NOTIFICATION APPARATUS, NOTIFICATION SYSTEM, METHOD OF OPERATING NOTIFICATION APPARATUS, AND PROGRAM FOR NOTIFICATION APPARATUS

• US 20100008478A1
• Filed: 07/06/2009
• Published: 01/14/2010
• Est. Priority Date: 07/11/2008
• Status: Active Grant

• Current Assignee: NEC Corporation
• Original Assignee: NEC Corporation
• Inventors: ARAO, SHINYA, Tsunemi, Yasuaki, Nishioka, Michio, Serada, Teruharu, Omino, Takayuki, Yamada, Hirokazu, Hayase, Noriaki, Kamiya, Kenichi
• Granted Patent: US 8,451,982 B2
• Time in Patent Office: Days
• US Class Current: 379/37
• CPC Class Codes: H04L 65/1069 Session establishment or de-establishment
• CPC Class Codes: H04L 65/1096 Supplementary features, e.g. call forwarding or call holding systems providing special services or facilities to telephony subscribers H04M3/42
• CPC Class Codes: H04M 1/2535 adapted for voice communication over an Internet Protocol [IP] network Voice over Internet Protocol (VoIP) network equipment and services H04M7/006; implementation or adaptation of Internet protocol [IP], of transmission control protocol [TCP] or of user datagram protocol [UDP] H04L69/16
• CPC Class Codes: H04M 11/04 with alarm systems, e.g. fire, police or burglar alarm systems
• CPC Class Codes: H04M 2242/04 for emergency applications

Abstract

A management apparatus of a notification system includes an interface unit that communicates with a store terminal used for a predetermined site work process by a site worker and an IP telephone terminal used for IP phone call, which are located at one work site; an accepting unit that accepts an emergency notification to the site worker; a display control unit that displays and outputs the accepted emergency notification on the store terminal via the interface unit; and a calling unit that calls the IP telephone terminal via the interface unit to make the site worker recognize the emergency notification.

Claims

1. A notification apparatus comprising:

a terminal communication unit that communicates with an information processing terminal used for a predetermined site work process by a site worker and an Internet Protocol (IP) telephone terminal used for IP phone call, which are located at one work site;

an accepting unit that accepts an emergency notification to said site worker;

an emergency displaying unit that displays and outputs said accepted emergency notification on said information processing terminal via said terminal communication unit; and

an emergency calling unit that calls said IP telephone terminal via said terminal communication unit to make said site worker recognize said emergency notification.

2. The notification apparatus as set forth in claim 1, further comprising a detecting unit that detects whether said site worker has responded or not to the calling of said emergency notification to said IP telephone terminal.

3. The notification apparatus as set forth in claim 2,

wherein said emergency calling unit allows a notification message for notifying said site worker of said emergency notification to be output by sound to said IP telephone terminal when said site worker has responded to the calling of said emergency notification to said IP telephone terminal.

4. The notification apparatus as set forth in claim 2,

wherein said emergency calling unit allows a notification message for communicating a content of said emergency notification to the said worker to be output by sound to said IP telephone terminal when said site worker has responded to the calling of said emergency notification to said IP telephone terminal.

5. The notification apparatus as set forth in claim 4, further comprising:

a receiving unit that receives certification information of said site worker that has responded to the calling of said emergency notification to said IP telephone terminal, and

a certification unit that certifies said site worker based on said certification information of said site worker.

6. The notification apparatus as set forth in claim 5, further comprising a recording unit that records, for each of said work site, a detection result of whether said site worker has responded to the calling of said emergency notification to said IP telephone terminal in said detecting unit.

7. The notification apparatus as set forth in claim 6,

wherein said recording unit records that said site worker has not responded to the calling of said emergency notification at the work site when said site worker has not been certified by said certification unit, and

records said certified site worker as the site worker that has responded to the calling of said emergency notification at the work site when said site worker has been certified by said certification unit.

8. The notification apparatus as set forth in claim 6, further comprising a controlling unit that allows said emergency calling unit to call said IP telephone terminal via said terminal communication unit with respect to a work site at which it is recorded that there is no response to said emergency notification by said site worker by making reference to said recording unit.

9. A notification system comprising:

an information processing terminal that is located at a work site and used for a predetermined site work process by a site worker;

an IP telephone terminal that is located at said work site and used for IP phone call; and

a management apparatus that is connected to said information processing terminal and said IP telephone terminal via a network,

wherein said information processing terminal includes;

a communication unit that communicates with said management apparatus via said network; and

a displaying unit that performs display processing controlled by said management apparatus via said communication unit,

said IP telephone terminal includes;

a communication unit that communicates with said management apparatus via said network; and

a ringing unit that receives a call from said management apparatus via said communication unit, and sounds the ring tone, and

said management apparatus comprises;

a communication unit that communicates with said information processing terminal and said IP telephone terminal via said network;

an accepting unit that accepts an emergency notification to said site worker;

an emergency displaying unit that communicates with said information processing terminal via said communication unit and allows said emergency notification accepted by said accepting unit to be displayed and output on said displaying unit of said information processing terminal; and

an emergency calling unit that communicates with said information processing terminal via said communication unit and calls said IP telephone terminal to make said site worker recognize said emergency notification.

10. The notification system as set forth in claim 9,

wherein said management apparatus further comprises a detecting unit that detects whether said site worker has responded or not to the calling of said emergency notification to said IP telephone terminal.

11. The notification system as set forth in claim 10,

wherein said emergency calling unit of said management apparatus allows a notification message for notifying said site worker of said emergency notification to be output by sound to said IP telephone terminal when said site worker has responded to the calling of said emergency notification to said IP telephone terminal.

12. The notification system as set forth in claim 10,

wherein said emergency calling unit of said management apparatus allows a notification message for communicating a content of said emergency notification to said site worker to be output by sound to said IP telephone terminal when said site worker has responded to the calling of said emergency notification to said IP telephone terminal.

13. The notification system as set forth in claim 12,

wherein said IP telephone terminal includes:

a reading unit that reads certification information of said site worker that has responded to the calling of said emergency notification; and

a certification transmitting unit that transmits said certification information to said management apparatus via said communication unit, and

said management apparatus further comprises;

a receiving unit that receives said certification information of said site worker that has responded to the calling to said IP telephone terminal from said IP telephone terminal via said communication unit; and

a certification unit that certifies said site worker based on said certification information of said site worker.

14. The notification system as set forth in claim 13,

wherein said management apparatus further comprises a recording unit that records, for each of said work site, a detection result of whether said site worker has responded to the calling of said emergency notification to said IP telephone terminal in said detecting unit.

15. The notification system as set forth in claim 14,

wherein said recording unit of said management apparatus records that said site worker has not responded to the calling of said emergency notification at the work site when said site worker has not been certified by said certification unit, and

records said certified site worker as the site worker that has responded to the calling of said emergency notification at the work site when said site worker has been certified by said certification unit.

16. The notification system as set forth in claim 14,

wherein said management apparatus further comprises a controlling unit that allows said emergency calling unit to call said IP telephone terminal with respect to a work site at which it is recorded that there is no response to said emergency notification by said site worker by making reference to said recording unit.

17. A method of operating a notification apparatus that communicates with an information processing terminal used for a predetermined site work process by a site worker and an IP telephone terminal used for IP phone call, which are located at one work site, including:

making said notification apparatus accept an emergency notification to said site worker;

making said notification apparatus display and output said accepted emergency notification on said information processing terminal; and

making said notification apparatus call said IP telephone terminal to make said site worker recognize said emergency notification.

18. A program for allowing a computer to realize a notification apparatus that communicates with an information processing terminal used for a predetermined site work process by a site worker and an IP telephone terminal used for IP phone call, which are located at one work site,

wherein the program allows said computer to execute:

a reception procedure by which said notification apparatus accepts an emergency notification to said site worker;

an emergency displaying procedure by which said notification apparatus displays and outputs said accepted emergency notification on said information processing terminal; and

an emergency calling procedure by which said notification apparatus calls said IP telephone terminal to make said site worker recognize said emergency notification.

19. A notification apparatus comprising:

a terminal communication means for communicating with an information processing terminal used for a predetermined site work process by a site worker and an IP telephone terminal used for IP phone call, which are located at one work site;

an accepting means for accepting an emergency notification to said site worker;

an emergency displaying means for displaying and outputting said accepted emergency notification on said information processing terminal via said terminal communication means; and

an emergency calling means for calling said IP telephone terminal via said terminal communication unit to make said site worker recognize said emergency notification.

20. A notification system comprising:

an information processing terminal that is located at a work site and used for a predetermined site work process by a site worker;

an IP telephone terminal that is located at said work site and used for IP phone call; and

a management apparatus that is connected to said information processing terminal and said IP telephone terminal via a network,

wherein said information processing terminal includes;

a communication means for communicating with said management apparatus via said network; and

a displaying means for performing display processing controlled by said management apparatus via said communication means,

said IP telephone terminal includes;

a communication means for communicating with said management apparatus via said network; and

a ringing means for receiving a call from said management apparatus via said communication means, and sounds the ring tone, and

said management apparatus comprises;

a communication means for communicating with said information processing terminal and said IP telephone terminal via said network;

an accepting means for accepting an emergency notification to said site worker;

an emergency displaying means for communicating with said information processing terminal via said communication unit, and allowing said emergency notification accepted by said accepting means to be displayed and output on said displaying means of said information processing terminal; and

an emergency calling means for communicating with said information processing terminal via said communication means, and calling said IP telephone terminal to make said site worker recognize said emergency notification.