Determining a Preferable Mode of Communicating with a Called Party
First Claim
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1. A method comprising:
- collecting data about parties'"'"' communications habits;
obtaining parameters of a desired communication between a calling party and a called one of the parties;
analyzing the collected data about the called party'"'"'s communications habits in view of the parameters to determine a preferable communication mode of the desired communication; and
indicating the preferable mode to the calling party.
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Abstract
A called party'"'"'s communications habits are determined from the party'"'"'s communications history, and the habits and the called party'"'"'s current state (presence) are analyzed in view of a calling party'"'"'s parameters for a desired communication with the called party to determine a preferable mode and/or time for the desired communication. The preference is indicated to the calling party to assist the calling party in effecting the desired communication.
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Citations
21 Claims
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1. A method comprising:
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collecting data about parties'"'"' communications habits; obtaining parameters of a desired communication between a calling party and a called one of the parties; analyzing the collected data about the called party'"'"'s communications habits in view of the parameters to determine a preferable communication mode of the desired communication; and indicating the preferable mode to the calling party. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10, 11)
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12. An apparatus comprising:
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a store for storing data about parties'"'"' communications habits; a user interface for obtaining parameters of a desired communication between a calling party and a called one of the parties, and for indicating a preferable communication mode of the desired communication to the calling party; and a behavior monitoring system for analyzing the stored data about the called party'"'"'s communications habits in view of the parameters to determine the preferable mode. - View Dependent Claims (13, 14, 15, 16, 17, 18, 19, 20, 21)
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Specification