Pricing, Allocating, accounting and distributing internal resources using a market mechanism

• US 20090265205A1
• Filed: 03/11/2009
• Published: 10/22/2009
• Est. Priority Date: 03/11/2008
• Status: Abandoned Application

• Current Assignee: Aktana, Inc. (SVB Financial Group)
• Original Assignee: IncentAlign, Inc
• Inventors: Piesco-Putnam, Gregory, Stinchcombe, Kai H.
• Application Number:
  US12/381,525
• Publication Number:
  US 20090265205A1
• Time in Patent Office: Days
• US Class Current: 705/8
• CPC Class Codes: G06Q 10/06 Resources, workflows, human or project management; Enterprise or organisation planning; Enterprise or organisation modelling
• CPC Class Codes: G06Q 30/0601 Electronic shopping [e-shopping]
• CPC Class Codes: G06Q 40/04 Trading; Exchange, e.g. stocks, commodities, derivatives or currency exchange

Abstract

A market based approach to allocating a resource within an organizational entity is disclosed. In some embodiments, a request comprising a bid indicating an amount of a purchasing power asset that a requester with which the request is associated is prepared to provide within the organizational entity to obtain the resource is received. The request is associated with a pool of competing requests for the resource, each competing request having associated with it a corresponding competing bid from a competing requestor from within the organizational entity. A winning bid is selected from the pool of competing requests. The resource is caused to be delivered to the successful bidder, and an accounting transaction is executed to charge the successful bidder an amount of purchasing power asset corresponding to a resource price. In some embodiments the price charged is an organizational entity-wide benchmark price, such as a market clearing price.

Claims

1. A method for allocating a resource within an organizational entity, comprising:

receiving via a communication interface a request, the request comprising a bid indicating an amount of a purchasing power asset that a requestor is prepared to provide within the organizational entity to obtain the resource; and

using a processor to;

associate the request with a pool of competing requests for the resource, each competing request having associated with it a corresponding competing bid from a competing requestor from within the organizational entity; and

select from the pool of competing requests a winning bid.

2. The method of claim 1, wherein the resource is created or acquired within the organizational entity and provided for the use of personnel of the organizational entity

3. The method of claim 1, wherein a requester with which the request is associated has a limited supply of the purchasing power asset available for use to acquire resources within the organizational entity.

4. The method of claim 3, further comprising allocating to each of a plurality of requestors a corresponding allocated amount of the purchasing power asset.

5. The method of claim 3, further comprising providing an incentive to conserve the purchasing power asset.

6. The method of claim 5, wherein the incentive comprises one or more of the following:

reducing a bonus to penalize use; and

awarding a bonus or other prize or reward for success in conserving the purchasing power asset.

7. The method of claim 3, further comprising allowing a requestor to exceed the requestor'"'"'s limited supply of the purchasing power asset by going into debt up to a limited amount.

8. The method of claim 1, wherein the bid indicates one or more of a price, a rate, and a priority level set by the requestor.

9. The method of claim 1, further comprising using the processor to allocate the resource to fulfill a winning request with which the winning bid is associated.

10. The method of claim 1, further comprising using the processor to debit an account associated with a winning requestor with which the winning request is associated.

11. The method of claim 10, wherein the account is debited in amount equal to one or more of the following:

the amount of the winning bid;

an amount of a second-highest bid;

a highest unsuccessful bid;

a market clearing amount;

an amount that reflects an opportunity cost imposed on one or more losing bidders.

12. The method of claim 10, wherein the price debited for any member of a group of users of a resource at a given time is equal to a single benchmark price set for that group of users for that resource at that time.

13. The method of claim 12, wherein the benchmark price is set based on the lowest successful bid, or highest unsuccessful bid, among the group of users, in that period.

14. The method of claim 12, wherein the benchmark price for a given time is set not at that time, but some time after, allowing price or bidding behavior after that time to affect the price.

15. The method of claim 14, wherein the bidding behavior for a given resource around a is given point in time is grouped into at least two categories, among which are price fluctuations judged to have likely occurred by chance and price fluctuations judged unlikely to have occurred by chance, and in which the benchmark price is set differently for that resource at that time period based on whether the fluctuation is likely to have occurred by chance or not.

16. The method of claim 12, wherein in which a resource that can be used to fulfill multiple types of requests is assigned to fulfill a given type of request for a given time period based in part on the benchmark price for that request at that time being greater than the benchmark price of the other type of request which the resource could be used to fulfill.

17. The method of claim 10, in which the winning requestor is asked to select one or more accounts from the set of accounts from which the winning requester is entitled to draw purchasing power asset to acquire resources.

18. The method of claim 17, in which the winning requester is identified by a requesting IP address, a telephone extension, a telephone number, or other identifier available within the organizational entity.

19. The method of claim 10, in which the bid comprises a rate, further comprising tracking the activities of a provider of the resource in fulfilling the winning request, and determining an amount to be debited based on the winning bid, determined price, assigned price, or benchmark rate determined to be charged for the resource multiplied by a unit of services provided, such as the time spent by the provider to fulfill the request.

20. The method of claim 1, wherein the winning bid is selected based at least in part on the respective competing bids.

21. The method of claim 20, wherein the winning bid is selected based at least in part on a factor other than the respective competing bids.

22. The method of claim 20, wherein the winning bid is selected based at least in part on a priority associated with one or more of the respective competing requests.

23. The method of claim 20, wherein the winning bid is selected based at least in part on a duration of pendency of one or more of the respective competing requests.

24. The method of claim 1, wherein the request indicates one or more of the following:

a time to fulfill the request;

a range or list of times to fulfill the request;

a preference regarding a time to fulfill the request; and

an expiration time of the request.

25. The method of claim 1, further comprising using the processor to access an electronic calendar associated with a winning requestor with which the winning bid is associated and using availability data received from the electronic calendar to schedule delivery of the resource.

26. The method of claim 25, further comprising at least one of:

a set of visual interface elements capable of allowing the user to designate certain calendar items or types of items as compatible with a given service request;

a set of visual interface elements capable of allowing the user to designate certain calendar items or types of items as items that should be canceled in favor of a service request;

or, a set of visual interface elements capable of allowing the user to designate certain calendar items or types of items during which a service request should not be scheduled.

27. The method of claim 1, wherein the resource is included in a set of interchangeable resources and the method further comprises receiving via the communication interface, from each of a plurality of requesters, a competing request for resources included in the set.

28. The method of claim 27, wherein each competing request includes zero or more fulfillment parameters indicating one or both of a time and manner in which the request is desired or required to be fulfilled.

29. The method of claim 27, wherein associating a received request with the competing pool of requests includes identifying the requests comprising the pool as capable of being fulfilled using resources comprising the set of fungible resources.

30. The method of claim 27, wherein selecting the winning bid comprises selecting from the competing pool of requests a set of selected requests such that a sum of bids associated with requests included in the set of selected requests is maximized.

31. The method of claim 27, wherein selecting the winning bid comprises selecting from the competing pool of requests a set of selected requests such that a value function, one component of which is the sum of bids in the set of selected requests, is maximized.

32. The method of claim 31, in which the value function additionally includes one or more of the following:

travel time or cost;

experience, training, or customer satisfaction measurements of the service providers in providing the services requested;

cost to the company of the allocation of resources;

estimated likelihood that the service provided will solve the problem satisfactorily;

preference of the service provider;

preference of the service requester.

33. The method of claim 31, wherein the value function includes a component that reflects a degree of fit between an assigned resource and a requested resource.

34. The method of claim 27, wherein each competing request includes a corresponding competing bid amount and selecting the winning bid comprises assigning to each of at least a subset of the competing requests a corresponding priority determined based at least in part on the respective competing bid amounts.

35. The method of claim 34, further comprising scheduling two or more of said subset of competing requests for fulfillment based at least in part on the respective assigned priorities.

36. The method of claim 1, wherein the purchasing power asset comprises one or more of the following:

a quantity of money, a budgeted amount, a budgeted amount denominated in a national currency, an asset of value to one or more other requesters in the organizational entity, an asset usable by a holder to acquire a thing of value within the organizational entity, an internally defined asset allocable in discrete units, a portion allocated from a bonus or other compensation that would otherwise be due and paid to the requestor, and a private fictitious currency usable only within the organizational entity.

37. The method of claim 1, further comprising analyzing historical resource consumption and bidding data to detect long term shifts in demand.

38. The method of claim 37, further comprising increasing supply of the resource within the organizational entity if a long term shift in demand is detected.

39. The method of claim 1, further comprising detecting that one or more current bid amounts exceed by a predetermined amount a prevailing price for the resource, or that current bidding conditions are anomalous relative to historical resource consumption and bidding data.

40. The method of claim 39, further comprising taking a responsive action to increase supply in the short term based at least in part on detecting that said one or more current bid amounts exceed the prevailing price by the predetermined amount.

41. The method of claim 1, further comprising enabling a resource provider to indicate a reserve price representing a minimum amount that a winning bid must meet or exceed to obtain the resource.

42. The method of claim 1, wherein the bid comprises a first bid that is contingent on a second bid such that the first bid becomes active if the second bid is not successfully fulfilled or is not predicted to be successfully fulfilled by or within a prescribed time.

43. The method of claim 1, in which the bid amounts entered by users are subjected to a decay function or several decay functions that causes them to increase or decrease over time.

44. The method of claim 1, further comprising using bidding or resource use data to analyze employee behavior.

45. A system for allocating a resource within an organizational entity, comprising:

a communication interface configured to receive a request, the request comprising a bid indicating an amount of a purchasing power asset that a requestor is prepared to provide within the organizational entity to obtain the resource; and

a processor coupled to the communication interface and configured to;

associate the request with a pool of competing requests for the resource, each competing request having associated with it a corresponding competing bid from a competing requestor from within the organizational entity; and

select from the pool of competing requests a winning bid.

46. A system for allocating a resource within an organizational entity, comprising:

means for associating a request, the request comprising a bid indicating an amount of a purchasing power asset that a requester is prepared to provide within the organizational entity to obtain the resource, with a pool of competing requests for the resource, each competing request having associated with it a corresponding competing bid from a competing requestor from within the organizational entity; and

means for selecting from the pool of competing requests a winning bid.

47. A computer program product for allocating a resource within an organizational entity, the computer program product being embodied in a computer readable storage medium and comprising computer instructions for:

associating a request, the request comprising a bid indicating an amount of a purchasing power asset that a requestor is prepared to provide within the organizational entity to obtain the resource, with a pool of competing requests for the resource, each competing request having associated with it a corresponding competing bid from a competing requestor from within the organizational entity; and

selecting from the pool of competing requests a winning bid.