System and method for providing network coordinated conversational services

• US 20090287477A1
• Filed: 04/14/2009
• Published: 11/19/2009
• Est. Priority Date: 10/02/1998
• Status: Active Grant

• Current Assignee: Nuance Communications, Inc. (Microsoft Corporation)
• Original Assignee: Nuance Communications, Inc. (Microsoft Corporation)
• Inventors: Maes, Stephane H., Gopalakrishnan, Ponani
• Granted Patent: US 8,332,227 B2
• Time in Patent Office: Days
• US Class Current: 704/201
• CPC Class Codes: G10L 21/00 Speech or voice signal processing techniques to produce another audible or non-audible signal, e.g. visual or tactile, in order to modify its quality or its intelligibility G10L19/00 takes precedence
• CPC Class Codes: H04L 41/00 Arrangements for maintenance, administration or management of data switching networks, e.g. of packet switching networks
• CPC Class Codes: H04L 65/1101 Session protocols
• CPC Class Codes: H04L 65/401 wherein the services involve a main real-time session and one or more additional parallel real-time or time sensitive sessions, e.g. white board sharing or spawning of a subconference

Abstract

A system and method for providing automatic and coordinated sharing of conversational resources, e.g., functions and arguments, between network-connected servers and devices and their corresponding applications. In one aspect, a system for providing automatic and coordinated sharing of conversational resources includes a network having a first and second network device, the first and second network device each comprising a set of conversational resources, a dialog manager for managing a conversation and executing calls requesting a conversational service, and a communication stack for communicating messages over the network using conversational protocols, wherein the conversational protocols establish coordinated network communication between the dialog managers of the first and second network device to automatically share the set of conversational resources of the first and second network device, when necessary, to perform their respective requested conversational service.

Claims

1. A system for providing automatic and coordinated sharing of conversational resources, comprising:

a first and a second network device, wherein the first and second network device each comprise;

a set of conversational resources;

a dialog manager for managing a conversation and executing calls requesting a conversational service; and

a communication stack for communicating messages using conversational protocols over the network, wherein the messages communicated using the conversational protocols establish coordinated network communication between the dialog managers of the first and second network device to automatically share the set of conversational resources of the first and second network device, when necessary, to perform their respective requested conversational service.