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ARRANGING REMOTE ENGAGEMENTS

  • US 20090313076A1
  • Filed: 06/17/2008
  • Published: 12/17/2009
  • Est. Priority Date: 06/17/2008
  • Status: Abandoned Application
First Claim
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1. A computer-implemented method comprising:

  • receiving a request from a consumer for an electronic, real-time communication with a medical service provider;

    generating, by one or more computers, a first scheduling option of comprising waiting in a queue and a second scheduling option of scheduling an appointment with the medical service provider;

    receiving from the consumer a choice among the first scheduling option and the second scheduling option; and

    establishing an electronic, real-time communication channel between the consumer and the medical service provider based at least in part on the scheduling option chosen by the consumer.

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