SYSTEM AND METHOD FOR ENHANCED CUSTOMER KIOSK ORDERING

• US 20090265247A1
• Filed: 04/08/2009
• Published: 10/22/2009
• Est. Priority Date: 04/08/2008
• Status: Abandoned Application

• Current Assignee: Restaurant Technologies Incorporated (Goldman Sachs Group Incorporated)
• Original Assignee: Restaurant Technologies Incorporated (Goldman Sachs Group Incorporated)
• Inventors: Udagawa, Masamichi, Carroll, Roger D., Smith, Marlon, Freitas Garcia, Kalil de, Gilmer, Gary D. JR., de Barros, Iuri Monteiro, Moeslinger, Sigrid G., Weil, Denis G., Welch, Paul Llyod, Plagens, Art, Klimczak, Erik R., Le-Brun, Phil N., Roberts, Melody A.
• Application Number:
  US12/420,801
• Publication Number:
  US 20090265247A1
• Time in Patent Office: Days
• US Class Current: 705/15
• CPC Class Codes: G06Q 20/20 Point-of-sale [POS] network systems
• CPC Class Codes: G06Q 20/202 Interconnection or interaction of plural electronic cash registers [ECR] or to host computer, e.g. network details, transfer of information from host to ECR or from ECR to ECR
• CPC Class Codes: G06Q 20/204 comprising interface for record bearing medium or carrier for electronic funds transfer or payment credit
• CPC Class Codes: G06Q 20/209 Specified transaction journal output feature, e.g. printed receipt or voice output
• CPC Class Codes: G06Q 30/06 Buying, selling or leasing transactions
• CPC Class Codes: G06Q 50/12 Hotels or restaurants
• CPC Class Codes: G07F 7/00 Mechanisms actuated by objects other than coins to free or to actuate vending, hiring, coin or paper currency dispensing or refunding apparatus

Abstract

The present disclosure is directed to a system and method for presenting restaurant items for ordering through a customer ordering kiosk, comprising the steps of displaying a list of restaurant items within an ordering interface screen, receiving a selection signal indicating one or more of the restaurant items has been selected, displaying one or more of the selected restaurant items within an order cart interface screen and receiving a selection signal indicating a selector box corresponding to the ingredient option has been selected. Each of the selected restaurant items includes at least one selector box representing an ingredient option for the selected restaurant item that the customer can interact with to customize the amount of that ingredient on the selected restaurant item. If the customer elects to remove an ingredient from the restaurant item, the selected ingredient option is highlighted to indicate that it is omitted from the restaurant item.

Claims

1. A method for presenting restaurant items for ordering through a customer ordering kiosk having a processor and a kiosk display, the method comprising the steps of:

displaying a list of restaurant items within an ordering interface screen on the kiosk display;

receiving a selection signal at the processor from a kiosk input device indicating that one or more of the restaurant items has been selected;

displaying one or more of the selected restaurant items within an order cart interface screen on the kiosk display, wherein each of the selected restaurant items includes a selector box representing an ingredient option for the selected restaurant items;

receiving a selection signal at the processor from a kiosk input device indicating that a selector box corresponding to the ingredient option has been selected;

wherein the selected ingredient option is highlighted on the kiosk display to indicate that it will be omitted from the restaurant item.

2. The method of claim 1 wherein the selector box may represent an ingredient option selected from a group consisting of:

condiments, sides, and toppings.

3. The method of claim 1 wherein, for each of the selected restaurant items, the kiosk display presents a plurality of selector boxes representing a plurality of ingredient options for the selected restaurant items.

4. The method of claim 3 wherein each of the selector boxes represents an ingredient option selected from a group consisting of:

condiments, sides, and toppings.

5. The method of claim 4 wherein each of the selected ingredient options is highlighted on the kiosk display.

6. The method of claim 4 wherein more than one selector box may be selected for a single restaurant item.

7. The method of claim 4 wherein each of the selected ingredient options may be highlighted in gray on the kiosk display to indicate that they will not be included as part of the selected restaurant item.

8. The method of claim 4 wherein the kiosk display may display an identifier for each of the selected ingredient options to represent that the selected ingredient will not be included with the selected restaurant item.

9. The method of claim 1 wherein the list of restaurant items is selected from a group consisting of:

specials, value meals, sandwiches, kid'"'"'s meals, salads, snacks, fries, sides, desserts, coffee, drinks, and low price items.

10. The method of claim 1 wherein the list of restaurant items is selected from a group consisting of:

breakfast, lunch and dinner items.

11. The method of claim 1 wherein the selected ingredient option may be highlighted in gray on the kiosk display to indicate that the selected ingredient will not be included as part of the selected restaurant item.

12. The method of claim 1 wherein the kiosk display may display an identifier for the selected ingredient option to represent that the selected ingredient will not be included with the selected restaurant item.

13. A system for presenting restaurant items for ordering comprising:

a customer order taking application configured to generate customer order taking screens for ordering restaurant items;

a processor for executing the customer order taking application;

a memory for storing the customer order taking application;

a display for displaying customer order taking screens generated by the customer order taking application;

a customer input receiver for receiving selection signals;

wherein the customer order taking application is further configured to display a list of restaurant items within an ordering interface screen;

wherein the customer order taking application is further configured to receive a selection signal indicating that one or more of the restaurant items has been selected;

wherein the customer order taking application is further configured to display one or more of the selected restaurant items within an order cart interface screen, wherein each of the selected restaurant items includes a selector box representing an ingredient option for the selected restaurant items;

wherein the customer order taking application is further configured to receive a selection signal indicating that a selector box corresponding to the ingredient option has been selected; and

wherein the customer order taking application is further configured to display the selected ingredient option as highlighted to indicate that it will be omitted from the restaurant item.

14. The system of claim 13 wherein the customer input receiver is a touch screen display wherein the customer can input selections by touching the touch screen display.

15. The system of claim 13 further comprising a credit card reader for receiving payments via at least one of credit cards, debit cards and gift cards.

16. The system of claim 13 further comprising a receipt dispenser for printing and dispensing a receipt to the customer upon completion of an order.

17. The system of claim 13 wherein the selector box may represent an ingredient option selected from a group consisting of:

condiments, sides, and toppings.

18. The system of claim 13 wherein the processor, memory and display are housed within an independent customer kiosk.

19. The system of claim 18 further comprising a kiosk server, POS terminal server and order generation system wherein the kiosk server can communicate with the customer kiosk and the POS terminal server.

20. The system of claim 19 wherein the POS terminal server can communicate with the order generation system.

21. A computer readable medium encoded with a customer order taking application configured to display a list of restaurant items within an ordering interface on a kiosk display;

wherein the customer order taking application is further configured to receive a selection signal at a processor from a kiosk input device indicating that one or more of the restaurant items has been selected;

wherein the customer order taking application is further configured to display one or more of the selected restaurant items within an order cart interface on the kiosk display, wherein each of the selected restaurant items includes a selector box representing an ingredient option for the selected restaurant items;

wherein the customer order taking application is further configured to receive a selection signal at the processor from the kiosk input device indicating that a selector box corresponding to the ingredient option has been selected; and

wherein the customer order taking application is further configured to display on the kiosk display the selected ingredient option as highlighted to indicate that it will be omitted from the restaurant item.