WORK SUPPORT APPARATUS FOR INFORMATION PROCESSING DEVICE

• US 20090271449A1
• Filed: 03/23/2009
• Published: 10/29/2009
• Est. Priority Date: 04/25/2008
• Status: Active Grant

• Current Assignee: Fujitsu Limited
• Original Assignee: Fujitsu Limited
• Inventors: Shimosaki, Makoto, Aizawa, Taisuke, Endou, Seiji
• Granted Patent: US 8,468,596 B2
• Time in Patent Office: Days
• US Class Current: 1/1
• CPC Class Codes: G06F 21/6218 to a system of files or objects, e.g. local or distributed file system or database
• CPC Class Codes: G06F 21/629 to features or functions of an application
• CPC Class Codes: G06F 2221/2101 Auditing as a secondary aspect

Abstract

To provide a work support apparatus capable of allowing an operator to safely and easily perform work requiring all or a part of a privilege, and concisely confirming the contents of the work later, a work support apparatus 100 includes: an application processing unit 101 for accepting a work application; an approval processing unit 102 for performing an approving process; a work monitoring unit 103 for controlling and monitoring an operation from the operator terminal 111; an approval number collecting unit 104 for collecting information relating to an unnecessary approval number; an approval number management information storage unit 105 for storing approval number management information; and an operation log storage unit 106 for storing an operation log.

Claims

1. A work support apparatus which supports work requiring a specific authority, comprising:

an application processing unit notifying an administrator terminal used by an administrator who determines approval/non-approval of an application upon receipt of a work condition including a privilege required to perform specific work from any operator terminal and the application for an approval to perform the work, and storing approval number management information including an approval number for the application and the work condition in an approval number management information storage unit;

an approval processing unit storing an operation log including at least the approval number included in the approval number management information about the application in response to the approval notification upon receipt of the approval notification of the application from the administrator terminal in an operation log storage unit, and notifying the operator terminal of a result of the approval notification;

a work monitoring unit reading the approval number management information about the application from the approval number management information storage unit upon receipt of a notification of a start of the applied work from the operator terminal, determining whether or not the application is approved and a work condition included in the approval number management information is satisfied, assigning the privilege to the operator terminal when it is determined that the application is approved and the work condition is satisfied, and storing in the operation log storage unit an operation log including at least the approval number, and nullifying the privilege assigned to the operator terminal when an end of the work is detected, and storing an operation log including at least the approval number in the operation log; and

an operation log generation unit generating an operation log including at least the approval number for the work when a work of the operator terminal assigned the privilege is detected, and storing the operation log in the operation log storage unit.

2. The apparatus according to claim 1, further comprising

an approval number collecting unit monitoring approval number management information stored in the approval number management information storage unit, and deleting approval number management information exceeding a predetermined period from the approval number management information storage unit.

3. The apparatus according to claim 1, wherein

the work condition contains a necessary privilege for the work, a date and time of starting work, a date and time of termination of work, and an operator account assigned to the operator terminal.

4. A work supporting method used to direct an information processing device to support work requiring a specific authority, comprising:

notifying an administrator terminal used by an administrator who determines approval/non-approval of an application upon receipt of a work condition including a privilege required to perform specific work from any operator terminal and the application for an approval to perform the work, and storing approval number management information including an approval number for the application and the work condition in an approval number management information storage unit;

storing an operation log including at least the approval number included in the approval number management information about the application in response to the approval notification upon receipt of the approval notification of the application from the administrator terminal in an operation log storage unit, and notifying the operator terminal of a result of the approval notification;

reading the approval number management information about the application from the approval number management information storage unit upon receipt of a notification of a start of the applied work from the operator terminal, determining whether or not the application is approved and a work condition included in the approval number management information is satisfied, assigning the privilege to the operator terminal when it is determined that the application is approved and the work condition is satisfied, and storing in the operation log storage unit an operation log including at least the approval number;

generating an operation log including at least the approval number for the work when a work of the operator terminal assigned the privilege is detected, and storing the operation log in the operation log storage unit; and

nullifying the privilege assigned to the operator terminal when an end of the work is detected, and storing an operation log including at least the approval number in the operation log.

5. A storage medium storing a work supporting program used to direct an information processing device to support work requiring a specific authority, comprising:

a step of notifying an administrator terminal used by an administrator who determines approval/non-approval of an application upon receipt of a work condition including a privilege required to perform specific work from any operator terminal and the application for an approval to perform the work, and storing approval number management information including an approval number for the application and the work condition in an approval number management information storage unit;

a step of storing an operation log including at least the approval number included in the approval number management information about the application in response to the approval notification upon receipt of the approval notification of the application from the administrator terminal in an operation log storage unit, and notifying the operator terminal of a result of the approval notification;

a step of reading the approval number management information about the application from the approval number management information storage unit upon receipt of a notification of a start of the applied work from the operator terminal, determining whether or not the application is approved and a work condition included in the approval number management information is satisfied, assigning the privilege to the operator terminal when it is determined that the application is approved and the work condition is satisfied, and storing in the operation log storage unit an operation log including at least the approval number;

a step of a generating an operation log including at least the approval number for the work when a work of the operator terminal assigned the privilege is detected, and storing the operation log in the operation log storage unit; and

a step of nullifying the privilege assigned to the operator terminal when an end of the work is detected, and storing an operation log including at least the approval number in the operation log.