SYSTEM AND METHOD FOR INFORMATION ACQUISITION AND SHARING

• US 20100010873A1
• Filed: 07/09/2009
• Published: 01/14/2010
• Est. Priority Date: 07/09/2008
• Status: Abandoned Application

• Current Assignee: Matt Moreau
• Original Assignee: Matt Moreau
• Inventors: Moreau, Matt
• Application Number:
  US12/499,889
• Publication Number:
  US 20100010873A1
• Time in Patent Office: Days
• US Class Current: 705/10
• CPC Class Codes: G06Q 30/02 Marketing; Price estimation or determination; Fundraising
• CPC Class Codes: G06Q 30/0207 Discounts or incentives, e.g. coupons or rebates
• CPC Class Codes: G06Q 30/0211 Determining the effectiveness of discounts or incentives
• CPC Class Codes: G06Q 30/0236 Incentive or reward received by requiring registration or ID from user
• CPC Class Codes: G06Q 30/06 Buying, selling or leasing transactions
• CPC Class Codes: G06Q 50/12 Hotels or restaurants

Abstract

A business card scanner with software recognition or optical character recognition (or at a network server) that is placed within a business, retail space and/or point of customer contact and typically at the point of customer sale in the particular business. A business card can be requested from a customer by a customer service representative within a business. A free standing automated kiosk, interactive screen, or stand-alone automated inquiry could also request a business card from anyone in the vicinity via inquiry. The configuration of the business card scanner that resides in a kiosk model could be stand alone or be part of a larger modality/device already within a particular business or used in conjunction with other devices in the same space. The inquiry is any type of messaging/communication that results in a business card being inserted by a customer.

Claims

1. A method for information acquisition and sharing in a customer loyalty environment comprising:

receiving, by a scanner module, an information carrying card;

scanning the card;

extracting, via optical character recognition, one or more portions of information from the card;

correlating and storing the one or more portions of information in a database; and

one or more of determining an action and analyzing the one or more portions of information for customer loyalty tracking.

2. The method of claim 1, wherein the information carrying card is one or more of a business card, rewards card, driver'"'"'s license, student ID and an ID card.

3. The method of claim 1, further comprising printing a coupon as a result of the determining an action step.

4. The method of claim 1, further comprising updating a customer loyalty field based on the scanning step.

5. The method of claim 1, further comprising generating one or more reports based on the stored one or more portions of information.

6. The method of claim 1, further comprising providing a search interface to search the one or more portions of information.

7. The method of claim 1, further comprising performing an incentive-based action based on the analysis.

8. The method of claim 1, further comprising establishing trending reports based on the one or more portions of data.

9. The method of claim 1, further comprising locating one or more of the scanner modules at one or more of a businesses, restaurant, bar, wine bar, store, liquor store, coffee shop, hotel, motel, airport, airplane, real estate development office, sales office, model homes, homes for sale, medical practice, office, grocery store, electronic retail, home improvement store, hardware store, spa, gym, salon, clothing store, golf course, country club, golf club fitting location, tennis club, ski shop, ski resort, outdoor retail location, bank, law firm, car rental location, a cab, a town car, a train, a subway, a bus, public transportation, in elevators, architecture firm, construction or contractor sales office, computer store, mall kiosk, school system, trade show, event, mobile location.

10. One or more means for performing the steps of claim 1.

11. A computer-readable storage media having instructions stored thereon, that when executed by a processor, perform the steps of claim 1.

13. The system of claim 1, wherein the information carrying card is one or more of a business card, rewards card, driver'"'"'s license, student ID and an ID card.

14. The system of claim 1, further comprising a printer that prints a coupon as a result of the determining an action step.

15. The system of claim 1, further comprising a customer loyalty field that is updated based on the scanning step.

16. The system of claim 1, wherein one or more reports are generated based on the stored one or more portions of information.

17. The system of claim 1, further comprising a search interface to search the one or more portions of information.

18. The system of claim 1, wherein an incentive-based action is performed based on the analysis.

19. The system of claim 1, wherein trending reports are established based on the one or more portions of data.

20. The system of claim 1, wherein one or more of the scanner modules are located at one or more of a businesses, restaurant, bar, wine bar, store, liquor store, coffee shop, hotel, motel, airport, airplane, real estate development office, sales office, model homes, homes for sale, medical practice, office, grocery store, electronic retail, home improvement store, hardware store, spa, gym, salon, clothing store, golf course, country club, golf club fitting location, tennis club, ski shop, ski resort, outdoor retail location, bank, law firm, car rental location, a cab, a town car, a train, a subway, a bus, public transportation, in elevators, architecture firm, construction or contractor sales office, computer store, mall kiosk, school system, trade show, event, mobile location.

21. The method of claim 1, further comprising notifying the subscriber where a previously defined parsed field is identified as pertinent by the subscriber in a scanned card.

23. The method of claim 1, wherein content on a display interface displays dynamic content defined by a subscriber and identified effective messaging, based on measured and data mined metrics.

25. The method of claim 1, wherein customer loyalty and a designed rewards program is measured via the scanner module.

12. A system for information acquisition and sharing in a customer loyalty environment comprising:

receiving, by a scanner module, an information carrying card;

scanning the card;

extracting, via optical character recognition, one or more portions of information from the card;

correlating and storing the one or more portions of information in a database; and

one or more of determining an action and analyzing the one or more portions of information for customer loyalty tracking.

22. The system of claim 12, wherein a reporting module notifies the subscriber where a previously defined parsed field is identified as pertinent by the subscriber in a scanned card followed by a subsequent alert.

24. The system of claim 12, further comprising displaying dynamic content defined by a subscriber and identified effective messaging, based on measured and data mined metrics.

26. The system of claim 12, further comprising a customer loyalty or rewards program measured via the scanner module.