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SYSTEMS AND METHODS FOR MONITORING COMPONENTS OF A REMOTE ACCESS SERVER FARM

  • US 20090307351A1
  • Filed: 08/24/2009
  • Published: 12/10/2009
  • Est. Priority Date: 10/05/2007
  • Status: Active Grant
First Claim
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1. A method to monitor a state of one or more components of a remote access server farm by an intermediary to distinguish between operating and functional components and improve farm availability for user application requests, the intermediary deployed between a client and the remote access server farm and forwarding client requests to functional components of the remote access server farm, the method comprising the steps of:

  • (a) transmitting, by one or more monitoring agents of an intermediary deployed between a client and a remote access server farm, a request for availability of a predetermined application to each of a plurality of interface services providing an enumerated list of published applications available via a server in the remote access server farm;

    (b) receiving, by one monitoring agent of the one or more monitoring agents, a first response to the request from a first interface service, the first response comprising a host identifier of the server of the remote access server farm available for providing the predetermined application;

    (c) identifying, by the intermediary from the first response, that the first interface service is operational and functional;

    (d) receiving, by one monitoring agent of the one or more monitoring agents, a second response to the request from a second interface service, the second response not identifying a host of the remote access server farm for providing the predetermined application; and

    (e) determining, by the intermediary from the second response, that the second interface service is operational and not functional.

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