METHODS, SYSTEMS, AND COMPUTER READABLE MEDIA FOR PROVIDING AN ENHANCED CALL ALERT SERVICE VIA A TELEVISION SERVICE NETWORK

• US 20090328118A1
• Filed: 05/01/2009
• Published: 12/31/2009
• Est. Priority Date: 05/01/2008
• Status: Abandoned Application

• Current Assignee: Tekelec
• Original Assignee: Tekelec
• Inventors: Ravishankar, Venkataramaiah, Marsico, Peter
• Application Number:
  US12/434,610
• Publication Number:
  US 20090328118A1
• Time in Patent Office: Days
• US Class Current: 725/106
• CPC Class Codes: H04L 65/1069 Session establishment or de-establishment
• CPC Class Codes: H04L 65/1096 Supplementary features, e.g. call forwarding or call holding systems providing special services or facilities to telephony subscribers H04M3/42
• CPC Class Codes: H04L 65/611 for multicast or broadcast systems for broadcast or conference H04L12/18; arrangements for broadcast or distribution combined with broadcast H04H20/00; arrangements for broadcast applications with a direct linkage to broadcast information or to broadcast space-time H04H60/00; selective distribution of broadcast services, e.g. multimedia broadcast multicast service [MBMS], H04W4/06
• CPC Class Codes: H04M 11/085 using a television receiver, e.g. viewdata system
• CPC Class Codes: H04M 2201/38 Displays
• CPC Class Codes: H04M 3/42042 Notifying the called party of information on the calling party details within substation equipment H04M1/57, signalling details H04Q3/72
• CPC Class Codes: H04N 21/4882 for displaying messages, e.g. warnings, reminders arrangements for providing short real-time information to substation in data switching networks H04L12/1895

Abstract

Methods, systems, and computer readable media providing an enhanced call alert service via a television service network are described. In one embodiment, the system comprises a call alert service mediator (CASM) that includes a telephone network interface for receiving, from a telecommunications network, a query message for a call to a called party device associated with a subscriber for requesting instructions for completing or modifying the call. The CASM also includes a TV network interface for, in response to the query from the telecommunications network, for sending a message to a TV network, wherein the message results in notification of the call to the subscriber via an customer premises equipment (CPE) device and the requesting of instructions from the subscriber via the CPE device for completing or modifying the call.

Claims

1. A system for providing an enhanced call alert service via a television service network, the system comprising:

a call alert service mediator (CASM) including;

a telephone network interface for receiving, from a telecommunications network, a query message for a call to a called party device associated with a subscriber for requesting instructions for completing or modifying the call; and

a television (TV) service network interface for, in response to the query message from the telecommunications network, for sending a message to a TV network, wherein the message results in notification of the call to the subscriber via a customer premises equipment (CPE) device and the requesting of instructions from the subscriber via the CPE device for completing the or modifying the call.

2. The system of claim 1 comprising:

a TV server, locatable in the TV network, for receiving the message sent to the TV network, and for transmitting a call alert message that contains calling party information and serves as the request for instructions for completing or modifying the call; and

wherein the CPE device is configured for receiving the call alert message, and for displaying the call alert message via a display interface, and wherein the called party device is not associated with the CPE device.

3. The system of claim 1 wherein the called party device is not directly connected to the CPE device.

4. The system of claim 1 wherein the query message includes an initial detection point (IDP) message and the IDP message includes a call alert signal.

5. The system of claim 2 wherein the CPE device is configured to receive a user control signal from the subscriber responding to a displayed call alert message, wherein the user control signal provides instructions for completing or modifying the call.

6. The system of claim 5 wherein the user control signal is provided to the CPE device via a remote controller.

7. The system of claim 5 wherein the user control signal includes a signal for at least one of:

resuming the call, resuming the call after a delay, resuming and redirecting the call a subscriber-specified called device, resuming and redirecting the call to a voice mail server, and rejecting the call.

8. The system of claim 7 wherein the CASM provides an announcement message to a calling party associated with the call after a delay.

9. The system of claim 5 wherein the TV server is configured to receive the user control signal from the CPE device and to forward a user response message including instructions provided by the user control signal to the CASM.

10. The system of claim 2 wherein the called party device is one of a plurality of called party devices not associated with the CPE device.

11. The system of claim 10 wherein the called party device includes at least one of a mobile phone device and a session initiation protocol (SIP) phone device.

12. The system of claim 1 wherein the CASM is located in the telecommunications network.

13. The system of claim 2 wherein the CPE device is located in a customer premises.

14. The system of claim 2 wherein the display interface includes a television screen.

15. The system of claim 2 wherein the CASM is configured to determine, based on called party location information, whether the called party device is proximately located to the CPE device, and, in response to determining that the called party device is not proximately located to the CPE device, to refrain from forwarding the message to the CPE device and, in response to determining that the called party device is proximately located to the CPE device, to forward the message to the CPE device.

16. The system of claim 2 wherein the CASM is configured to determine based on called party presence information and called party location information, whether the called party device is available in a location proximate to the CPE device, and, in response to determining that the called party device is not available in the location proximate to the CPE device, to refrain from forwarding the message to the CPE device and, in response to determining that the called party device is available in the location proximate to the CPE device, forwarding the message to the CPE device.

17. The system of claim 10 wherein at least one of the plurality of called party devices includes a called party device belonging to a family member of the subscriber.

18. The system of claim 17 wherein the CASM obtains calling party data from at least one of a calling name (CNAM) database, a telemarketer database, a blacklist database, and a registered sex offender database to include in the message sent to the TV network.

19. The system of claim 18 wherein the message sent to the TV network includes calling party information from a sex offender database, and at least one of the TV server, the CASM, and the CPE device automatically initiates a command to block or reject the call if no instructions are provided to the CPE device in a predetermined time period.

20. The system of claim 1 wherein the query message is sent due to an existing terminating trigger provisioned in a telecommunications node in the telecommunications network.

21. The system of claim 1 wherein the CASM is configured to access at least one of calling party information and called party information by querying at least one external database.

22. The system of claim 2 wherein the call is resumed after a predetermined time period.

23. The system of claim 1 wherein the CASM is further configured to access subscription data associated with the subscriber from at least one of a database stored inside the CASM, an external database, and a received signaling message.

24. A method for providing an enhanced call alert service via an Internet protocol television (IPTV) network, comprising:

receiving, from a telecommunications network, a query message for a suspended call to a called party device associated with a subscriber for requesting instructions for completing or modifying the call; and

in response to the query from the telecommunications network, sending a message to an IPTV network, wherein the message results in notification of the call to the subscriber via an customer premises equipment (CPE) IPTV device and the requesting of instructions from the subscriber via the CPE device for completing or modifying the call.

25. The method of claim 24 comprising:

receiving the message in the IPTV network; and

transmitting a call alert message that contains calling party information, serves as the request for instructions for completing the suspending call, and is displayed to the subscriber via a display interface, wherein the called party device is not associated with the CPE device.

26. The method of claim 24 wherein the called party device is not directly connected to the CPE device.

27. The method of claim 24 wherein the query message includes an IDP message and the message includes a call alert signal.

28. The method of claim 25 comprising:

receiving a user control signal from the subscriber responding to the displayed call alert message, wherein the user control signal provides instructions for completing or modifying the call.

29. The method of claim 25 comprising providing the user control signal to the CPE device via a remote controller.

30. The method of claim 29 wherein the user control signal includes a signal for at least one of:

resuming the call, resuming the call after a delay, resuming and redirecting the call a subscriber-specified called device, resuming and redirecting the call to a voice mail server, and rejecting the call.

31. The method of claim 30 comprising:

providing an announcement message to a calling party associated with the call after a delay.

32. The method of claim 28 comprising:

receiving the user control signal from the CPE device; and

forwarding a user response message including instructions provided by the user control signal to a call alert service mediator (CASM).

33. The method of claim 25 wherein the called party device is one of a plurality of called party devices not associated with the CPE device.

34. The method of claim 33 wherein the called party device includes at least one of a mobile phone device and a session initiation protocol (SIP) phone device.

35. The method of claim 32 wherein the CASM is located in the telecommunications network.

36. The method of claim 25 wherein the CPE device is located in a customer premises.

37. The method of claim 25 wherein the display interface includes a television screen.

38. The method of claim 25 comprising:

determining based on called party location information, whether the called party device is proximately located to the CPE device, and, in response to determining that the called party device is not proximately located to the CPE device, refraining from forwarding the message to the CPE device and, in response to determining that the called party device is proximately located to the CPE device, forwarding the message to the CPE device.

39. The method of claim 25 comprising:

determining based on called party presence information and called party location information, whether the called party device is available in a location proximate to the CPE device, and, in response to determining that the called party device is not available in the location proximate to the CPE device, refraining from forwarding the message to the CPE device and, in response to determining that the called party device is available in the location proximate to the CPE device, forwarding the message to the CPE device.

41. A computer readable medium having stored thereon computer executable instructions that when executed by a processor of a computer perform steps comprising:

receiving, from a telecommunications network, a query message for a call to a called party device associated with a subscriber for requesting instructions for completing the call; and

in response to the query from the telecommunications network, sending a message to an IPTV network, wherein the message results in notification of the call to the subscriber via an customer premises equipment (CPE) IPTV device and the requesting of instructions from the subscriber via the CPE device for completing the call.