SYSTEM AND METHOD FOR POOLED IP RECORDING
First Claim
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1. A method for selectively recording IP telephony, comprising;
- detecting a user logon;
determining if a communication associated with the user is to be recorded;
associating a communication device with the user;
assigning an interface to a recorder associated with the communication device; and
recording data from the communication device, wherein the data is transmitted over the interface to the recorder.
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Abstract
Embodiments of the present invention provides systems and methods for pooled IP recording. An exemplary method of the present invention comprises monitoring a user'"'"'s logon, associating a communication device to the user, assigning an interface to a recorder associated with the communication device, and recording data from the communication device sent over the interface. Another exemplary method of the present invention comprises detecting a recorder failure and dynamically routing an interface associated with the failed recorder to at least one other recorder.
23 Citations
20 Claims
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1. A method for selectively recording IP telephony, comprising;
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detecting a user logon; determining if a communication associated with the user is to be recorded; associating a communication device with the user; assigning an interface to a recorder associated with the communication device; and recording data from the communication device, wherein the data is transmitted over the interface to the recorder. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10, 12, 13, 14, 15, 16, 17, 18, 19, 20)
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11. A system for selectively recording IP telephony, comprising;
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a recorder controller being operative to detect a user logon; a switch configuration having user IDs, wherein the recorder controller lookups the user ID of the user to determine if a communication associated with the user is to be recorded; and a communication device associated with the user, wherein the switch configuration assigns an interface to a recorder associated with the communication device, and wherein the recorder records data from the communication device, the data being transmitted over the interface to the recorder.
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Specification