METHOD FOR SCREENING AND RETRIEVING UNANSWERED MOBILE CALLS THAT FORWARD TO VOICE MAIL

• US 20090325544A1
• Filed: 06/30/2008
• Published: 12/31/2009
• Est. Priority Date: 06/30/2008
• Status: Abandoned Application

• Current Assignee: Lucent Technologies, Inc. (Nokia Corporation)
• Original Assignee: Lucent Technologies, Inc. (Nokia Corporation)
• Inventors: Wierzbicki, A. Larry, Stanley, Keith R., Deutsch, Douglas Anthony
• Application Number:
  US12/164,748
• Publication Number:
  US 20090325544A1
• Time in Patent Office: Days
• US Class Current: 455/413
• CPC Class Codes: H04M 2203/2011 Service processing based on information specified by a party before or during a call, e.g. information, tone or routing selection
• CPC Class Codes: H04M 2203/4563 Voicemail monitoring during recording
• CPC Class Codes: H04M 2207/18 wireless networks
• CPC Class Codes: H04M 3/436 Arrangements for screening incoming calls , i.e. evaluating the characteristics of a call before deciding whether to answer it based on the calling party profile H04M3/42059; based on location H04M3/42348; based on presence H04M3/42365; diversion H04M3/54
• CPC Class Codes: H04M 3/533 Voice mail systems

Abstract

A system and method for screening and retrieving unanswered mobile calls that are forwarded to voicemail systems is disclosed. The method includes connecting a call between a caller and a subscribers wireless phone and opening a connection between the caller and the subscribers wireless phone'"'"'s voicemail system where the voicemail system is configured to facilitate a recording. The method continues with providing a line with a transmission path and a reception path between the subscriber and the voicemail system and offering a plurality of selectable options including allowing the subscriber to listen to the recording in real time.

Claims

1. A method for screen and retrieving unanswered mobile calls that forward to voice mail comprising:

connecting a call between a caller and a subscriber'"'"'s wireless phone;

opening a connection between said caller and said subscriber'"'"' wireless phone voice mail system where the voice mail system is configured to facilitate a recording;

providing a connection with a transmission path and a reception path between said subscriber and voicemail system; and

offering a plurality of selectable options including allowing the subscriber to listen to the recording in real time.

2. The method according to claim 1 wherein said plurality of selectable options includes a barge-in while continuing to record said call option.

3. The method according to claim 1 wherein said plurality of selectable options includes a barge in option that ends said recording.

4. The method according to claim 1 wherein said plurality of selectable options includes an option that allows the subscriber to drop said connection while continuing with said recording.

5. The method according to claim 1 wherein said plurality of selectable options includes an option to terminate said call and said recording.

6. The method according to claim 1 wherein said plurality of selectable options includes deleting said recording.

7. The method according to claim 1 wherein said providing said line between the subscriber and voicemail systems includes connecting said reception path and disallowing said transmission path.

8. The method according to claim 1, further comprising authenticating the wireless phone line.

9. The method according to claim 1, further comprising playing a greeting associated with said voice mail system.

10. The method according to claim 1, further comprising billing the subscriber for invoking the screening and barge in features.

11. The method according to claim 1, further comprising billing the subscriber for the airtime usage during screening of recordings and continuing to bill for usage during barge in.

12. A system for screening a retrieving unanswered mobile calls that forward to a voicemail system comprising:

a call processing logic module configured to facilitate in call processing of a call directed to a subscriber'"'"'s wireless connection;

a mobility access management module adapted to enable said call to access a wireless base station and connect to a voice message messaging system;

a bearer handling module configured to control the bearer path associated with said call; and

a network interconnect configured to open a connection between said wireless base station and said voicemail messaging system where said connection is connected to allow a subscriber to listen to the call while said call is connected to the voice messaging system.

13. The system according to claim 12 where said path includes a transmission path and a receiving path.

14. The system according to claim 13 where said transmission path is connected and said receiving path is disconnected.

15. A system for call screening in a wireless network comprising:

a voice messaging service associated with a wireless subscriber'"'"'s line that is operable to create a recording of said line; and

a mobile switching center configured to receive a call having a receiving path and a transmit path to said wireless service subscriber'"'"'s line, forward said call to said voice messaging service, open a connection between said voice messaging system said wireless subscriber'"'"'s line, and offer a plurality of selectable service options including facilitating a line for the subscriber to listen to the recording in real time.

16. The system according to claim 15 wherein facilitating a line for the subscriber to listen includes engaging said receiving path as said call is connected to the voice messaging service.

17. The system according to claim 15 wherein facilitating a line for the subscriber to listen includes disengaging said transmission path.

18. The system according to claim 15 wherein selectable options includes a barge-in while continuing to record said call option where said transmit path is engaged.

19. The system according to claim 15 wherein selectable options includes a barge-in option that ends said recording.

20. The system according to claim 15 wherein selectable options includes an option that allows the subscriber to drop said connection while continuing said recording.

21. The system according to claim 15 wherein selectable options includes saving said recording.

22. The system according to claim 15 wherein selectable options includes deleting said recording.

23. The system according to claim 15 wherein a path established to a called mobile, instructs said mobile to disconnect the transmit path from a microphone associated with said mobile, preventing the calling party from hearing the called party during screening.

24. The system according to claim 23 further comprising a mobile configured to transmit the minimum packet required to remain connected to the mobile switching center for screening, minimizing the use of the Air interface and transport bandwidth during the screening process.