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METHODS AND SYSTEM FOR CREATING VOICE FILES USING A VOICEXML APPLICATION

  • US 20090290694A1
  • Filed: 08/05/2009
  • Published: 11/26/2009
  • Est. Priority Date: 06/10/2003
  • Status: Abandoned Application
First Claim
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1. A method of audio file insertion in voice application code, the method comprising performing, via a processor, the steps:

  • identifying an audio tag in spoken dialog code of an interactive voice system;

    extracting data associated with the audio tag;

    generating a database query based on the extracted data, and retrieving at least one audio filename associated with an audio file to be played to a user in the interactive voice system; and

    replacing the extracted data with the audio filename in the spoken dialog code if the audio file associated with the audio filename matches at least a portion of the extracted data.

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