Methods, Systems, and Computer-Readable Media for Facility Integrity Testing
1 Assignment
0 Petitions
Accused Products
Abstract
Methods, systems, and computer-readable media provide for facility integrity testing. According to embodiments, a method for populating a watch list with circuits of a communications network to be monitored for repeat failures is provided. According to the method, a trouble ticket associated with one of the circuits and a trouble code and analysis code (TC/AC) combination associated with the trouble ticket is retrieved. Whether the trouble ticket meets a watch list criterion is determined. In response to determining that the trouble ticket meets the watch list criterion, the trouble ticket and the TC/AC combination are added to the watch list.
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Citations
40 Claims
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1-20. -20. (canceled)
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21. A method for populating a watch list with circuits of a communications network to be monitored for repeat failures, comprising:
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generating a trouble ticket for resolving a failure of a circuit; and upon resolving the failure of a circuit, associating the trouble ticket with a trouble code and analysis code (TC/AC) combination, the TC identifying a trouble causing the failure of the circuit, the AC identifying work performed by a technician to resolve the trouble identified by the TC. - View Dependent Claims (22, 23, 24, 25, 26, 27)
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28. A system for populating a watch list with circuits of a communications network to be monitored for repeat failures, comprising:
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a memory for storing a program containing code for populating the watch list with the circuits to be monitored for repeat failures; and a processor functionally coupled to the memory, the processor being responsive to computer-executable instructions contained in the program and operative to retrieving a trouble ticket associated with one of the circuits and a trouble code and analysis code (TC/AC) combination associated with the trouble ticket; determine whether the trouble ticket meets a watch list criterion, and in response to determining that the trouble ticket meets the watch list criterion, add the trouble ticket and the TC/AC combination to the watch list. - View Dependent Claims (29, 30, 31, 32, 33)
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34. A computer-readable medium having instructions stored thereon for execution by a processor to perform a method for populating a watch list with circuits of a communications network to be monitored for repeat failures, the method comprising:
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generating a trouble ticket for resolving a failure of a circuit; and upon resolving the failure of a circuit, associating the trouble ticket with a trouble code and analysis code (TC/AC) combination, the TC identifying a trouble causing the failure of the circuit, the AC identifying work performed by a technician to resolve the trouble identified by the TC. - View Dependent Claims (35, 36, 37, 38, 39, 40)
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Specification