SERVICE REQUEST SYSTEM
First Claim
1. A service request system for use in a bar or lounge area to request service from service staff, comprising:
- at least one moveable request unit located within the bar or lounge area;
at least one receiver located within the bar or lounge area;
a location unit; and
a display,wherein the request unit comprises a manual control and wireless radio means which sends a radio request for service signal in response to operation of the manual control,wherein the receiver receives the request for service signal and determines the relative location, relative to itself, of the request unit, and reports reception of the request for service signal to the display, wherein the location unit calculates the location of the request unit within the bar or lounge area from the determined relative location and the location of the receiver, and wherein the display shows the calculated location to the service staff.
1 Assignment
0 Petitions
Accused Products
Abstract
A service request system comprises a number of request units (5) located within a service area (1), a number of receivers (4), a location unit and a display. The request unit comprises a manual control and wireless radio transmitter and sends a radio request for service signal in response to operation of the manual control. A receiver receives a request for service signal and reports reception of the request for service signal and the relative position, relative to itself, of the request unit to the location unit. The location unit derives the location of the sending request unit within the service area from the report and relative position and shows this location on the display.
12 Citations
25 Claims
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1. A service request system for use in a bar or lounge area to request service from service staff, comprising:
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at least one moveable request unit located within the bar or lounge area; at least one receiver located within the bar or lounge area; a location unit; and a display, wherein the request unit comprises a manual control and wireless radio means which sends a radio request for service signal in response to operation of the manual control, wherein the receiver receives the request for service signal and determines the relative location, relative to itself, of the request unit, and reports reception of the request for service signal to the display, wherein the location unit calculates the location of the request unit within the bar or lounge area from the determined relative location and the location of the receiver, and wherein the display shows the calculated location to the service staff. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15, 16, 17, 18, 19, 20, 21, 22, 23, 24, 25)
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Specification