APPARATUS AND METHOD FOR MANAGING A NETWORK
First Claim
1. A computer-readable storage medium comprising computer instructions for:
- monitoring a physical layer, a data link layer and a network layer of an Internet Protocol Television (IPTV) network;
obtaining a plurality of alarm signals from one or more of the physical layer, the data link layer and the network layer that are associated with an undesired condition of the IPTV network;
obtaining one or more customer reports associated with the undesired condition;
synthesizing the plurality of alarm signals and the one or more customer reports to determine a correlation;
obtaining topology information associated with network devices in the IPTV network;
isolating the undesired condition to a network component in the IPTV network using the correlation and the topology information; and
performing remote testing of the network component to validate the isolation of the undesired condition.
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Accused Products
Abstract
A system that incorporates teachings of the present disclosure may include, for example, a server comprising a controller to monitor a physical layer, a data link layer and a network layer of an Internet Protocol Television (IPTV) network, obtain a plurality of alarm signals from one or more of the physical layer, the data link layer and the network layer that are associated with an undesired condition of the IPTV network, synthesize the plurality of alarm signals to determine a correlation, obtain topology information associated with network devices in the IPTV network, and isolate the undesired condition to a network component in the IPTV network using the correlation and the topology information. Other embodiments are disclosed.
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Citations
25 Claims
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1. A computer-readable storage medium comprising computer instructions for:
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monitoring a physical layer, a data link layer and a network layer of an Internet Protocol Television (IPTV) network; obtaining a plurality of alarm signals from one or more of the physical layer, the data link layer and the network layer that are associated with an undesired condition of the IPTV network; obtaining one or more customer reports associated with the undesired condition; synthesizing the plurality of alarm signals and the one or more customer reports to determine a correlation; obtaining topology information associated with network devices in the IPTV network; isolating the undesired condition to a network component in the IPTV network using the correlation and the topology information; and performing remote testing of the network component to validate the isolation of the undesired condition. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8)
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9. A server comprising a controller to:
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monitor a physical layer, a data link layer and a network layer of an Internet Protocol Television (IPTV) network; obtain a plurality of alarm signals from one or more of the physical layer, the data link layer and the network layer that are associated with an undesired condition of the IPTV network; synthesize the plurality of alarm signals to determine a correlation; obtain topology information associated with network devices in the IPTV network; and isolate the undesired condition to a network component in the IPTV network using the correlation and the topology information. - View Dependent Claims (10, 11, 12, 13)
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14. A server comprising a controller to:
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monitor an Internet Protocol Television (IPTV) network having a physical layer, a data link layer and a network layer; obtain a plurality of alarm signals from One or more of the physical layer, the data link layer and the network layer that are associated with an undesired condition of the IPTV network; obtain one or more customer reports associated with the undesired condition; synthesize the plurality of alarm signals and the one or more customer reports to determine a correlation; isolate the undesired condition to a network component in the IPTV network using the correlation; and perform remote testing of the network component to validate the isolation of the undesired condition. - View Dependent Claims (15, 16, 17, 18, 19)
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- 20. A network device comprising a controller to transmit a plurality of alarm signals to a management server, wherein the plurality of alarm signals indicate an undesired condition associated with each of a physical layer, a data link layer and a network layer of an Internet Protocol Television (IPTV) network, wherein the undesired condition is isolated by the management server to a network component in the IPTV network using a correlation and topology information, wherein the correlation is determined by the management server using the plurality of alarm signals and one or more customer reports associated with the undesired condition, and wherein the topology information is associated with network devices in the IPTV network.
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22. A method of managing an internet protocol media network, comprising:
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monitoring a physical layer, a data link layer and a network layer of the network; obtaining a plurality of alarm signals from one or more of the physical layer, the data link layer and the network layer that are associated with an undesired condition of the network; obtaining one or more customer reports associated with the undesired condition; synthesizing the plurality of alarm signals and the one or more customer reports to determine a correlation; obtaining topology information associated with network devices in the network; and isolating the undesired condition to a network component in the network using the correlation and the topology information. - View Dependent Claims (23, 24, 25)
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Specification