Attrition Warning and Control System

• US 20090307025A1
• Filed: 06/09/2008
• Published: 12/10/2009
• Est. Priority Date: 06/09/2008
• Status: Abandoned Application

• Current Assignee: Accenture Global Services Limited (Accenture PLC)
• Original Assignee: Accenture Global Services GmbH (Accenture PLC)
• Inventors: Menon, Vishwanath
• Application Number:
  US12/135,938
• Publication Number:
  US 20090307025A1
• Time in Patent Office: Days
• US Class Current: 705/7
• CPC Class Codes: G06Q 10/06 Resources, workflows, human or project management; Enterprise or organisation planning; Enterprise or organisation modelling
• CPC Class Codes: G06Q 10/0635 Risk analysis of enterprise or organisation activities

Abstract

An attrition warning and control system informs an employer as to the risk of attrition for an employee. The employee is assigned a discrete attrition category. The discrete attrition category is determined from an employee satisfaction behavior. The employee satisfaction behavior may be categorized according to its behavior type. Portal logic executed by the attrition warning and control system generates employee team attrition risk reports for employee teams. The portal logic also builds project team attrition risk reports from the employee team attrition risk reports. Reporting logic executed by the attrition warning and control system delivers the discrete attrition category, employee satisfaction behavior, the employee team attrition risk reports, and the project team attrition risk reports through an authorized connection via a communication interface.

Claims

1. An attrition monitoring method comprising:

categorizing an employee satisfaction behavior into an employee satisfaction behavior set to obtain an employee satisfaction behavior type;

receiving employee input corresponding to the employee satisfaction behavior;

evaluating the employee input and the employee satisfaction behavior type to determine a discrete attrition category selected from;

a high-risk category that indicates that there is a high risk of attrition for the employee;

a medium-risk category that indicates that there is a medium risk of attrition for the employee that is less than the high risk; and

a low-risk category that indicates that there is a low risk of attrition for the employee that is less than the medium risk;

generating an employee team attrition risk report of team-wide attrition comprising the discrete attrition category and a corresponding employee identifier; and

building the employee team attrition risk report into a projection attrition risk report of project-wide attrition.

2. The attrition monitoring method of claim 1, where categorizing the employee satisfaction behavior comprises:

categorizing the employee satisfaction behavior as belonging to an emotional indicator set, a physical indicator set, or both.

3. The attrition monitoring method of claim 1, where:

the employee satisfaction behavior set comprises an emotional indicator set, a physical indicator set, and a general indicator set; and

,

categorizing the employee satisfaction behavior comprises;

categorizing the employee satisfaction behavior between the emotional indicator set, the physical indicator set, and the general indicator set.

4. The method of claim 1, where the corresponding employee identifier is a unique employee identifier

5. The method of claim 1, where generating further comprises:

adding a team leader identifier that identifies a leader of a project team into the employee team attrition risk report.

6. The method of claim 1, where generating further comprises:

adding an expected attrition date that identifies an expected attrition time measurement for an employee to attrite into the employee team attrition risk report.

7. The method of claim 6, further comprising:

calculating the expected attrition time measurement based on the discrete attrition category of the employee.

8. The method of claim 1, further comprising:

establishing a remote access portal adapted to permit authorized access to the employee team attrition risk report, the project team attrition risk report, or both.

9. The method of claim 1, further comprising:

initiating execution of portal interface logic operable to;

accept the attrition category; and

perform the generating of the employee team attrition risk report of team-wide attrition.

10. The method of claim 9, where the portal interface logic is further operable to:

perform the building of the employee team attrition risk report into the project team attrition risk report.

11. The method of claim 1, where the employee satisfaction behavior set comprises employee emotional behaviors, employee compensation behaviors, employee job performance behaviors, employee educational behaviors, or any combination thereof.

12. An attrition reporting system comprising:

a processor;

a communication interface coupled to the processor; and

a memory coupled to the processor, the memory comprising;

portal logic executable by the processor and operable to;

accept an authorized connection through the communication interface;

accept a discrete attrition category for an employee through the communication interface, wherein the discrete attrition category comprises a discrete attrition category selected from;

a high-risk category that indicates that there is a high risk of attrition for the employee;

a medium-risk category that indicates that there is a medium risk attrition for the employee that is less than the high-risk category; and

a low-risk category that indicates that there is a low risk of attrition for the employee that is less than the medium-risk category;

generate an employee team attrition risk report of team-wide attrition comprising the discrete attrition category and a corresponding employee identifier; and

build the employee team attrition risk report into a project team attrition risk report of project-wide attrition.

13. The attrition reporting system of claim 12, where:

the memory comprises;

an employee satisfaction behavior set corresponding to an employee satisfaction behavior type; and

the discrete attrition category for the employee is determined based on the employee satisfaction behavior type and an employee input corresponding to an employee satisfaction behavior of the employee satisfaction behavior type.

14. The attrition reporting system of claim 13, where the employee satisfaction behavior set comprises employee emotional behaviors, employee compensation behaviors, employee job performance behaviors, employee educational behaviors, or any combination thereof.

15. The attrition reporting system of claim 13, where the employee satisfaction behavior set comprises an emotional indicator set, a physical indicator set, and a general indicator set.

18. The attrition reporting system of claim 12, where the portal logic is further operable to add an expected attrition time measurement that identifies an expected time measurement for an employee to attrite into the employee team attrition risk report.

19. The attrition reporting system of claim 18, where the portal logic is further operable to calculate the expected attrition time measurement based on the discrete attrition category of the employee.

20. The attrition reporting system of claim 12, where:

the memory further comprises;

an employee satisfaction behavior set corresponding to an employee satisfaction behavior type;

an employee input corresponding to an employee satisfaction behavior of the employee satisfaction behavior type;

the employee team attrition risk report of team-wide attrition;

the project team attrition risk report of project-wide attrition; and

reporting logic executable by the processor and operable to deliver the employee input, the employee team attrition risk report, and the project team attrition risk report through the communication interface;

16. The attrition reporting system of 12, where the corresponding employee identifier is a unique employee identifier

17. The attrition reporting system of 12, where the portal logic is further operable to add a team leader identifier that identifies a leader of a project team into the employee team attrition risk report.