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Method and system for communicating status in a service queue

  • US 20090286559A1
  • Filed: 05/15/2008
  • Published: 11/19/2009
  • Est. Priority Date: 05/15/2008
  • Status: Abandoned Application
First Claim
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1. A system for communicating information regarding service queue status to at least first and second users, said system comprising:

  • a) a first input terminal disposed at a service location coupled to a computer network for entering customer service data.b) a server coupled to the computer network and including a database, said server receiving the customer service data, said server computing service completion status data;

    c) a display monitor disposed proximate to said service location, said display monitor being coupled to the computer network and responsive to said server for displaying the service completion status data for viewing by said first user;

    d) at least one wireless device allowing said second user to receive a message from a telecommunications network; and

    e) said server being coupled to the telecommunications network for sending a message to said wireless device to display service completion status data for viewing by said second user.

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