MOBILE APPLICATION MONITORING SYSTEM

• US 20100003923A1
• Filed: 06/10/2009
• Published: 01/07/2010
• Est. Priority Date: 01/09/2008
• Status: Abandoned Application

• Current Assignee: T-Mobile USA, Inc. (Deutsche Telekom AG)
• Original Assignee: T-Mobile USA, Inc. (Deutsche Telekom AG)
• Inventors: Storey, Marvin E., Espinoza-Dawson, Venetia, Zerbe, James S., McKerlich, Ian, McNeel, Warren
• Application Number:
  US12/482,423
• Publication Number:
  US 20100003923A1
• Time in Patent Office: Days
• US Class Current: 455/67.11
• CPC Class Codes: G06Q 30/0283 Price estimation or determination
• CPC Class Codes: H04L 12/14 Charging , metering or billing arrangements for data wireline or wireless communications
• CPC Class Codes: H04L 41/5003 Managing SLA; Interaction between SLA and QoS
• CPC Class Codes: H04L 41/5029 Service quality level-based billing, e.g. dependent on measured service level customer is charged more or less
• CPC Class Codes: H04L 41/5087 wherein the managed service relates to voice services management of VoIP services H04M7/0081
• CPC Class Codes: H04M 15/51 for resellers, retailers or service providers
• CPC Class Codes: H04M 15/54 for revenue sharing
• CPC Class Codes: H04M 15/70 Administration or customization aspects; Counter-checking correct charges
• CPC Class Codes: H04M 15/725 by the operator
• CPC Class Codes: H04M 15/73 Validating charges
• CPC Class Codes: H04W 4/00 Services specially adapted for wireless communication networks; Facilities therefor
• CPC Class Codes: H04W 4/24 Accounting or billing

Abstract

A method and system to test, monitor, audit and share revenue associated with third-party software applications operating on mobile devices over a network operator'"'"'s wireless network. An application may be tested by the mobile application monitoring system to simulate the expected load of the application on a mobile device and the wireless network utilized by the mobile device, and to determine any services utilized by the application. Based on the simulation, the system determines a compensation arrangement under which revenue associated with the application will be shared between the network operator and the application provider. Revenue is shared inversely with an application'"'"'s impact on customers and on the network operator. Modifications may be made to the compensation arrangement by the system to cause the revenue share or other compensation value to increase or decrease based on non-performance-related features or consequences that are identified by the system.

Claims

1. A system for sharing revenue between an application provider associated with an application that operates on a mobile device and a network operator that operates a wireless telecommunications network that is utilized by the mobile device, the system comprising:

a monitoring module configured to monitor the operation of an application that is created by an application provider and resides on a mobile device, the mobile device utilizing a wireless telecommunications network operated by a network operator, the monitoring module;

measuring an impact on the wireless network by the operation of the application,

assessing the operation of the application to identify one or more services utilized during the operation of the application, and

determining a revenue sharing arrangement between the application provider and the network operator for operation of the application on mobile devices, wherein the revenue sharing arrangement is based on the measured impact of the application on the wireless network and the identified services utilized during the operation of the application;

an audit module configured to;

assess the application and identify non-performance-related features or consequences of the application that impact the network operator or a user of the application on a mobile device; and

modify the revenue sharing arrangement in accordance with the identified non-performance-related features or consequences; and

a reconciliation module configured to direct the distribution of revenue associated with the application to the application provider and the network provider in accordance with the modified revenue sharing arrangement.

2. The system of claim 1, wherein the audit module increases the revenue distributed to the application provider if the non-performance-related features or consequences are favorable to the network operator.

3. The system of claim 1, wherein the audit module increases the revenue distributed to the application provider if the non-performance-related features or consequences are favorable to the user of the application on the mobile device.

4. The system of claim 1, wherein the audit module decreases the revenue distributed to the application provider if the non-performance-related features or consequences are detrimental to the network operator.

5. The system of claim 1, wherein the audit module decreases the revenue distributed to the application provider if the non-performance-related features or consequences are detrimental to the user of the application on the mobile device.

6. The system of claim 1, wherein a non-performance-related consequence is an amount of customer care resources utilized by the application.

7. The system of claim 1, wherein a non-performance-related consequence is a refund rate associated with the application.

8. The system of claim 1, wherein a non-performance-related feature is an effectiveness of user self-help tools associated with the application.

9. The system of claim 1, wherein a non-performance-related feature is a conformance of the application with user interface guidelines dictated by the network operator.

10. The system of claim 1, wherein a non-performance-related feature is an availability of the application for mobile devices of different manufacture.

11. The system of claim 1, wherein the audit module modifies the revenue sharing arrangement by a percentage amount.

12. The system of claim 1, wherein the audit module modifies the revenue sharing arrangement by a fixed amount.

13. The system of claim 1, wherein the revenue associated with the application includes advertising revenue.

14. The system of claim 1, further comprising an interface module configured to generate an interface for the application provider to view an impact of the non-performance-related features or consequences on the revenue sharing arrangement.

15. A method of charging an application provider to allow an application to operate on mobile devices and utilize a wireless telecommunications network operated by a network operator, the method comprising:

monitoring the operation of an application created by an application provider and residing on a mobile device to measure an impact on the wireless network by the operation of the application;

assessing the operation of the application to identify one or more services utilized during the operation of the application;

determining a cost to be paid by the application provider for operation of the application on mobile devices, wherein the determined cost is based on the measured impact of the application on the wireless network and the identified services utilized during the operation of the application;

assessing the application to identify non-performance-related features or consequences of the application that impact the network operator or a user of the application on a mobile device;

modifying the determined cost in accordance with the identified non-performance-related features or consequences; and

charging the application provider in accordance with the modified cost.

16. The method of claim 15, wherein the determined cost is decreased if the non-performance-related features or consequences are favorable to the network operator.

17. The method of claim 15, wherein the determined cost is decreased if the non-performance-related features or consequences are favorable to the user of the application on the mobile device.

18. The method of claim 15, wherein the determined cost is increased if the non-performance-related features or consequences are detrimental to the network operator.

19. The method of claim 15, wherein the determined cost is increased if the non-performance-related features or consequences are detrimental to the user of the application on the mobile device.

20. The method of claim 15, wherein a non-performance-related consequence is an amount of customer care resources utilized by the application.

21. The method of claim 15, wherein a non-performance-related consequence is a refund rate associated with the application.

22. The method of claim 15, wherein a non-performance-related feature is an effectiveness of user self-help tools associated with the application.

23. The method of claim 15, wherein a non-performance-related feature is a conformance of the application with user interface guidelines dictated by the network operator.

24. The method of claim 15, wherein a non-performance-related feature is an availability of the application for mobile devices of different manufacture.

25. The method of claim 15, wherein the determined cost is modified by a percentage amount.

26. The method of claim 15, wherein the determined cost is modified by a fixed amount.

27. The method of claim 15, further comprising generating an interface for the application provider to view an impact of the non-performance-related features or consequences on the modified cost.

28. A method of determining an amount to charge an application provider to allow an application to operate on mobile devices and utilize a wireless telecommunications network operated by a network operator, the method comprising:

receiving an application from an application provider, the application to be deployed on mobile devices that utilize a wireless network;

testing the received application to estimate an impact on the wireless network by the operation of the received application;

assessing the operation of the received application to identify one or more services utilized during the operation of the application;

determining an initial cost to be paid by the application provider for operation of the application on mobile devices, wherein the initial cost is based on the estimated impact of the application on the wireless network and the identified services utilized during the operation of the application;

determining a modified cost to be paid by the application provider for operation of the application on mobile devices, wherein the modified cost is based on the initial cost as modified to take into account an estimated impact of non-performance-related features of the application on the wireless network or a user of the application; and

charging the application provider in accordance with the modified cost.

29. The method of claim 28, wherein the initial cost is decreased if the non-performance-related features are favorable to the network operator.

30. The method of claim 28, wherein the initial cost is decreased if the non-performance-related features are favorable to the user of the application on the mobile device.

31. The method of claim 28, wherein the initial cost is increased if the non-performance-related features are detrimental to the network operator.

32. The method of claim 28, wherein the initial cost is increased if the non-performance-related features are detrimental to the user of the application on the mobile device.

33. The method of claim 28, wherein a non-performance-related feature is an effectiveness of user self-help tools associated with the application.

34. The method of claim 28, wherein a non-performance-related feature is a conformance of the application with user interface guidelines dictated by the network operator.

35. The method of claim 28, wherein a non-performance-related feature is an availability of the application for mobile devices of different manufacture.

36. The method of claim 28, wherein the initial cost is modified by a percentage amount.

37. The method of claim 28, wherein the initial cost is modified by a fixed amount.

38. The method of claim 28, further comprising generating an interface for the application provider to view an impact of the non-performance-related features on the initial cost.

39. A system for determining a revenue sharing arrangement between an application provider associated with an application that operates on a mobile device and a network operator that operates a wireless telecommunications network that is utilized by the mobile device, the system comprising:

a testing module that receives an application from an application provider, the application to be deployed on mobile devices that utilize a wireless network operated by a network operator, the testing module testing the received application to estimate an impact on the wireless network by the operation of the received application and assessing the operation of the received application to identify one or more services utilized during the operation of the application;

an estimation module for determining an initial revenue sharing arrangement between the application provider and the network operator for operation of the application on mobile devices, wherein the initial revenue sharing arrangement is based on;

the estimated impact of the application on the wireless network and the identified services utilized during the operation of the application; and

the estimated impact of non-performance-related features of the application on the wireless network or a user of the application; and

a reconciliation module for directing the distribution of revenue associated with the application to the application provider and the network provider in accordance with the initial revenue sharing arrangement following installation of the application on mobile devices.

40. The system of claim 39, wherein a non-performance-related feature is an effectiveness of user self-help tools associated with the application.

41. The system of claim 39, wherein a non-performance-related feature is a conformance of the application with user interface guidelines dictated by the network operator.

42. The system of claim 39, wherein a non-performance-related feature is an availability of the application for mobile devices of different manufacture.