Method and system for using feedback in accessing network services
1 Assignment
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Accused Products
Abstract
A method and system for providing or utilizing feedback information in accessing network services. In one embodiment, a client requests a set of one or more service locations for service providers from a directory service. The directory service provides the set. The client then selects a service provider and initiates a transaction. Feedback data regarding the transaction is then collected for use in providing or selecting service providers, or in improving the directory service processes.
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Citations
78 Claims
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1-43. -43. (canceled)
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44. A method for determining a service provider in a computer network, comprising:
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performing a transaction, by a client computer, with a first service provider, the first service provider being a server computer; automatically collecting feedback data pertaining to the transaction; transmitting, to a directory service, a request for a provider of a second service, the directory service including a UDDI server configured to execute a UDDI protocol; transmitting, to the directory service, at least a portion of the feedback data from the transaction involving the first service provider; and receiving, from the directory service, a response based on the second service request, the at least a portion of the feedback data, and the UDDI protocol, wherein the response comprises one or more service locations. - View Dependent Claims (45, 46, 47, 48, 50, 68, 69, 70)
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49. (canceled)
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51-67. -67. (canceled)
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71. A method for determining a computer service provider in a network, comprising:
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monitoring, in the network, an electronic transaction involving a client computer and a first computer service provider, the first computer service provider configured to provide the client computer with a first service, the network including a directory service device and at least one data collector device; automatically collecting feedback data by the at least one data collector device, the feedback data pertaining to the electronic transaction; receiving in the directory service device a service request for a location of one or more computer service providers configured to provide a second service; transmitting, from the at least one data collector device to the directory service device, at least a portion of the automatically collected feedback data; and transmitting, from the directory service device, a response based on the service request and the at least a portion of the automatically collected feedback data, wherein the response comprises one or more locations of computer service providers. - View Dependent Claims (72, 73)
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74. A network apparatus for providing service locations to a client computer, the network apparatus comprising:
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a data collector configured to receive feedback data associated with one or more transactions between one or more client computers and one or more computer service providers; a data repository coupled to the data collector, the data repository including a data storage device for storing the feedback data collected by the data collector; a UDDI server including a UDDI registry, the UDDI registry including information associated with the one or more computer service providers, the UDDI server configured to execute a UDDI protocol to generate a list of service locations for one or more of the computer service providers in response to a request from the client computer, the list of service locations based at least in part on the feedback data stored in the data repository and the information associated with the computer service providers. - View Dependent Claims (75, 76, 77, 78)
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Specification