INTELLIGENT ELECTRONIC MAIL SERVER MANAGER, AND SYSTEM AND METHOD FOR COORDINATING OPERATION OF MULTIPLE ELECTRONIC MAIL SERVERS

• US 20100011079A1
• Filed: 07/14/2009
• Published: 01/14/2010
• Est. Priority Date: 07/14/2008
• Status: Active Grant

• Current Assignee: Dynamic Network Services, Inc. (Oracle Corporation)
• Original Assignee: Dynamic Network Services, Inc. (Oracle Corporation)
• Inventors: Marshall, Charles, Horsfall, Matthew, Daly, Thomas, Hitchcock, Jeremy
• Granted Patent: US 9,070,115 B2
• Time in Patent Office: Days
• US Class Current: 709/206
• CPC Class Codes: G06Q 10/107 Computer-aided management of electronic mailing [e-mailing]
• CPC Class Codes: H04L 43/0888 Throughput
• CPC Class Codes: H04L 51/046 Interoperability with other network applications or services
• CPC Class Codes: H04L 51/224 providing notification on incoming messages, e.g. pushed notifications of received messages
• CPC Class Codes: H04L 67/10 in which an application is distributed across nodes in the network software deployment G06F8/60; multiprogramming arrangements G06F9/46

Abstract

Provided are an electronic mail server manager, and a system and method for coordinating operation of multiple electronic mail servers to efficiently store, process, and forward a high volume of electronic mail. The system for managing operation of multiple email servers in accordance with one embodiment may comprise an email message queue; a plurality of receiving email servers; a plurality of sending email servers; and an email server manager having a memory and a processor configured by the memory to perform the steps of storing received email messages in an email message queue; extracting destinations from the email messages; and delivering the email messages to the destinations by way of the sending email servers in correspondence to feedback received from the sending email servers and/or the destinations.

Claims

1. An email server manager for managing operation of multiple email servers, the manager comprising:

a memory; and

a processor configured by the memory to perform the steps of;

storing received email messages in an email message queue;

extracting destinations from the email messages; and

delivering the email messages to the destinations by way of a plurality of sending email servers in correspondence to feedback received from the sending email servers and/or the destinations.

2. An email server manager for managing operation of multiple email servers, the manager comprising:

a memory; and

a processor configured by the memory to perform the steps of;

storing received email messages in an email message queue;

extracting destinations from the email messages; and

sending a first email message among the email messages in the queue as a first delivery attempt probe to a first destination among the destinations by way of a first sending email server among a plurality of sending email servers in accordance with a prescribed destination probe schedule;

wherein at least a second sending email server, different from the first sending email server, is prevented from sending the first email message or another email message having the first destination during the time that the first delivery attempt probe is being carried out.

3. An email server manager according to claim 2 wherein at least a second email message among the email messages in the queue, different from the first email message but having the first destination, is prevented from being sent by the sending email servers during the time that the first delivery attempt probe is being carried out.

4. An email server manager according to claim 3 wherein the processor is furthermore configured by the memory to perform the step of:

selectively delivering at least a third email message among the email messages in the queue, different from the first email message but having the first destination, to the first destination in the event that the delivery attempt probe is delivered successfully.

5. An email server manager according to claim 2 wherein the processor is furthermore configured by the memory to perform the step of:

filtering the received email messages prior to the storing of the received email messages in the email message queue.

6. An email server manager according to claim 2 wherein the processor is furthermore configured by the memory to perform the step of:

balancing the respective loads on the sending email servers.

7. An email server manager according to claim 2 wherein the processor is furthermore configured by the memory to perform the step of:

optimizing delivery of the email messages to reflect actual or anticipated email traffic.

8. An email server manager according to claim 2 wherein the processor is furthermore configured by the memory to perform the step of:

avoiding a collision with a busy sending email server among the sending email servers or a busy destination among the destinations.

9. An email server manager according to claim 2 wherein the processor is furthermore configured by the memory to perform the step of:

working around a crashed sending email server among the sending email servers or a crashed destination among the destinations.

10. A system for managing operation of multiple email servers, the system comprising:

a memory;

an email message queue; and

a processor configured by the memory to perform the steps of;

storing received email messages in the queue;

extracting destinations from the email messages; and

sending a first email message among the email messages in the queue as a first delivery attempt probe to a first destination among the destinations by way of a first sending email server among a plurality of sending email servers in accordance with a prescribed destination probe schedule;

wherein at least a second sending email server, different from the first sending email server, is prevented from sending the first email message or another email message having the first destination during the time that the first delivery attempt probe is being carried out.

11. A system according to claim 10 wherein at least a second email message among the email messages in the queue, different from the first email message but having the first destination, is prevented from being sent by the sending email servers during the time that the first delivery attempt probe is being carried out.

12. A system according to claim 11 wherein the processor is furthermore configured by the memory to perform the step of:

selectively delivering at least a third email message among the email messages in the queue, different from the first email message but having the first destination, to the first destination in the event that the delivery attempt probe is delivered successfully.

13. A system for managing operation of multiple email servers, the system comprising:

an email message queue;

a plurality of sending email servers; and

an email server manager having a memory and a processor configured by the memory to perform the steps of;

storing received email messages in the queue;

extracting destinations from the email messages; and

sending a first email message among the email messages in the queue as a first delivery attempt probe to a first destination among the destinations by way of a first sending email server among the sending email servers in accordance with a prescribed destination probe schedule;

wherein at least a second sending email server, different from the first sending email server, is prevented from sending the first email message or another email message having the first destination during the time that the first delivery attempt probe is being carried out.

14. A system according to claim 13 wherein at least a second email message among the email messages in the queue, different from the first email message but having the first destination, is prevented from being sent by the sending email servers during the time that the first delivery attempt probe is being carried out.

15. A system according to claim 14 wherein the processor is furthermore configured by the memory to perform the step of:

selectively delivering at least a third email message among the email messages in the queue, different from the first email message but having the first destination, to the first destination in the event that the delivery attempt probe is delivered successfully.

16. A system for managing operation of multiple email servers, the system comprising:

an email message queue;

a plurality of receiving email servers; and

a plurality of sending email servers; and

an email server manager having a memory and a processor configured by the memory to perform the steps of;

storing received email messages in the queue;

extracting destinations from the email messages; and

sending a first email message among the email messages in the queue as a first delivery attempt probe to a first destination among the destinations by way of a first sending email server among the sending email servers in accordance with a prescribed destination probe schedule;

wherein at least a second sending email server, different from the first sending email server, is prevented from sending the first email message or another email message having the first destination during the time that the first delivery attempt probe is being carried out.

17. A system according to claim 16 wherein at least a second email message among the email messages in the queue, different from the first email message but having the first destination, is prevented from being sent by the sending email servers during the time that the first delivery attempt probe is being carried out.

18. A system according to claim 17 wherein the processor is furthermore configured by the memory to perform the step of:

selectively delivering at least a third email message among the email messages in the queue, different from the first email message but having the first destination, to the first destination in the event that the delivery attempt probe is delivered successfully.

19. A computer-readable medium having stored thereon computer-executable instructions for configuring a processor to perform the steps of:

storing received email messages in an email message queue;

extracting destinations from the email messages; and

sending a first email message among the email messages in the queue as a first delivery attempt probe to a first destination among the destinations by way of a first sending email server among a plurality of sending email servers in accordance with a prescribed destination probe schedule;

wherein at least a second sending email server, different from the first sending email server, is prevented from sending the first email message or another email message having the first destination during the time that the first delivery attempt probe is being carried out; and

wherein at least a second email message among the email messages in the queue, different from the first email message but having the first destination, is prevented from being sent by the sending email servers during the time that the first delivery attempt probe is being carried out.

20. A email server management system for improving capacity, throughput, and efficiency of a plurality of email servers, the system comprising:

front end handler means for handling received email messages;

queue handler means for handling queuing of the received email messages;

back end handler means for handling sending of the queued messages; and

intelligent feature handler means for handling intelligent features for further improving capacity, throughput, and efficiency of the email servers.