AUTOMATIC CONVERSATION TECHNIQUES
First Claim
1. A method, comprising:
- receiving an incoming message;
determining the incoming message is part of a conversation thread;
associating the incoming message with the conversation thread;
determining a conversation rule is associated with the conversation thread; and
applying the conversation rule to the incoming message.
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Accused Products
Abstract
Automatic conversation techniques are described. An apparatus may comprise a computing device having an incoming message module operative to receive an incoming message, a conversation identification module communicatively coupled to the incoming message module, the conversation identification module operative to determine the incoming message is part of a conversation thread, and associate the incoming message with the conversation thread by setting a conversation identifier property of the incoming message to a conversation identifier for the conversation thread, and a conversation manager module communicatively coupled to the conversation identification module, the conversation manager module operative to determine a conversation rule is associated with the conversation thread, and apply the conversation rule to the incoming message. Other embodiments are described and claimed.
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Citations
20 Claims
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1. A method, comprising:
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receiving an incoming message; determining the incoming message is part of a conversation thread; associating the incoming message with the conversation thread; determining a conversation rule is associated with the conversation thread; and applying the conversation rule to the incoming message. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10)
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11. An article comprising a storage medium containing instructions that if executed enable a system to:
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determine an incoming message is part of a conversation thread; associate the incoming message with the conversation thread; retrieve a conversation rule associated with the conversation thread; and apply the conversation rule to the incoming message. - View Dependent Claims (12, 13, 14)
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15. An apparatus, comprising:
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an incoming message module operative to receive an incoming message; a conversation identification module communicatively coupled to the incoming message module, the conversation identification module operative to determine the incoming message is part of a conversation thread, and associate the incoming message with the conversation thread by setting a conversation identifier property of the incoming message to a conversation identifier for the conversation thread; and a conversation manager module communicatively coupled to the conversation identification module, the conversation manager module operative to determine a conversation rule is associated with the conversation thread, and apply the conversation rule to the incoming message. - View Dependent Claims (16, 17, 18, 19, 20)
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Specification