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METHOD, APPARATUS AND SYSTEM FOR USE OF PRESENCE AND LOCATION INFORMATION IN INTELLIGENT CALL ROUTING

  • US 20100046731A1
  • Filed: 02/20/2009
  • Published: 02/25/2010
  • Est. Priority Date: 10/02/2007
  • Status: Abandoned Application
First Claim
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1. A method of routing a telephone communication, the method comprising the steps of:

  • detecting an incoming telephone call to a primary telephone number;

    retrieving location or presence information associated with a user associated with the primary telephone number; and

    routing, based on the location or presence information, the telephone call simultaneously to each of a plurality of telephony devices associated with the user that are determined to be proximate the user.

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