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METHODS FOR PROVIDING ENHANCED CUSTOMER SERVICE

  • US 20100036876A1
  • Filed: 08/11/2008
  • Published: 02/11/2010
  • Est. Priority Date: 08/11/2008
  • Status: Abandoned Application
First Claim
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1. A method performed by a computer system, the method comprising:

  • storing a file on the computer system, the file comprising;

    an identifier for a vehicle;

    an identifier for a customer; and

    information regarding a service performed on the vehicle;

    creating an entry in a database, the entry comprising reference information pertaining to the file;

    retrieving the file using the reference information in the database entry; and

    providing an electronic communication to the customer, the electronic communication comprising a link to the file.

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