GROUPING SERVICE ORDERS IN AN ELECTRONIC SERVICES MARKETPLACE

• US 20100042461A1
• Filed: 10/30/2008
• Published: 02/18/2010
• Est. Priority Date: 08/15/2008
• Status: Abandoned Application

• Current Assignee: Transform Sr Brands, LLC (ESL Investments, Inc.)
• Original Assignee: Sears Brands LLC (Sears Holdings Corporation)
• Inventors: Carpenter, Sarah E., Butler, Rhett A., Coll, George A.
• Application Number:
  US12/261,441
• Publication Number:
  US 20100042461A1
• Time in Patent Office: Days
• US Class Current: 705/9
• CPC Class Codes: G06Q 10/063 Operations research, analysis or management
• CPC Class Codes: G06Q 30/0261 based on user location
• CPC Class Codes: G06Q 30/06 Buying, selling or leasing transactions
• CPC Class Codes: G06Q 30/0601 Electronic shopping [e-shopping]

Abstract

Described herein is technology for, among other things, grouping service orders in an electronic services marketplace. The technology involves receiving first and second service orders, comparing the first and second service orders, determining whether a relationship exists between certain criteria of the first and second service orders, and routing the first and second service orders together to a service provider that is to perform the services associated with the first and second service orders, when there is a relationship between the certain criteria of the first and second service orders.

Claims

1. A method of grouping service orders, comprising:

receiving a first service order and a second service order;

comparing the first service order with the second service order;

determining whether a relationship exists between certain criteria of the first and second service orders; and

routing the first and second service orders together to a service provider when there is a relationship between the certain criteria of the first and second service orders, wherein the service provider is to perform the services associated with the first and second service orders.

2. The method as recited in claim 1, wherein the first service order and the second service order are received at different times.

3. The method as recited in claim 1, further comprising:

creating a grouped service order comprising the first and second service orders, when there is a relationship between the certain criteria of the first and second service orders, and

wherein routing the first and second service orders together to the service provider comprises routing the grouped service order to the service provider.

4. The method as recited in claim 1, wherein the criteria includes one or more items selected from the group consisting of a service date, a service date range, a service location, a geographic region corresponding to the service order, and a service category.

5. The method as recited in claim 1, wherein the first service order includes a first price and the second service order includes a second price, and wherein the method further comprises:

determining a discounted grouped service order price based on the first price, the second price, and a discount function.

6. The method as recited in claim 1, wherein determining whether a relationship exists between certain criteria of the first and second service orders comprises:

determining whether the first and second service orders involve a same service category;

determining whether the first and second service orders involve respective service locations that are geographically related; and

determining whether the first and second service orders involve any overlapping service dates,

wherein the relationship exists between the first and second service orders when the first and second service orders involve the same service category, involve geographically related service locations, and involve overlapping service dates.

7. The method as recited in claim 6, wherein determining whether the first and second service orders involve respective service locations that are geographically related comprises:

determining whether the respective service locations of the first and second service orders are the same.

8. The method as recited in claim 6, wherein determining whether the first and second service orders involve respective service locations that are geographically related comprises:

determining whether the respective service locations of the first and second service orders are less than a maximum distance from each other.

9. The method as recited in claim 6, wherein determining whether the first and second service orders involve respective service locations that are geographically related comprises:

determining whether the respective service locations of the first and second service orders are within a within a same zip code.

10. The method as recited in claim 6, wherein determining whether the first and second service orders involve respective service locations that are geographically related comprises:

determining whether the respective service locations of the first and second service orders are within a same city.

11. The method as recited in claim 1 further comprising:

determining whether the first and second service orders satisfy an exception, when it is determined that a relationship does not exist between the certain criteria of the first and second service orders; and

routing the first and second service orders together to the service provider when the first and second service orders satisfy the exception, wherein the service provider is to perform the services associated with the first and second service orders.

12. The method as recited in claim 1, further comprising:

routing the first service order to the service provider as an individual, un-grouped service order, for acceptance, when it is determined that a relationship does not exist between the first and second service orders.

13. The method as recited in claim 12, further comprising:

waiting a length of time before routing the first service order to the service provider as the individual, un-grouped service order, for acceptance, when it is determined that the relationship does not exist between the first and second service orders.

14. The method as recited in claim 13, wherein the length of time varies depending on a service date of the first service order.

15. A method of grouping service orders for subsequent provision to a plurality of service providers, comprising:

receiving a new service order;

comparing the new service order with other pending service orders;

determining whether a relationship exists between the new service order and one or more of the other pending service orders;

linking the new service order with the related pending service orders;

creating a new grouped service order including the new service order and one or more of the related pending service orders; and

providing the new grouped service order to one or more of the service providers for acceptance.

16. The method as recited in claim 15, wherein the pending service orders comprise one or more existing grouped service orders and one or more ungrouped individual service orders, wherein the one or more existing grouped service orders, the one or more individual ungrouped service orders, and the new grouped service order are each an event, and wherein creating the new grouped service order comprises grouping the new service order with the one or more of the related pending service orders so as to minimize a total number of events.

17. The method as recited in claim 16, wherein creating the new grouped service order further comprises creating the new grouped service order so as to maximize the number of service providers that satisfy service provider criteria of the events.

18. The method as recited in claim 15, further comprising:

providing a user interface for enabling a user to ungroup one or more component service orders from an existing grouped service order.

19. The method as recited in claim 15, further comprising:

providing a user interface for enabling a user to manually group two or more individual ungrouped service orders with each other.

20. The method as recited in claim 15, further comprising:

providing a user interface for enabling a user to manually group one or more individual ungrouped service orders with an existing grouped service order.

21. The method as recited in claim 15, further comprising:

ungrouping the new grouped service order into its component service orders after the new grouped service order has been accepted by a particular service provider; and

managing life cycles of the component service orders independently from one another.