SYSTEM FOR EXAMINING EFFECTS AND PROPOSING CONSEQUENTIAL ACTIONS

• US 20090327810A1
• Filed: 07/10/2007
• Published: 12/31/2009
• Est. Priority Date: 07/11/2006
• Status: Abandoned Application

• Current Assignee: Selex Communications Limited (Leonardo S.p.A.)
• Original Assignee: Selex Communications Limited (Leonardo S.p.A.)
• Inventors: Green, Roland, Roberts, Paul, Alldridge, Julian, Moorhouse, Timothy
• Application Number:
  US12/307,887
• Publication Number:
  US 20090327810A1
• Time in Patent Office: Days
• US Class Current: 714/26
• CPC Class Codes: H04L 41/0631 using root cause analysis; using analysis of correlation between notifications, alarms or events based on decision criteria, e.g. hierarchy, tree or time analysis
• CPC Class Codes: H04L 41/16 using machine learning or artificial intelligence

Abstract

Traditionally, in fault diagnosis systems, the user is instructed to investigate symptoms exhaustively until a single fault is identified. A more advanced known system recognises that it may be cost effective to address a fault that has been determined as being likely but not certain to exist; in preference to further examination of the symptoms. However this technique has been found not to work well when a symptom is known to be only sometimes associated with a fault. The invention addresses this problem by 1) deriving a first value, for each fault, of probable benefit of acting on that fault and for identifying the fault for which that value is greatest, 2) deriving a second value, for each symptom, of probable benefit of an investigation into that symptom and for identifying the symptom for which that second value is greatest, and 3) comparing the greatest first value with the greatest second value thereby determining when to switch from investigating symptoms to acting upon a fault. By employing the invention the aforementioned problem can be overcome because the system calculates the extent to which each symptom examination would improve the situation, assuming no further symptom investigations are used.

Claims

1. A system for establishing a procedure for examining effects and then taking consequential actions on causes of those effects comprising:

(a) means for identifying a set of potential causes, effects, and known relationships between the causes and the effects,

(b) means for deriving a first value, for each cause, of probable benefit of acting on that cause and for identifying the cause for which that value is greatest,

(c) means for deriving a second value, for each effect, of probable benefit of an investigation into that effect and for identifying the effect for which that second value is greatest, and

(d) means for comparing the greatest first value with the greatest second value thereby determining when to switch from investigating effects to acting upon causes.

2. A system according to claim 1 comprising means for establishing an order or rank of causes to be acted on.

3. A system according to claim 2 in which the means for establishing an order or rank is designed to assigning a rank value to each identified cause such that the rank value is directly dependant on the probability of that cause existing and inversely dependant on a measure of cost (as herein defined) of taking action on that cause.

4. A system according to claim 1 comprising means for establishing an order or rank of effects according to the benefit of investigating each of them.

5. A system according to claim 4 in which the means for defining relationships contains data for some identified effects that are known to be possibly but not certainly associated with a cause.

6. A system according to claim 5 in which the causes are faults in a system and the effects are symptoms of those faults.

7. A system according to claim 2 comprising means for establishing an order or rank of effects according to the benefit of investigating each of them.

8. A system according to claim 7 in which the means for defining relationships contains data for some identified effects that are known to be possibly but not certainly associated with a cause.

9. A system according to claim 8 in which the causes are faults in a system and the effects are symptoms of those faults.

10. A system according to claim 3 comprising means for establishing an order or rank of effects according to the benefit of investigating each of them.

11. A system according to claim 10 in which the means for defining relationships contains data for some identified effects that are known to be possibly but not certainly associated with a cause.

12. A system according to claim 11 in which the causes are faults in a system and the effects are symptoms of those faults.

13. A system according to claim 1 in which the means for defining relationships contains data for some identified effects that are known to be possibly but not certainly associated with a cause.

14. A system according to claim 13 in which the causes are faults in a system and the effects are symptoms of those faults.

15. A system according to claim 2 in which the means for defining relationships contains data for some identified effects that are known to be possibly but not certainly associated with a cause.

16. A system according to claim 15 in which the causes are faults in a system and the effects are symptoms of those faults.

17. A system according to claim 3 in which the means for defining relationships contains data for some identified effects that are known to be possibly but not certainly associated with a cause.

18. A system according to claim 17 in which the causes are faults in a system and the effects are symptoms of those faults.

19. A system according to claim 1 in which the causes are faults in a system and the effects are symptoms of those faults.

20. A system according to claim 2 in which the causes are faults in a system and the effects are symptoms of those faults.

21. A system according to claim 3 in which the causes are faults in a system and the effects are symptoms of those faults.

22. A system according to claim 4 in which the causes are faults in a system and the effects are symptoms of those faults.