METHOD AND APPARATUS FOR COMMUNICATION BETWEEN A SECURITY SYSTEM AND A MONITORING CENTER
First Claim
1. A method for providing communications between a system control panel at a premises and a central monitoring center, the method comprising:
- transmitting an event code from the control panel to the monitoring center utilizing a first communications format and a network protocol;
causing the control panel to enter a call-back mode;
enabling the control panel to receive in-bound calls utilizing a second communications format; and
establishing a two-way voice session utilizing the second communications format between the monitoring center and the control panel, wherein the two-way voice session is initiated by the monitoring center.
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Accused Products
Abstract
A method for providing communications between a system control panel at a premises and a central monitoring center comprises transmitting an event code from the control panel to the monitoring center utilizing a first communications format and a network protocol, and causing the control panel to enter a call-back mode. The control panel is enabled to receive in-bound calls utilizing a second communications format. A two-way voice session is established utilizing the second communications format between the monitoring center and the control panel. The two-way voice session is initiated by the monitoring center.
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Citations
26 Claims
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1. A method for providing communications between a system control panel at a premises and a central monitoring center, the method comprising:
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transmitting an event code from the control panel to the monitoring center utilizing a first communications format and a network protocol; causing the control panel to enter a call-back mode; enabling the control panel to receive in-bound calls utilizing a second communications format; and establishing a two-way voice session utilizing the second communications format between the monitoring center and the control panel, wherein the two-way voice session is initiated by the monitoring center. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12)
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13. A security system, comprising:
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a system control panel located at a premises, the system control panel comprising; a first transceiver configured to utilize a first communications format to transmit an event code, the first transceiver further configured to utilize a second communications format; and an audio input configured to receive signals representative of sound within the premises; and a central monitoring center located remote from the premises, the central monitoring center comprising a second transceiver configured to receive the event code from the system control panel utilizing the first communications format, the central monitoring center initiating a voice session with the system control panel utilizing the second communications format after receiving the event code. - View Dependent Claims (14, 15, 16, 17, 18, 19, 20)
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21. A system control panel for monitoring a plurality of security devices installed at a premises and for communicating with a central monitoring center located remote from the premises, the system control panel comprising:
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a control module configured to detect event data associated with a security device; an audio input configured to receive signals representative of sound within the premises; a communicator module configured to utilize first and second communications formats to enable communications, the communicator module comprising a system identifier (ID) identifying the system control panel; and a transceiver configured to transmit data utilizing the first communications format and at least one of voice and data utilizing the second communications format, the transceiver further configured to transmit an event code to the central monitoring center utilizing the first communications format, the system control panel entering a call-back mode after the event code is transmitted to enable a voice session with the central monitoring center utilizing the second communications format. - View Dependent Claims (22, 23, 24, 25, 26)
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Specification