving at the kiosk processor a second signal from the kiosk display representing the selection of a multi-item restaurant item selection representing a predetermined plurality of restaurant items comprising the first restaurant item and a second restaurant item;

displaying on the kiosk display a first indicator representing that the first restaurant item of the predetermined plurality of restaurant items has been selected; and

,

displaying on the kiosk display a second indicator representing that the second restaurant item of the predetermined plurality of restaurant items still needs to be selected.

28. A system for presenting restaurant items for ordering comprising:

a customer order taking application configured to generate customer order taking screens for ordering restaurant items;

a processor for executing the customer order taking application;

a memory for storing the customer order taking application;

a display for displaying customer order taking screens generated by the customer order taking application;

a customer input receiver for receiving selection signals;

wherein the customer order taking application is further configured to receive a signal representing that a multi-item restaurant item selection has been made, wherein the multi-item restaurant item selection represents selection of a predetermined plurality of restaurant items comprising a first restaurant item and a second restaurant item;

wherein the customer order taking application is further configured to display a first indicator representing that the first restaurant item of the predetermined plurality of restaurant items has been selected; and

wherein the customer order taking application is further configured to display a second indicator representing that the second restaurant item of the predetermined plurality of restaurant items still needs to be selected.

29. The system of claim 28 wherein the customer input receiver is a touch screen display wherein the customer can input selections by touching the touch screen display.

30. The system of claim 28 further comprising a credit card reader for receiving payments via at least one of credit cards, debit cards and gift cards.

31. The system of claim 28 further comprising a receipt dispenser for printing and dispensing a receipt to the customer upon completion of an order.

32. The system of claim 28 wherein the customer order taking application is further configured to receive a second signal representing that the second restaurant item of the predetermined plurality of restaurant items has been selected and display a modified second indicator representing that the second restaurant item of the predetermined plurality of restaurant items has been selected.

33. The system of claim 28 wherein the customer order taking application is further configured to display a third indicator representing that the third restaurant item of the predetermined plurality of restaurant items still needs to be selected.

34. The system of claim 28 wherein the processor, memory and display are housed within an independent customer kiosk.

35. The system of claim 34 further comprising a kiosk server, POS terminal server and order generation system wherein the kiosk server can communicate with the customer kiosk and the POS terminal server.

36. The system of claim 35 wherein the POS terminal server can communicate with the order generation system.

37. A computer readable medium encoded with a customer order taking application configured to receive at a kiosk processor a signal from a kiosk display representing that a multi-item restaurant item selection has been made, wherein the multi-item restaurant item selection represents selection from among a predetermined plurality of restaurant items comprising a first restaurant item and a second restaurant item;

wherein the customer order taking application is further configured to display on the kiosk display a first indicator representing that the first restaurant item of the predetermined plurality of restaurant items has been selected; and

wherein the customer order taking application is further configured to display on the kiosk display a second indicator representing that the second restaurant item of the predetermined plurality of restaurant items still needs to be selected.