UNIVERSAL BUSINESS TO MEDIA TRANSACTION SYSTEM, PROCESS AND STANDARD

• US 20090265254A1
• Filed: 04/22/2009
• Published: 10/22/2009
• Est. Priority Date: 10/22/2007
• Status: Active Grant

• Current Assignee: Jacek Waksmundzki
• Original Assignee: Jacek Waksmundzki
• Inventors: Michalski, Lukasz, Demczuk, Pawel, Waksmundzki, Jacek
• Granted Patent: US 8,682,737 B2
• Time in Patent Office: Days
• US Class Current: 705/26
• CPC Class Codes: G06Q 30/0601 Electronic shopping [e-shopping]
• CPC Class Codes: G06Q 30/08 Auctions

Abstract

A computer network based universal transaction system (CNBUTS) architecture that enables transaction between one or more offer providers and one or more customers relating to offers of wares (e.g., goods/services) by the offer providers. In one embodiment, the architecture of the CNBUTS includes a universal agent system, one or more offering systems and one or more marketplace systems. The universal agent system receives one or more offers of wares available for transactions. Each offering system enables offer providers to define the offer(s) of wares available for transaction. Each marketplace system receives the offer(s) of wares from the universal agent system, presents the customers the offer(s) of wares, receives transaction requests from the customers, and communicates received transaction requests to the universal agent system. The universal agent system communicates the offer(s) of wares from the offering system(s) to the marketplace system(s) and processes transaction requests received from the marketplace system(s).

Claims

1. A computer network based universal transaction system enabling one or more customers to conduct transactions with one or more offer providers, wherein the transactions relate to wares offered by the offer providers, said system comprising:

a universal agent system including at least one processor, at least one computer network connection and computer program instructions executable by said at least one processor included in said universal agent system that enable said universal agent system to receive one or more offers of wares available for transaction via the at least one computer network connection included in the universal agent system;

one or more offering systems, each said offering system including at least one processor, at least one computer network connection and computer program instructions executable by said at least one processor included in said offering system that enable offer providers to define one or more offers of wares available for transaction with customers and make the one or more offers of wares available to the universal agent via the at least one computer network connection included in said offering system, wherein an offer of wares includes a delegation by the offer provider that specifies whether said universal agent system is delegated authority to complete transactions with customers relating to the offer of wares; and

one or more marketplace systems, each said marketplace system being associated with a marketplace and including at least one processor, at least one computer network connection and computer program instructions executable by said at least one processor included in said marketplace system that enable said marketplace system to receive via the at least one computer network connection the one or more offers of wares from said universal agent system, present the customers the one or more offers of wares, receive transaction requests from the customers relating to the one or more offers of wares, and communicate received transaction requests to said universal agent system;

wherein said computer program instructions executable by said at least one processor of said universal agent system further enable said universal agent system to conduct a transaction process wherein said universal agent system communicates the one or more offers of wares from said one or more offering systems to said one or more marketplace systems to provide a connection among the offer providers and marketplaces by which marketplaces are provided schedulable time periods relating to wares from multiple offer providers and wherein said universal agent system processes transaction requests received from said one or more marketplace systems to transform the requests into transactions for delivery of wares by the offer providers to the customers.

2. The system of claim 1 further comprising:

one or more offering interface brokers, each said offering interface broker corresponding with one of said offering systems and being enabled to connect said corresponding offering system with said universal agent system for communication there between via a computer network.

3. The system of claim 1 further comprising:

one or more marketplace interface brokers, each said marketplace interface broker corresponding with one of said one or more marketplace systems and being enabled to connect said corresponding marketplace system with said universal agent system for communication there between via a computer network.

4. The system of claim 1 further comprising:

at least one media interface providing at least one-way communication from said one or more marketplace systems to the customers, wherein the offers of wares available for transaction are communicated from said one or more marketplace systems to the customers via said at least one media interface.

5. The system of claim 4 wherein said at least one media interface provides two-way communication between said one or more marketplace systems and the customers, wherein the transaction requests are communicated from the customers to said one or more marketplace systems via the same said at least one media interface.

6. The system of claim 4 further comprising:

at least one additional media interface providing at least return channel communication from the customers to said one or more marketplace systems, wherein the transaction requests are communicated from the customers to said one or more marketplace systems via said at least one additional media interface.

7. The system of claim 1 further comprising:

at least one media interface enabling two-way communication between said one or more offering systems and the offer providers, wherein the at least one media interface enables operation of said one or more offering systems by the offer providers to define offers of wares available for transaction.

8. The system of claim 1 wherein the offer providers directly control operation of said one or more offering systems to define offers of wares available for transaction.

9. The system of claim 1 wherein said computer program instructions of universal agent system enable said universal agent system to complete transaction requests received from said one or more marketplace systems for offers of wares including information indicating that said universal agent system is delegated authority to complete transactions.

10. The system of claim 1 wherein at least one offer of wares includes information indicating that said universal agent system is not delegated authority to complete transactions relating thereto, and wherein said computer program instructions of said universal agent system enable said universal agent system to inform the offer providers about the transaction requests for which said universal agent system is not delegated authority to complete through said one or more offering systems.

11. The system of claim 1 wherein said system includes only a single universal agent system communicating offers of wares from a plurality of offering systems to a plurality of marketplace systems and processing transaction requests received from said plurality of marketplace systems.

12. The system of claim 1 wherein a ware offered by the one or more offer providers comprises a service.

13. The system of claim 1 wherein a ware offered by the one or more offer providers comprises a good.

14. The system of claim 1 wherein a ware offered by the one or more offer providers comprises a combination of a good and a service.

15. A method for facilitating transactions of wares between customers and offer providers, said method comprising the steps of:

(a) conducting an offer construction process involving one or more offer providers and a universal agent supplier, wherein the one or more offer providers offer wares available for transaction with customers using an offering system, wherein the universal agent supplier provides a universal agent system to which offers of wares are communicated, wherein the offering system includes at least one processor, at least one computer network connection and computer program instructions executable by said at least one processor included in the offering system, and wherein the universal agent system includes at least one processor, at least one computer network connection and computer program instructions executable by said at least one processor included in said universal agent system that enable said universal agent system to receive the offers of wares via the computer network connection;

(b) conducting a marketplace construction process involving one or more marketplace suppliers and the universal agent supplier, wherein the one or more marketplace suppliers provide one or more marketplace systems and one or more media for customer communication with the marketplace system, wherein each said marketplace system is associated with a marketplace and includes at least one processor, at least one computer network connection and computer program instructions executable by said at least one processor included in said marketplace system that enable said marketplace system to receive via the at least one computer network connection the offers of wares from said universal agent system, present the customers the offers of wares, receive transaction requests from the customers relating to the offers of wares, and communicate received transaction requests to said universal agent system; and

(c) conducting a transaction process wherein a single universal agent operating separately from the one or more marketplaces provides a connection among the offer providers and marketplaces by which marketplaces are provided information relating to the wares from multiple offer providers and processes transaction requests from customers relating to wares offered by the one or more offer providers on the one or more marketplace systems and presented to the customers through the one or more media to transform the requests into transactions for delivery of wares by the offer providers to the customers.

16. The method of claim 15 wherein said step of conducting an offer construction process comprises executing computer program instructions that enable the processors of the universal agent system and offering system to:

(i) define one or more offers of wares available for transaction with customers, wherein the one or more offers are defined by the one or more offer providers and are included in one or more business domains;

(ii) create delegations by the one or more offer providers related to the one or more offers, wherein a delegation specifies whether the universal agent has authority on behalf of an offer provider to complete a transaction relating to an offer; and

(iii) place the one or more offers and related delegations with the universal agent.

17. The method of claim 16 wherein said step of conducting a marketplace construction process comprises executing computer program instructions that enable the processors of the universal agent system and marketplace system to:

(i) establish communication between the one or more marketplaces and the universal agent system;

(ii) receive information about business domains available to the universal agent system;

(iii) select at least one business domain; and

(iv) provide information from the one or more marketplaces through the one or more media to customers about the offers available in the at least one business domain.

18. The method of claim 17 wherein said step of conducting a transaction process comprises executing computer program instructions that enable the processors of the universal agent system, marketplace system and offering system to:

(i) receive at a marketplace a transaction request from a customer relating to an offer of wares defined by an offer provider;

(ii) transmit the transaction request from the marketplace to the universal agent;

(iii) complete the transaction request at the universal agent when the universal agent is delegated authority by the offer provider to complete transactions relating to the offer of wares; and

(iv) inform the offer provider of the transaction request when the universal agent is not delegated authority by the offer provider to complete transactions relating to the offer of wares.

19. The method of claim 16 wherein said step of conducting a transaction process comprises executing computer program instructions that enable the processors of the universal agent system, marketplace system and offering system to:

(i) receive at a marketplace a transaction request from a customer relating to an offer of wares defined by an offer provider;

(ii) transmit the transaction request from the marketplace to the universal agent;

(iii) complete the transaction request at the universal agent when the universal agent is delegated authority by the offer provider to complete transactions relating to the offer of wares; and

(iv) inform the offer provider of the transaction request when the universal agent is not delegated authority by the offer provider to complete transactions relating to the offer of wares.

20. The method of claim 15 wherein said step of conducting a marketplace construction process comprises executing computer program instructions that enable the processors of the universal agent system and marketplace system to:

(i) establish communication between the one or more marketplaces and the universal agent;

(ii) receive information about business domains available to the universal agent;

(iii) select at least one business domain; and

(iv) provide information from the one or more marketplaces through the one or more media to customers about the offers available in the at least one business domain.

21. The method of claim 20 wherein said step of conducting a transaction process comprises executing computer program instructions that enable the processors of the universal agent system, marketplace system and offering system to:

(i) receive at a marketplace a transaction request from a customer relating to an offer of wares defined by an offer provider;

(ii) transmit the transaction request from the marketplace to the universal agent;

(iii) complete the transaction request at the universal agent when the universal agent is delegated authority by the offer provider to complete transactions relating to the offer of wares; and

(iv) inform the offer provider of the transaction request when the universal agent is not delegated authority by the offer provider to complete transactions relating to the offer of wares.

22. The method of claim 15 wherein said step of conducting a transaction process comprises executing computer program instructions that enable the processors of the universal agent system, marketplace system and offering system to:

(i) receive at a marketplace a transaction request from a customer relating to an offer of wares defined by an offer provider;

(ii) transmit the transaction request from the marketplace to the universal agent;

(iii) complete the transaction request at the universal agent when the universal agent is delegated authority by the offer provider to complete transactions relating to the offer of wares; and

(iv) inform the offer provider of the transaction request when the universal agent is not delegated authority by the offer provider to complete transactions relating to the offer of wares.

23. The method of claim 15 wherein an individual or entity acting as the universal agent supplier is separate from each individual or entity acting as a marketplace supplier.

24. The method of claim 15 wherein an individual or entity acting as the universal agent supplier is separate from each individual or entity acting as an offer provider.

25. The method of claim 15 wherein an individual or entity acting as the universal agent supplier is separate from each individual or entity acting as a customer.

26. The method of claim 15 wherein a ware offered by the one or more offer providers comprises a service.

27. The method of claim 15 wherein a ware offered by the one or more offer providers comprises a good.

28. The method of claim 15 wherein a ware offered by the one or more offer providers comprises a combination of a good and a service.