SYSTEMS AND METHODS FOR TRAINING SECURITY OFFICERS

• US 20100047756A1
• Filed: 08/25/2009
• Published: 02/25/2010
• Est. Priority Date: 08/25/2008
• Status: Abandoned Application

• Current Assignee: US Security Associates Incorporated (Allied Universal Manager LLC)
• Original Assignee: US Security Associates Incorporated (Allied Universal Manager LLC)
• Inventors: Schneider, Charles R., Boylan, James P. JR.
• Application Number:
  US12/547,308
• Publication Number:
  US 20100047756A1
• Time in Patent Office: Days
• US Class Current: 434/350
• CPC Class Codes: G09B 7/02 of the type wherein the student is expected to construct an answer to the question which is presented or wherein the machine gives an answer to the question presented by a student

Abstract

Systems and methods for training security officers are disclosed. A telecommunications node situated at a guard location may be operable to facilitate the presentation of training questions to a guard situated at the guard location. A training module may be operable to determine one or more training questions to communicate to the telecommunications node based at least in part on a predetermined condition. The training module may further be operable to communicate the one or more training questions to the telecommunications node via a network and to receive a respective answer to each of the one or more training questions from the telecommunications node. The training module may further be operable to determine whether the received answers are correct.

Claims

1. A guard training system, comprising:

a telecommunications node situated at a guard location, the telecommunications node operable to facilitate the presentation of training questions to a guard situated at the guard location; and

a training module operable to;

determine one or more training questions to communicate to the telecommunications node based at least in part on a predetermined condition;

communicate the one or more training questions to the telecommunications node via a network;

receive a respective answer to each of the one or more training questions from the telecommunications node; and

determine whether the received answers are correct.

2. The guard training system of claim 1, wherein the predetermined condition comprises one of a clocking in by the guard, a clocking out by the guard, a log-in by the guard to a device utilized to complete a guard tour, or a commencement of a guard tour.

3. The guard training system of claim 1, wherein the training module is further operable determine and store one or more statistics based at least in part on the received answers.

4. The guard training system of claim 1, wherein the training module is operable to determine one or more training questions based at least in part on answers previously received from the telecommunications node.

5. The guard training system of claim 1, wherein the telecommunications node comprises a communicator operable to collect data associated with one or more tour points of a guard tour.

6. The guard training system of claim 5, wherein the communicator is further operable to transmit the collected data via the network to a monitoring center at a point in time proximate to the time at which the data is collected at each of the one or more tour points.

7. The guard training system of claim 6, wherein the monitoring center is further operable to identify at least one exception based on the collected data and to transmit a message to the communicator based at least in part on the identified at least one exception.

8. A method for training a security guard, the method comprising:

determining one or more training questions for presentation to a guard based at least in part on identifying a predetermined condition;

communicating the one or more training questions to a telecommunications node situated at a guard location for presentation to the guard;

receiving a respective answer to each of the one or more training questions from the telecommunications node; and

determining whether the received answers are correct,

wherein the above steps are performed by one or more computers associated with a guard training system.

9. The method of claim 8, wherein the predetermined condition comprises one of a clocking in by the guard, a clocking out by the guard, a log-in by the guard to a device utilized to complete a guard tour, or a commencement of a guard tour.

10. The method of claim 8, further comprising:

determining and storing one or more statistics based at least in part on the received answers.

11. The method of claim 8, determine one or more training questions comprises determining one or more training questions based at least in part on answers previously received from the telecommunications node.

12. The method of claim 8, wherein communicating the one or more questions to a telecommunications node comprises communicating the one or more questions to a communicator operable to collect data associated with one or more tour points of a guard tour.

13. The method of claim 12, further comprising:

receiving, at a monitoring center from the communicator via the network, the collected data at a point in time proximate to the time at which the data is collected at each of the one or more tour points.

14. The method of claim 13, further comprising:

identifying at least one exception based on the collected data; and

communicating a message to the communicator based at least in part on the identified at least one exception.

15. A guard training system, comprising:

a communicator operable to collect data associated with one or more tour points of a guard tour and further operable to display training questions to a guard utilizing the communicator; and

a training module operable to;

determine one or more training questions to communicate to the guard based at least in part on a predetermined condition;

communicate the one or more training questions to the communicator via a network;

receive a respective answer to each of the one or more training questions from the communicator; and

determine whether the received answers are correct.

16. The guard training system of claim 15, wherein the predetermined condition comprises one of a clocking in by the guard, a clocking out by the guard, a log-in by the guard to a device utilized to complete a guard tour, or a commencement of a guard tour.

17. The guard training system of claim 15, wherein the training module is further operable determine and store one or more statistics based at least in part on the received answers.

18. The guard training system of claim 15, wherein the training module is operable to determine one or more training questions based at least in part on answers previously received from the communicator.

19. The guard training system of claim 15, wherein the communicator is further operable to transmit the collected data via the network to a monitoring center at a point in time proximate to the time at which the data is collected at each of the one or more tour points.

20. The guard training system of claim 19, wherein the communicator is further operable to transmit the collected data via the network to the monitoring center at a point in time proximate to the time at which the data is collected at each of the one or more tour points.