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Method and Apparatus for Describing and Profiling Employee Schedules

  • US 20100017251A1
  • Filed: 07/03/2008
  • Published: 01/21/2010
  • Est. Priority Date: 07/03/2008
  • Status: Abandoned Application
First Claim
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17. An apparatus for identifying activities within a work schedule comprising:

  • means for identifying an agent;

    means for defining at least one schedule profile associated with a single workday of the agent; and

    means for identifying any occurrences within the work schedule that match the defined schedule profile.

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