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SYSTEM AND METHOD FOR AN INTEGRATED, MULTI-MODAL, MULTI-DEVICE NATURAL LANGUAGE VOICE SERVICES ENVIRONMENT

  • US 20090299745A1
  • Filed: 05/27/2008
  • Published: 12/03/2009
  • Est. Priority Date: 05/27/2008
  • Status: Active Grant
First Claim
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1. A method for providing an integrated natural language voice services environment, the integrated voice services environment including an input device that receives a multi-modal natural language input, a central device communicatively coupled to the input device, and one or more secondary devices communicatively coupled to the central device, each of the input device, the central device, and the one or more secondary devices having intent determination capabilities for processing multi-modal natural language inputs, the method comprising:

  • communicating the multi-modal natural language input from the input device to the central device, the central device operable to;

    aggregate the intent determination capabilities of the input device and the one or more secondary devices; and

    determine an intent of the multi-modal natural language input received at the input device using the aggregated intent determination capabilities;

    receiving the determined intent of the multi-modal natural language input at the input device; and

    invoking at least one action at one or more of the input device, the central device, or the secondary devices based on the determined intent.

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