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METHOD AND APPARATUS FOR PREDICTING CUSTOMER CHURN

  • US 20090292583A1
  • Filed: 05/07/2008
  • Published: 11/26/2009
  • Est. Priority Date: 05/07/2008
  • Status: Active Grant
First Claim
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1. A method for providing a prediction for customer churn in an organization with which the customer has an interaction, the method comprising determining an interaction churn score for the interaction.

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