METHOD AND SYSTEM FOR PROVIDING ASSISTED COMMUNICATIONS

• US 20100027765A1
• Filed: 07/30/2008
• Published: 02/04/2010
• Est. Priority Date: 07/30/2008
• Status: Active Grant

• Current Assignee: Verizon Patent and Licensing Incorporated (Verizon Communications Inc.)
• Original Assignee: MCI Communications Services Incorporated (Verizon Communications Inc.), Verizon Business Network Services, Inc. (Verizon Communications Inc.)
• Inventors: Haldeman, Kurt P., Sartini, Robert A., Schultz, Paul T., McKee, Martin W.
• Granted Patent: US 8,325,883 B2
• Time in Patent Office: Days
• US Class Current: 379/52
• CPC Class Codes: H04M 11/04 with alarm systems, e.g. fire, police or burglar alarm systems
• CPC Class Codes: H04M 2201/60 Medium conversion
• CPC Class Codes: H04M 2203/2066 Call type detection of indication, e.g. voice or fax, mobile of fixed, PSTN or IP
• CPC Class Codes: H04M 3/42391 where the subscribers are hearing-impaired persons, e.g. telephone devices for the deaf

Abstract

An approach is provided for selectively translating a communication session and associated media among different formats based on user sensory impairment, preferred communication format, device capability, and restrictive environmental conditions.

Claims

1. A method comprising:

receiving a request to establish a communication session from a first user to a second user;

retrieving user profiles for the first user and the second user; and

selectively translating media associated with the communication session based on the profiles.

2. A method of claim 1, wherein each of the user profiles includes either sensory impairment information, preferred communications format, device capability information corresponding to a device configured to receive or initiate the communication session, or a combination thereof.

3. A method of claim 2, wherein the sensory impairments include hearing impairment and sight impairment.

4. A method of claim 1, wherein the communication session includes voice communication, text-based communication, video communication, or multimedia conferencing.

5. A method of claim 1, further comprising:

receiving input, from either the first user or the second user, specifying an environmental condition; and

modifying the translation of the media for a corresponding one of the users based on the environmental condition.

6. A method of claim 1, wherein the translating step includes either:

maintaining a non-translated version of the media for one of the users;

converting speech to text;

converting speech to text then to streaming sign language;

converting speech to text then to Braille;

converting multimedia content metadata to speech or text;

converting multimedia content metadata to streaming sign language;

converting multimedia content metadata to Braille;

converting video caption data to streaming sign language;

or

converting video caption data to Braille.

7. A method of claim 1, further comprising:

determining the user profile of a third user, wherein the communication supports a conference among the users and the media is selectively translated for the third user based on the user profile of the third user.

8. A method of claim 1, further comprising:

tagging the media with metadata relating to the translation.

9. An apparatus comprising:

a communication interface to receive a request to establish a communication session from a first user to a second user; and

a processor configured to retrieve user profiles for the first user and the second user, and to selectively translate media associated with the communication session based on the profiles.

10. An apparatus of claim 9, wherein each of the user profiles includes either sensory impairment information, preferred communications format, device capability information corresponding to a device configured to receive or initiate the communication session, or a combination thereof.

11. An apparatus of claim 10, wherein the sensory impairments include hearing impairment and sight impairment.

12. An apparatus of claim 9, wherein the communication session includes voice communication, text-based communication, video communication, or multimedia conferencing.

13. An apparatus of claim 9, further comprising:

a communication interface to receive input, from either the first user or the second user, specifying an environmental condition; and

a processor configured to modify the translation of the media for a corresponding one of the users based on the environmental condition.

14. An apparatus of claim 9, further comprising:

a processor configured to maintain a non-translated version of the media for one of the users, convert speech to text, convert speech to text then to streaming sign language, convert speech to text then to Braille, convert multimedia content metadata to speech or text, convert multimedia content metadata to streaming sign language, convert multimedia content metadata to Braille, convert video caption data to streaming sign language, and convert video caption data to Braille.

15. An apparatus of claim 9, further comprising:

a processor configured to determine the user profile of a third user, wherein the communication supports a conference among the users and the processor is further configured to selectively translate for the third user based on the user profile of the third user.

16. An apparatus of claim 9, further comprising:

a processor configured to tag the media with metadata relating to the translation.

17. A system comprising:

a gateway configured to communicate over a communication network that serves a plurality of communication devices; and

an application server coupled to the gateway and configured to receive a request to establish a communication session from a first user to a second user, retrieve user profiles for the first user and the second user; and

selectively translate media associated with the communication session based on the profiles;

wherein the application server includes a translation module incorporating a speech recognition engine, text-to-speech module, caption generator, streaming sign language generator, Braille generator, or any combination thereof.

18. A system of claim 17, wherein the application server is further configured to receive input, from either the first user or second user, specifying an environmental condition;

and modify the translation of the media for a corresponding one of the users based on the environmental condition.

19. A system of claim 17, wherein the application server is further configured to determine the user profile of a third user, wherein the communication supports a conference among the users and the media is selectively translated for the third user based on the user profile of the third user.