DIAGNOSING NETWORK PROBLEMS
First Claim
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1. A method of diagnosis problems on a network comprising:
- If the network is operating properly, communicating non-problematic configuration data of a network to a central storage;
If the network has basic connectivity to the Internet but is operating improperly,Collecting problematic configuration data;
Communicating the problematic configuration data to the central storage wherein the problematic configuration data is compared to configuration data previously stored for networks operating properly and for network behaving improperly;
Receiving from the central storage suggested corrected configuration data wherein the suggested configuration data comprises data selected from a group comprising;
Non-problematic configuration data that is known to have worked in the past;
Corrective configuration data wherein corrective configuration data comprises configuration data that successfully corrected the problematic configuration data in the past;
Adjusting the configuration based on the suggested configuration data.
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Abstract
The method collects configuration data about the network, compares it to known good configurations to see if a corrective configuration is available. In addition, the method will review known bad configurations and determine if any of the successful corrective configurations for the bad configuration would be appropriate for the bad configuration under consideration.
38 Citations
20 Claims
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1. A method of diagnosis problems on a network comprising:
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If the network is operating properly, communicating non-problematic configuration data of a network to a central storage; If the network has basic connectivity to the Internet but is operating improperly, Collecting problematic configuration data; Communicating the problematic configuration data to the central storage wherein the problematic configuration data is compared to configuration data previously stored for networks operating properly and for network behaving improperly; Receiving from the central storage suggested corrected configuration data wherein the suggested configuration data comprises data selected from a group comprising; Non-problematic configuration data that is known to have worked in the past; Corrective configuration data wherein corrective configuration data comprises configuration data that successfully corrected the problematic configuration data in the past; Adjusting the configuration based on the suggested configuration data. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13)
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- 14. A computing device comprising a processor for executing computer executable instructions, a memory for storing computer executable instructions, the computer executable instructions comprising instructions for executing a method of diagnosis problems on a network, the computer executable instructions comprising instructions for:
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18. A computing storage medium for storing computer executable instruction to be executed by a processor, the computer executable instructions comprising instructions for executing a method of diagnosing problems on a home network, the computer executable instructions comprising instructions for:
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If the network is operating properly, communicating non-problematic configuration data of a network to a central storage wherein the configuration data comprises data regarding the application running, a feature vector and data regarding a network configuration and wherein the non-problematic configuration data is obtained from at least one selected from a group comprising; network identification information; internet gateway device identification information; and network specific configuration information from the device; If the network has basic connectivity to the Internet but is operating improperly, Collecting problematic configuration data wherein the configuration data comprises data regarding the application running, a feature vector and data regarding a network configuration and wherein the problematic configuration data is obtained from at least one selected from a group comprising; network identification information; internet gateway device identification information; and network specific configuration information from the device; Communicating the problematic configuration data to the central storage wherein the problematic configuration data is compared to configuration data previously stored for networks operating properly and for network behaving improperly; Receiving from the central storage suggested corrected configuration data wherein the suggested configuration data comprises data selected from a group comprising; Non-problematic configuration data that is known to have worked in the past; Corrective configuration data wherein corrective configuration data comprises configuration data that successfully corrected the problematic configuration data in the past; Adjusting the configuration based on the suggested configuration data. - View Dependent Claims (19, 20)
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Specification