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Premises Enabled Mobile Kiosk, Using Customers' Mobile Communication Device

  • US 20100036670A1
  • Filed: 08/06/2008
  • Published: 02/11/2010
  • Est. Priority Date: 08/06/2008
  • Status: Active Grant
First Claim
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1. A communication method, comprising:

  • determining that a customer or employee has entered a predefined area corresponding to a premises;

    in response to the detecting step, generating a contact for the customer or employee via a mobile kiosk;

    tagging the contact with a premises tag which indicates that the contact is originating with an association to the premises; and

    sending the contact to a contact center.

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