METHOD AND SYSTEM FOR PERFORMING RECIPIENT BASED ROUTING OF A PHONE CALL

• US 20090280817A1
• Filed: 05/06/2008
• Published: 11/12/2009
• Est. Priority Date: 05/06/2008
• Status: Active Grant

• Current Assignee: International Business Machines Corporation
• Original Assignee: International Business Machines Corporation
• Inventors: Lauridsen, Christina K., Hollinger, Michael C., Chavez, Timothy R., Eisinger, Jacob D., King, Jennifer E., Morgan, Fabian F.
• Granted Patent: US 8,244,282 B2
• Time in Patent Office: Days
• US Class Current: 455/445
• CPC Class Codes: H04M 2203/2094 Proximity
• CPC Class Codes: H04M 2242/30 Determination of the location of a subscriber
• CPC Class Codes: H04M 3/54 Arrangements for diverting calls for one subscriber to another predetermined subscriber based on the calling party profile H04M3/42059; based on location H04M3/42348; based on presence H04M3/42365; to voice mail H04M3/53308
• CPC Class Codes: H04W 4/02 Services making use of location information
• CPC Class Codes: H04W 4/029 Location-based management or tracking services
• CPC Class Codes: H04W 4/16 Communication-related supplementary services, e.g. call-transfer or call-hold

Abstract

A method, system, and computer program for routing an incoming voice call in real time is presented. A call is received from a caller to an intended receiving wireless telecommunication device. In response to the call failing to connect to the intended receiving wireless telecommunication device, a short range wireless query signal is transmitted to determine if another wireless communication device is within a predefined proximity to the intended receiving wireless telecommunication device. If the intended receiving wireless telecommunication device receives a response from the other wireless telecommunication device indicating that the other wireless telecommunication device is within the predefined proximity to the intended receiving wireless telecommunication device, then the call is rerouted to the other wireless telecommunication device based on preferences internal to the intended receiving wireless device. These preferences may be stored on the intended receiving wireless device or remotely stored on the host carrier network.

Claims

1. A method of routing an incoming phone call, the method comprising:

receiving a call from a caller to an intended receiving wireless telecommunication device; and

in response to the call failing to connect to the intended receiving wireless telecommunication device, transmitting a short range wireless query signal to determine if an alternate wireless communication device is within a predefined proximity to the intended receiving wireless telecommunication device.

2. The method of claim 1, further comprising:

in response to the intended receiving wireless telecommunication device receiving a response from the alternate wireless telecommunication device indicating that the alternate wireless telecommunication device is within the predefined proximity to the intended receiving wireless telecommunication device, rerouting the call to the alternate wireless telecommunication device based on a profile for a user of the intended receiving wireless telecommunication device, wherein the user is attending a meeting, and wherein the profile identifies a user of the alternate wireless telecommunication device as a co-attendee of the meeting.

3. The method of claim 2, further comprising:

determining if the intended receiving wireless telecommunication device is configured to prevent rerouting of incoming calls; and

in response to determining that the intended receiving wireless telecommunication device is configured to prevent rerouting incoming calls, blocking an attempt to reroute the call to the alternate wireless telecommunication device.

4. The method of claim 1, further comprising:

in response to the intended receiving wireless telecommunication device receiving a response from the alternate wireless telecommunication device indicating that the alternate wireless telecommunication device is within the predefined proximity to the intended receiving wireless telecommunication device, rerouting the call to the alternate wireless telecommunication device based on a profile for a user of the intended receiving wireless telecommunication device, wherein;

the intended receiving wireless telecommunication device has a first contact list;

the alternate wireless telecommunication device has a second contact list;

the profile identifies a receiving party based on a common entry in the first contact list and the second contact list; and

the receiving party is a user of the alternate wireless telecommunication device.

5. The method of claim 1, further comprising:

in response to the intended receiving wireless telecommunication device receiving a response from the alternate wireless telecommunication device indicating that the alternate wireless telecommunication device is within the predefined proximity to the intended receiving wireless telecommunication device, rerouting the call to the alternate wireless telecommunication device based on a profile for the intended receiving wireless telecommunication device, wherein the profile identifies a common wireless carrier service for the intended receiving wireless telecommunication device and the alternate wireless telecommunication device.

6. The method of claim 5, further comprising:

in response to no other available wireless telecommunication device using the common wireless carrier service within the predefined proximity to the intended receiving wireless telecommunication device, rerouting the call to another wireless telecommunication device that has a different wireless carrier service than that used by the intended receiving wireless telecommunication device.

7. The method of claim 6, further comprising:

ranking alternate wireless telecommunication devices according to signal strength between the alternate wireless telecommunication devices and the intended receiving wireless telecommunication device; and

rerouting the call to a highest ranked wireless telecommunication device that has a highest ranking of signal strength.

8. A system comprising:

a processing logic;

a data bus coupled to the processing logic;

a memory coupled to the data bus; and

a computer-usable medium embodying computer program code, the computer program code comprising instructions executable by the processing logic and configured for rerouting an incoming phone call by;

15. A computer-readable medium having stored a plurality of instructions processable by a machine embodied therein, wherein said plurality of instructions, when processed by said machine, causes said machine to perform a method, said method comprising: