METHOD AND SYSTEM FOR PROVIDING ENHANCED CALLER IDENTIFICATION INFORMATION
First Claim
1. A call processing method for a telecommunications system, the method comprising:
- processing a call between a calling party at calling communication station and a called party at a called communication station;
if standard caller identification information cannot be provided for the call, completing the call only after receiving spoken caller identification information from the calling party and acceptance thereof by the called party;
otherwise, determining if received caller identification information for the calling party or calling communication station is stored for interception of the call before completion of the call;
if the received caller identification is not stored, completing the call to the calling communication station; and
otherwise, processing the call according to predetermined intercept instructions from the called party.
3 Assignments
0 Petitions
Accused Products
Abstract
A tangible storage medium stores code which permits handling of unwanted calls from callers such as telemarketers, when caller identification is provided. In one embodiment, the called party adds the caller identification information for the telemarketer to a personal list after receiving the unwanted call. Subsequent calls from the telemarketer are intercepted. In a second embodiment, the called party identifies the telemarketer by detecting the caller identification information before answering the call. By providing a screen listing indication, the caller identification information is added to the called party'"'"'s personal list before the call is completed, permitting the call to be intercepted and while future calls from the telemarketer to be intercepted.
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Citations
19 Claims
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1. A call processing method for a telecommunications system, the method comprising:
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processing a call between a calling party at calling communication station and a called party at a called communication station; if standard caller identification information cannot be provided for the call, completing the call only after receiving spoken caller identification information from the calling party and acceptance thereof by the called party; otherwise, determining if received caller identification information for the calling party or calling communication station is stored for interception of the call before completion of the call; if the received caller identification is not stored, completing the call to the calling communication station; and otherwise, processing the call according to predetermined intercept instructions from the called party. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8)
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9. A method for processing calls in a communications system, the method comprising:
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ringing a called communication station with an incoming call; receiving a screen listing indication entered at the called communication station and in response adding caller identification information for the incoming call to an intercept list for the called communication station; upon receipt of a subsequent call from a caller at a calling communication station, comparing caller identification information for the subsequent call to the intercept list; if the caller identification information for the subsequent call matches an entry on the intercept list, suspending the call and prompting the caller to provide spoken caller identification information; otherwise, completing the call to the called communication station; if the caller provides the spoken caller identification information, providing the spoken caller identification information to the called communication station by the called party; otherwise, ending the call; if the called party accepts the call in response to the spoken caller identification information, completing the call; and otherwise, processing the call without completing the call to the called party. - View Dependent Claims (10, 11)
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12. A communication system configured to process a call from a calling party at a calling communication station to a called party at a called communication station, the communication system comprising:
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a database to store a personal list of the called party; a first network element to control completion of the call between the calling communication station and the called communication station only after provision of spoken caller identification by the calling party when standard caller identification information for the call cannot be provided and after acceptance thereof by the called party; a second network element to complete the call with the called communication station; and a third network element to prompt the calling party for the spoken caller identification, to record the spoken caller identification and to play the spoken caller identification to the called party at the called communication station, and to detect acceptance of the spoken caller identification by the called party. - View Dependent Claims (13, 14, 15, 16, 17, 18, 19)
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Specification